{"id":4283959,"url":"https://alion.io/job/cognizant-site-reliability-engineer-5","title":"Site Reliability Engineer","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":88,"open_postings":200,"ghost_share":0,"stale_share":0.455,"repost_share":0.06,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monterrey, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-11-13T14:10:37Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:11:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nService Delivery Lead with strong Site Reliability Engineering expertise will drive reliable hybrid day shift operations for enterprise clients in industrial manufacturing and automotive domains. The role focuses on ensuring high availability of services optimizing performance orchestrating SRE practices and aligning delivery outcomes with business goals while maintaining excellent communication in English.\nResponsibilities\nLead end to end service delivery for critical SRE driven platforms by ensuring consistent adherence to defined service levels and operational standards and by coordinating hybrid working activities across onsite and remote teams to maintain reliable day shift operations\nOversee reliability engineering practices across production environments by applying SRE principles such as observability incident response and service health reviews and by aligning support workflows with client expectations in industrial manufacturing and automotive contexts\nProvide structured incident management for high impact service disruptions by organizing rapid triage engaging appropriate technical stakeholders and driving clear escalation paths to minimize downtime and protect business continuity\nDrive continuous improvement of reliability and performance by analyzing operational metrics facilitating blameless reviews and prioritizing corrective actions that improve resilience capacity planning and customer satisfaction\nCoordinate change management processes for application and infrastructure updates by validating readiness assessing risk and ensuring controlled rollout so that changes do not compromise availability or degrade service performance\nMonitor service health through dashboards alerts and logs by interpreting trends identifying early warning signals and ensuring timely responses that prevent potential failures in production and supporting smooth hybrid work collaboration\nCollaborate with SRE engineers development teams and operations groups by facilitating clear communication clarifying technical requirements and aligning priorities so that delivery activities remain focused on measurable outcomes and agreed objectives\nManage stakeholder expectations by providing transparent service updates communicating risk and mitigation plans and ensuring that commitments regarding reliability performance and support coverage are consistently met\nGuide adoption of automation and tooling for repetitive operational tasks by encouraging infrastructure as code practices standardized runbooks and self service mechanisms that reduce manual effort and improve consistency of service delivery\nSupport alignment of service delivery with industrial manufacturing and automotive domain needs by understanding production lifecycles regulatory constraints and safety considerations and by translating these into practical reliability requirements for systems and processes\nEnsure adherence to company policies and compliance standards by enforcing secure handling of operational data following documented procedures and maintaining auditable records of incidents changes and service reviews\nCoordinate hybrid work routines for the delivery team by structuring clear communication channels defining documentation practices and ensuring coverage during the day shift without requiring travel while supporting inclusive and collaborative ways of working\nPromote a culture of reliability and operational excellence by encouraging knowledge sharing maintaining accessible documentation and highlighting how high quality service delivery contributes to client efficiency sustainability and broader societal trust in industrial systems\nQualifications\nDemonstrate practical experience in Site Reliability Engineering by applying monitoring alerting capacity management and incident response methods in real world production environments with a focus on measurable reliability outcomes\nPossess strong skills in designing and implementing observability solutions using logging metrics and tracing tools that enable data driven decisions and support continuous improvement of service performance and stability\nBring hands on experience with automation and scripting in SRE contexts using industry standard tools and practices to streamline deployments reduce repetitive manual activities and enhance consistency across hybrid day shift operations\nApply sound knowledge of reliability design concepts such as error budgets service level objectives redundancy and failover strategies to create robust and maintainable systems that meet agreed business priorities\nUtilize domain exposure in industrial manufacturing or automotive industry to interpret production constraints operational safety needs and regulatory considerations and to translate these into relevant reliability and service requirements\nCommunicate effectively in English in both written and spoken forms by preparing clear status reports documenting incidents and collaborating with multidisciplinary stakeholders to ensure shared understanding of service commitments and 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