{"id":3002563,"url":"https://alion.io/job/cognizant-service-now-developer","title":"Service Now Developer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":90,"open_postings":152,"ghost_share":0.013,"stale_share":0.539,"repost_share":0.039,"time_to_fill_p50_days":21,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":79000,"period":"year","method":"role_country_seniority_unknown","sample_n":59},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-21T02:45:39Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-28T18:22:54Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About the Role\nWe are seeking a hands-on ServiceNow Developer to build, integrate and support telecom solutions across TSM, TSOM, CSM, ITSM and CMDB/CSDM.\nKey Responsibilities\n· Configure and develop ServiceNow solutions and telecom service-assurance workflows.\n· Develop Business Rules, Script Includes, Client Scripts, UI Policies, ACLs and notifications.\n· Build workflows and integrations using Flow Designer, IntegrationHub and REST/SOAP APIs.\n· Support CMDB/CSDM, CI relationships, IRE, Discovery, Service Mapping and data migration.\n· Perform unit testing, resolve defects and support SIT, UAT, releases and hypercare.\n· Maintain Jira stories and technical documentation while following ServiceNow development standards.\nMandatory Skills and Experience\n· Strong ServiceNow development, JavaScript and Glide API experience.\n· Experience in TSM, TSOM, CSM, ITSM, ITOM or CMDB/CSDM.\n· Experience with Flow Designer, IntegrationHub, REST/SOAP, Import Sets and Transform Maps.\n· Understanding of CMDB, CSDM, IRE, testing and deployment.\n· Good Agile, Jira, communication and documentation skills.\nDesirable Experience\n· Telecom or fibre-network experience, preferably with TSM/TSOM and service assurance.\n· Exposure to TM Forum APIs, OSS/BSS integrations, Discovery, Service Mapping or platform migration.\nPreferred Certifications\n· ServiceNow CSA or CAD; 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