{"id":3082287,"url":"https://alion.io/job/cognizant-senior-data-support-engineer","title":"Senior Data Support Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":88,"open_postings":130,"ghost_share":0.008,"stale_share":0.662,"repost_share":0.008,"time_to_fill_p50_days":20,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Data Science","role_family":"Data Science","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":80000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":42},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Databricks","optional":false},{"name":"ITIL","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-22T06:24:05Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T07:18:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Title: Senior Data Support Engineer\nLocation: Singapore\nMust have -\n(1) Databricks experience\n(2) Application Support experience with deep ITIL knowledge\n(3) Mandarin Speaking\nSr. Data Support Engineer\nSupport market-level data delivery by handling operational analytics and technical tasks on Databricks, with a strong focus on reliable support and consistent processes, enabling the core team to focus on strategy, regional alignment, and advance analytics initiatives.\nKey Responsibilities\nExecute BAU analytics and data tasks for assigned markets\n\nMaintain SQL/Python-based pipelines and notebooks in Databricks\n\nOwn end-to-end service delivery and ensure SLA/KPI compliance across supported applications.\n\nManage major incidents, escalations, and stakeholder communications to minimize business disruption.\n\nCoordinate with business users, development teams, vendors, and platform owners to resolve production issues in a timely manner\n\nDrive proactive monitoring, root cause analysis, recurring issue elimination, and continuous service improvement initiatives.\n\nGovern production changes, release deployments, CAB activities, and operational readiness reviews.\n\nProduce service performance reports, operational dashboards, and executive management updates.\n\nManage support team performance, resource planning, shift coverage, knowledge management, and continuous improvement activities\n\nDrive operational excellence initiatives to improve service quality and efficiency\n\nEnsure compliance with IT governance, audit, security, and data privacy requirements\n\nJob Requirements\nBachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.\n\nStrong SQL/Python skills for data processing and automation\n\nHands-on Databricks operational experience (notebooks, jobs, monitoring)\n\nGood SQL skills for analytics and reporting\n\n5+ years of IT operations or service delivery experience, with at least 3 years in a Service Delivery or Application Support lead role.\n\nStrong knowledge of ITIL processes, with hands-on experience using ServiceNow.\n\nExperience in managing L2 application support for Luxury Retail\n\nStrong leadership, communication, analytical, and problem-solving skills.\n\nITIL, PMP, PRINCE2, Agile, or ServiceNow certifications are advantageous.\n\nExcellent written and spoken English and Mandarin.\nAbout Cognizant:\nCognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.","description_format":"text","description_chars":2638,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-22T12:34:18Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-senior-data-support-engineer","json_url":"https://alion.io/job/cognizant-senior-data-support-engineer.json","meta":{"generated_at":"2026-10-24T09:56:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14411,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-senior-data-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-senior-data-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-senior-data-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-senior-data-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-senior-data-support-engineer"}]}