{"id":2148741,"url":"https://alion.io/job/cognizant-senior-desktop-endpoint-support-engineer","title":"Senior Desktop & Endpoint Support Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":87,"open_postings":124,"ghost_share":0,"stale_share":0.694,"repost_share":0.016,"time_to_fill_p50_days":20,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":49001,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Service Desk","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-27T02:59:15Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-22T05:01:10Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Senior Desktop & Endpoint Support Engineer\nExperience: 8-10+ years\nLocation: New York, NY\nPlease note, this role is not able to offer visa transfer or sponsorship now or in the future*\nKey Responsibilities\nManage enterprise-scale desktop environments using SCCM to ensure secure, stable, and consistent software deployment, patching, and configuration management.\n\nDesign, implement, and optimize SCCM collections, task sequences, and deployment strategies to improve operational efficiency and deployment success rates.\n\nCreate, maintain, and enhance Windows operating system images to support standardized device builds and lifecycle management.\n\nMonitor SCCM infrastructure performance, identify bottlenecks, and proactively drive remediation activities.\n\nAdminister and support VMware Workspace ONE for mobile device enrollment, configuration, management, and security.\n\nConfigure compliance policies, device profiles, and application deployments to maintain security and regulatory compliance.\n\nCollaborate with security teams to implement endpoint protection controls, including encryption, antivirus, and configuration baselines.\n\nDevelop automation solutions and scripts to streamline endpoint administration and reduce manual effort.\n\nTroubleshoot complex issues related to software deployment, endpoint configuration, device enrollment, and application distribution.\n\nPartner with Service Desk, Infrastructure, Network, and Application teams to resolve escalations and improve service delivery.\n\nPrepare and maintain technical documentation, SOPs, and knowledge articles.\n\nAnalyze endpoint performance trends and recommend improvements to enhance user experience and operational reliability.\n\nDrive continuous improvement initiatives supporting secure, efficient, and modern digital workplace services.\n\nRequired skills\nSCCM\nDesktop Support\nEndpoint\nWindows/MAC OS\nRequired Qualifications\n8-10 years of hands-on experience in Desktop Engineering, Endpoint Management, or End User Computing (EUC) environments.\n\nStrong experience with Microsoft SCCM / Configuration Manager, including:\nSoftware Distribution\n\nPatch Management\n\nOperating System Deployment (OSD)\n\nTask Sequences\n\nCollections Management\n\nProven expertise in VMware Workspace ONE Administration.\n\nStrong knowledge of Windows desktop operating systems and enterprise endpoint management practices.\n\nExperience implementing endpoint security and compliance controls.\n\nAbility to troubleshoot and resolve complex endpoint management issues.\n\nExposure to hybrid and remote workforce support models.\n\nExperience with automation and scripting for operational efficiency.\n\nStrong analytical, communication, and documentation skills.\n\nCertifications Required\nPreferred certifications include Microsoft Endpoint Configuration Manager certification and VMware Workspace One certification or equivalent industry recognized credentials\nApplications will be accepted until 10/31/2026\nThe annual salary for this position is between $49,001- $90,000 depending on experience and other qualifications of the successful candidate.\nThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.\nBenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:\n· Medical/Dental/Vision/Life Insurance\n· Paid holidays plus Paid Time Off\n· 401(k) plan and contribution\n· Long-term/Short-term Disability\n· Paid Parental Leave\n· Employee Stock Purchase Plan\nDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. 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