{"id":2163481,"url":"https://alion.io/job/cognizant-senior-technical-consultant-2","title":"Senior Technical Consultant","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":87,"open_postings":114,"ghost_share":0,"stale_share":0.728,"repost_share":0.018,"time_to_fill_p50_days":20,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":["SG"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":93000,"period":"year","method":"role_seniority_country_cell","sample_n":24},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-08-21T06:10:41Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-21T17:21:54Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"We are hiring ServiceNow Technical Consultants and Developers across all experience levels - from Associates building their first implementations to Senior Technical Consultants leading complex enterprise projects. We align candidates to a primary module specialism based on their deepest hands-on expertise.\nRole & Responsibilities\nDesign, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices\nBuild platform features using Business Rules, Script Includes, Client Scripts, Flow Designer, and Glide APIs\nDesign and implement REST/SOAP integrations using IntegrationHub and MID Server\nFor ITOM specialisms: experience with ServiceNow Discovery (MID Server, probe/sensor patterns, credential management), CMDB CI class design and reconciliation rules, Service Mapping, and Event Management alert correlation\nTranslate requirements and user stories into fully functional solutions, working closely with BAs, architects, and clients\nManage project processes: technical documentation, integration design, work-effort estimation, and development delivery\nParticipate in Scrum ceremonies; provide timely updates to ensure proactive client communication\nAt Senior/Lead level: mentor junior developers, conduct code reviews, lead client workshops, and contribute to pre-sales\nModule Specialism\n· ITSM - IT Service Management\n· ITAM - IT Asset Management\n· ITOM - IT Operations Management\n· CMDB - Configuration Management\n· HRSD - HR Service Delivery\n· CSM - Customer Service Management\n· FSM - Field Service Management\n· SPM - Strategic Portfolio Management\n· GRC / IRM - Governance, Risk & Compliance\n· SecOps - Security Operations\n· App Engine - Custom Development\n· Now Assist / Agentic AI\nRequirements\nHands-on ServiceNow platform experience appropriate to the level you are applying for (see Level Guide above)\nProficiency in JavaScript - Business Rules, Script Includes, Client Scripts, UI Actions, Glide APIs\nExperience with REST/SOAP APIs, JSON/XML, and integration patterns (IntegrationHub preferred from Consultant level)\nSolid understanding of the SDLC and Agile/Scrum delivery methodologies\nStrong analytical skills and ability to translate requirements into platform solutions\nGood communication skills - able to engage with technical teams and non-technical stakeholders\nAt Senior/Lead level: experience owning architecture artefacts and leading client-facing workshops\nCertifications\nServiceNow CSA - Required\nServiceNow CIS in primary module - Required\nServiceNow CAD - Required from Senior TC level\nITIL Foundation - Preferred at all levels\nAdditional CIS certifications - Advantageous at Senior/Lead level\nEducation\nDegree in Computer Science, IT, Engineering, or equivalent. 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