{"id":2163561,"url":"https://alion.io/job/cognizant-sr-aws-developer-amazon-connect","title":"Sr AWS Developer (Amazon Connect)","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"B","score":76,"open_postings":86,"ghost_share":0,"stale_share":0.977,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-12T06:55:09Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2792},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"DynamoDB","optional":false},{"name":"Node JS","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-07-02T00:22:07Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T05:24:57Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":102},"description":"Job Description:\nWe are seeking a skilled and proactive Production Support Engineer to join our cloud contact center team leveraging Amazon Connect. The ideal candidate will have hands-on experience with AWS Connect, Lex, Lambda and Amazon DynamoDB, and will be responsible for maintaining, monitoring, and enhancing our cloud-based customer service infrastructure.\nKey Responsibilities:\nProvide L2/L3 production support for Amazon Connect-based contact center solutions.\nMonitor and troubleshoot issues in AWS Lambda functions integrated with Amazon Connect workflows.\nMaintain and optimize CI/CD pipelines using AWS Code Pipeline for seamless deployment and rollback\nManage and query Amazon DynamoDB tables for real-time data access and updates.\nCollaborate with development and QA teams to ensure smooth releases and incident resolution.\nImplement logging and alerting using CloudWatch and other monitoring tools.\nParticipate in on-call rotation and provide timely resolution to production incidents.\nDocument support procedures, known issues, and resolutions.\nRequired Skills:\nStrong experience with Amazon Connect and its integration with AWS services.\nProficiency in AWS Lambda (Node.js is preferred).\nExperience with AWS CodePipeline, CodeBuild, and CodeDeploy.\nHands-on knowledge of Amazon DynamoDB, including table design and querying.\nFamiliarity with CloudFormation for infrastructure as code.\nExcellent problem-solving and communication skills.\n--------------------------------------------------------------------------------\nThe protection of your personal data is important to us. Before you proceed with your application please carefully read Cognizant's Privacy Notice to understand what personal data we collect when you apply, what we do with your data, and what rights you have. [ Link of Cognizant's Data Privacy - Link to Cognizant's Privacy Notice: cognizant.com/en_us/general/documents/Cognizant_Candidate_Privacy_Notice.pdf ]\nI hereby confirm that I have read and understood Cognizant's Candidate Privacy Notice. I am also giving consent to the processing of my personal data for the purposes outlined in the notice. 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