{"id":3143712,"url":"https://alion.io/job/cognizant-servicenow-platform-architect","title":"ServiceNow Platform Architect","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":88,"open_postings":136,"ghost_share":0.007,"stale_share":0.632,"repost_share":0.037,"time_to_fill_p50_days":21,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":30000,"period":"year","method":"role_seniority_country_cell","sample_n":18},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-23T02:24:45Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T14:51:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Summary\nCognizant is looking for a Head ServiceNow Practice to lead and scale our global ServiceNow advisory solutions presales and business development organization. This executive leadership role will define the strategic vision for the ServiceNow platform drive innovation and market differentiation and partner with C suite stakeholders to deliver transformational business outcomes. The ideal candidate brings deep ServiceNow expertise.\nResponsibilities\nServe as the senior executive responsible for shaping scaling and governing global client advisory solutions presales and business development functions for the ServiceNow business.\nOwn and evolve the global ServiceNow platform strategy aligned with business objectives market trends and customer needs.\nDefine and execute a multi year roadmap for platform innovation capability expansion and cross portfolio integration.\nEstablish governance for platform architecture solution standards reusable assets and best practices.\nLead executive level advisory engagements focused on digital transformation workflow automation and enterprise service management.\nAct as executive sponsor for strategic client accounts driving platform adoption modernization and value realization initiatives.\nBuild and grow a global advisory community while strengthening thought leadership capabilities.\nArchitect differentiated industry focused ServiceNow solutions accelerators packaged offerings and reference architectures.\nDrive intellectual property development to improve delivery quality solution differentiation and pursuit win rates.\nCollaborate with product engineering teams and strategic alliances to co innovate with ServiceNow.\nLead the global presales organization including solution consultants architects and bid management teams.\nOversee deal shaping solution assurance executive reviews and large strategic pursuits.\nEnhance presales effectiveness through automation standardized processes and repeatable playbooks.\nDrive pipeline growth account expansion and acquisition of new business opportunities globally.\nPartner with regional sales leadership to define go to market strategies and achieve revenue objectives.\nStrengthen the strategic alliance with ServiceNow through co sell activities and joint marketing initiatives.\nRepresent Cognizant at industry conferences analyst briefings client events and executive forums.\nPublish and promote thought leadership on platform strategy workflow transformation and emerging technologies.\nEstablish and track KPIs across advisory presales and solutions organizations to drive continuous improvement.\nEnsure consistency in solutioning pricing strategies and delivery handoff processes across global teams.\nOptimize resource utilization talent development competency building and organizational effectiveness globally.\nDemonstrate Cognizant leadership principles through personal organizational and business leadership.\nCertifications Required\nExperience developing industry specific ServiceNow solutions accelerators packaged offerings and reusable frameworks.\nExperience partnering with ServiceNow product engineering and alliance 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