{"id":2148651,"url":"https://alion.io/job/cognizant-servicenow-technical-trainer","title":"ServiceNow Technical Trainer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"B","score":83,"open_postings":99,"ghost_share":0,"stale_share":0.869,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":108000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-29T13:59:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-19T10:33:11Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"ServiceNow Technical Trainer\nLocation: Remote\nEmployment Type: Full-Time\nJob ID: 00069718501\nAbout the role\nAs a ServiceNow Technical Trainer, you will make an impact by developing and delivering engaging learning experiences that strengthen ServiceNow capabilities across our organization and client teams. You will be a valued member of the Academy for ServiceNow team and work collaboratively with Global Training, ServiceNow subject matter experts, delivery teams, and business leaders to build a strong talent pipeline and enable successful ServiceNow implementations.\nIn this role, you will:\nDeliver instructor-led, virtual, and role-based ServiceNow training programs for internal teams, partners, and clients.\nDesign, develop, and continuously improve learning content, including training materials, hands-on labs, job aids, exercises, and certification preparation resources.\nPartner with the Global Training team to support regional learning strategies aligned with business priorities and ServiceNow capability goals.\nMentor and enable trainers, consultants, and team members to drive consistent and high-quality learning experiences.\nAssess learner progress, provide coaching and feedback, and support readiness for ServiceNow certifications and project assignments.\nCollaborate with subject matter experts and delivery teams to ensure training content reflects current platform capabilities, best practices, and market trends.\nPromote knowledge-sharing initiatives and contribute to thought leadership, training innovation, and capability development programs.\nTrack certification readiness and support ongoing learning initiatives across Services, Sales, and Digital teams.\nWork model\nWe strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we support a healthy work-life balance through our various wellbeing programs.\nThe working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always be clear about role expectations.\nWhat you need to have to be considered\n5+ years of experience delivering ServiceNow implementations, training, or enablement programs.\nStrong working knowledge of the ServiceNow platform and the ability to communicate technical concepts to diverse audiences.\nExperience facilitating instructor-led and virtual training sessions in a corporate, consulting, or technology environment.\n ServiceNow Certified System Administrator (CSA) certification.\n Certified Implementation Specialist (CIS) certifications in at least two ServiceNow product areas.\nStrong presentation, facilitation, coaching, mentoring, and communication skills.\nExperience developing training materials, learning content, and certification preparation resources.\nBachelor's degree in Computer Science, Information Systems, Management Information Systems, or a related field, or equivalent experience.\nThese will help you stand out\nExperience serving as a certified trainer or leading large-scale client-facing training initiatives.\nExperience designing learning programs, curricula, and technical enablement strategies.\nKnowledge of adult learning principles, instructional design, and learning management systems.\nExperience supporting ServiceNow certification readiness and compliance initiatives.\nAbility to create thought leadership content, present at industry events, and contribute to knowledge-sharing programs.\nExperience collaborating with global teams and supporting enterprise learning organizations.\nSalary and Other Compensation:\nApplicants will be accepted till 10/30/2026\nCognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.\n*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*\nThe annual salary for this position will be in the range of $108,000 - $125,000 depending on experience and other qualifications of the successful candidate.\nThis position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.\nBenefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:\nMedical/Dental/Vision/Life Insurance\nPaid holidays plus Paid Time Off\n401(k) plan and contributions\nLong-term/Short-term Disability\nPaid Parental Leave\nEmployee Stock Purchase Plan\nDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.\nOur strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.\nIf you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!\nApply Now!","description_format":"text","description_chars":5295,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-09T05:00:47Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.574,"p_room":0.75,"age_days":19,"expected_fill_days":21,"reasons":["conf:3","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":true},"html_url":"https://alion.io/job/cognizant-servicenow-technical-trainer","json_url":"https://alion.io/job/cognizant-servicenow-technical-trainer.json","meta":{"generated_at":"2026-10-19T11:59:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8602,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-servicenow-technical-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-servicenow-technical-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-servicenow-technical-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-servicenow-technical-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-servicenow-technical-trainer"}]}