{"id":2148926,"url":"https://alion.io/job/cognizant-servicenow-technical-consultant","title":"ServiceNow Technical Consultant","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":86,"open_postings":160,"ghost_share":0,"stale_share":0.538,"repost_share":0.019,"time_to_fill_p50_days":22,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":["ES","PT"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":49000,"period":"year","method":"role_seniority_country_cell","sample_n":13},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Snowflake","optional":false},{"name":"SOAP","optional":false},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-09-22T06:08:10Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-01T20:59:22Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"Senior ServiceNow Technical Consultant\nRemote · Spain / Portugal\nAbout the role\nWe're looking for a Senior ServiceNow Technical Consultant to lead the technical and logistical deployment of cloud-based ServiceNow solutions for our top-tier clients. You will be responsible for developing ServiceNow modules and web services, scoping requirements, configuring and customising the platform, and delivering high-quality technical solutions across the full project lifecycle - all while working remotely from Spain or Portugal.\nWhy join us?\nHIGH-IMPACT PROJECTS - Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.\nCUTTING-EDGE TECH - Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.\nFULLY REMOTE FROM SPAIN OR PORTUGAL - Work from wherever you're most productive. No relocation, no commute, full flexibility.\nCONTINUOUS LEARNING - Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.\nA TEAM THAT HAS YOUR BACK - Talented colleagues who collaborate, support, and push each other to deliver quality work.\nGLOBAL EXPOSURE - Work alongside international teams in a truly multicultural environment.\nA CLEAR CAREER PATH - Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.\nWhat's in it for you\nRestaurant tickets for every working day\nPermanent contract - we're investing in a long-term relationship\nFlexible benefits: Gympass and nursery tickets through our flexible retribution scheme\nReferral bonus - bring great people in and get rewarded\nCompetitive salary and bonuses - let's talk numbers on our first call\nWhat you'll bring\n5+ years of hands-on ServiceNow development, configuration, and implementation experience across multiple modules\nServiceNow Certified System Administrator (CSA) - required\nCertified Application Developer (CAD) or one or more CIS certifications (CIS-ITSM, CIS-ITAM, CIS-SIR) - desired\nStrong scripting knowledge in JavaScript including GlideScript, HTML, CSS, and general web technologies\nDemonstrated implementation experience in at least one major ServiceNow suite: ITSM, HAM/SAM, ITOM, or SecOps-SIR\nExperience with CMDB, CSDM, and managing data through import sets and transform maps\nExperience implementing and supporting integrations using REST/SOAP web services, Integration Hub, and JDBC\nExperience integrating ServiceNow with enterprise systems such as SAP, Azure, Active Directory, Teams, Snowflake, or Power BI - a plus\nStrong understanding of ITSM principles and ITIL best practices\nExperience with Agile and DevOps methodologies for platform development and release management\nDegree in Software Engineering, Electronic Engineering, or a related field\nExcellent communication skills - able to articulate technical concepts to both technical and non-technical audiences\nFluent English - required. Spanish language skills are a plus\nWhat you'll do\nPerform core configuration and customisation tasks on the ServiceNow platform including Business Rules, Client Scripts, UI Policies, UI Actions, and ACLs\nDesign and develop custom applications, forms, lists, reports, and dashboards to meet client-specific requirements\nCreate, configure, and optimise workflows, Flow Designer flows, and custom workflow activities for Service Catalog and ITIL processes\nDevelop and maintain the Service Portal using HTML, CSS, AngularJS, and other web technologies\nImplement and support integrations between ServiceNow and external systems using REST/SOAP, Integration Hub, and JDBC\nManage platform data using Import Sets and Transform Maps, ensuring CMDB integrity and CSDM compliance\nWork closely with Functional Consultants and Business Analysts to translate process requirements into efficient technical designs\nConduct unit testing, support QA and UAT, and manage code migration across instances using Update Sets or CI/CD pipelines\nAdhere to ServiceNow and industry best practices to minimise technical debt and ensure platform stability\nCreate and maintain detailed technical documentation including design specifications, development logs, and post-implementation guides\nCommunicate technical problems and solutions clearly to both technical and non-technical audiences\nProvide 2nd and 3rd level ServiceNow support, resolving incidents, enhancements, and defects using JavaScript and server-side scripting\nReady to deliver enterprise-scale ServiceNow solutions from anywhere in Spain or Portugal? Apply now and let's talk.","description_format":"text","description_chars":4615,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"},{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Science & Engineering","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-09T05:00:47Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.45,"p_room":0.36,"age_days":40,"expected_fill_days":22,"reasons":["conf:1","stale_co","wave","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/cognizant-servicenow-technical-consultant","json_url":"https://alion.io/job/cognizant-servicenow-technical-consultant.json","meta":{"generated_at":"2026-11-01T21:06:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32276,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-servicenow-technical-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-servicenow-technical-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-servicenow-technical-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-servicenow-technical-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-servicenow-technical-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2148926}},{"tool":"search_jobs","arguments":{"company":"cognizant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2148926},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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