{"id":2163279,"url":"https://alion.io/job/cognizant-servicenow-developer-2","title":"ServiceNow Developer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":90,"open_postings":152,"ghost_share":0.013,"stale_share":0.539,"repost_share":0.039,"time_to_fill_p50_days":21,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":["AU"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-11T02:53:15Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T22:32:59Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"We are currently seeking an experienced ServiceNow Developer to design, build, and enhance ServiceNow solutions within a complex enterprise environment.\nThis role provides the opportunity to work across a broad range of ServiceNow capabilities, partnering closely with business stakeholders, architects, and delivery teams to deliver scalable, secure, and high-performing platform solutions. You will play a key role in solution design, platform configuration, workflow automation, and continuous improvement initiatives, helping organisations maximise the value of their ServiceNow investment.\nKey Responsibilities\nDesign, configure, and enhance ServiceNow solutions aligned to business and operational requirements.\nDevelop and maintain ServiceNow applications, workflows, forms, catalog items, business rules, notifications, and integrations.\nCollaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.\nConfigure and support ServiceNow modules, with a particular focus on Governance, Risk and Compliance (GRC) and Integrated Risk Management (IRM).\nDesign and implement automated workflows that improve operational efficiency and reduce manual effort.\nBuild and maintain integrations between ServiceNow and enterprise applications, databases, and third-party platforms.\nDevelop reusable components, configuration templates, and platform standards that promote consistency and scalability.\nTroubleshoot platform issues, perform root cause analysis, and implement sustainable solutions.\nSupport testing, deployment, and release activities across development, test, and production environments.\nCreate and maintain technical documentation, configuration guides, and operational procedures.\nWork closely with architects and platform teams to ensure solutions align with enterprise architecture standards and security requirements.\nContribute to continuous improvement initiatives through platform optimisation, automation opportunities, and adoption of ServiceNow best practices.\nSkills & Experience\nProven experience as a ServiceNow Developer in enterprise-scale environments.\nStrong hands-on experience developing and configuring ServiceNow applications and workflows.\nExperience working with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, GRC, or IRM.\nStrong knowledge of JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, and platform automation capabilities.\nExperience designing and supporting ServiceNow integrations using REST APIs, SOAP services, and other integration technologies.\nFamiliarity with ServiceNow data models, CMDB, catalog management, and platform governance practices.\nExperience working with Agile delivery methodologies and cross-functional project teams.\nStrong analytical and problem-solving skills with the ability to troubleshoot complex platform issues.\nExcellent communication and stakeholder management skills.\nExperience producing technical documentation, solution designs, and support artefacts.\nUnderstanding of security, governance, and compliance requirements within enterprise platforms.\nExposure to GRC and IRM implementations would be highly advantageous.\nNext Steps\nIf you feel this opportunity suits you, or Cognizant is the type of organisation you would like to join, we want to have a conversation with you! 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