{"id":2193282,"url":"https://alion.io/job/cognizant-technical-consultant-servicenow","title":"Technical Consultant - ServiceNow","company":{"id":85,"name":"Cognizant","domain":"cognizant.com","url":"https://alion.io/company/cognizant","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Cognizant Careers","truth_index":{"grade":"A","score":86,"open_postings":210,"ghost_share":0.029,"stale_share":0.448,"repost_share":0.086,"time_to_fill_p50_days":24,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":77000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":23},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Rest-Assured","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agile","optional":true},{"name":"Copilot","optional":true},{"name":"Microsoft Teams","optional":true},{"name":"Power BI","optional":true},{"name":"Snowflake","optional":true}],"status":"closed","first_seen_at":"2026-10-09T09:38:47Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-30T13:45:48Z","board_verified":false,"closed_at":"2026-10-30T13:45:48Z","days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"About the Role\nAs a Technical Consultant - ServiceNow, you will make an impact by delivering cloud-based ServiceNow solutions that help the world's leading companies become more flexible, innovative, and successful. You will be a valued member of the ServiceNow practice team and work collaboratively with Functional Consultants, Business Analysts, and project stakeholders across the full delivery lifecycle - from requirements scoping and solution design through to deployment and support.\nIn this role, you will:\n Configure and customise the ServiceNow platform - including Business Rules, Client Scripts, UI Policies, UI Actions, Access Control Lists (ACLs), and Playbooks - while designing and developing custom applications, forms, dashboards, and Service Portal solutions using HTML, CSS, and AngularJS to meet client-specific requirements.\nBuild and optimise workflows and automation - using Flow Designer, custom workflow activities, and Service Catalog configurations to streamline ITIL processes and reduce manual effort across the enterprise.\n Implement and support system integrations - connecting ServiceNow to external platforms (including SAP, Azure, and Active Directory) via REST/SOAP web services, Integration Hub, and JDBC, while ensuring CMDB integrity and CSDM compliance through Import Sets and Transform Maps.\nTranslate business requirements into technical designs - partnering closely with Functional Consultants and Business Analysts to produce robust technical documentation, conduct unit testing, support QA and UAT, and manage code migration via Update Sets or CI/CD pipelines.\n\nWork Model\nWe believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position based in Amsterdam, Netherlands. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.\nThe working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.\nWhat You Need to Have to Be Considered\n5+ years of hands-on ServiceNow development, configuration, and implementation experience across multiple modules, with a degree in software engineering, electronic engineering, or a related technical discipline.\n Active ServiceNow Certified System Administrator (CSA) credential - this is a mandatory requirement.\n Strong scripting proficiency in JavaScript (including Glide Script), HTML, and CSS, with solid command of web technologies used in ServiceNow development.\nDemonstrated implementation experience in at least one major ServiceNow suite - such as ITSM, HAM/SAM, ITOM, or SecOps-SOAR - including working knowledge of CMDB, CSDM, Import Sets, and Transform Maps.\nFluency in English and Dutch - a strong command of both languages is required; proficiency in additional European languages is a plus.\nThese Will Help You Stand Out\n Additional ServiceNow certifications, such as Certified Application Developer (CAD) or one or more Certified Implementation Specialist (CIS) designations (e.g., CIS-ITSM, CIS-ITAM, CIS-SIR).\nDeep understanding of ITSM principles and ITIL best practices, with the ability to apply them pragmatically within ServiceNow implementations.\nExperience integrating ServiceNow with enterprise platforms such as SAP, Azure, Active Directory, Microsoft Teams, CoPilot, Snowflake, and Power BI via Integration Hub.\nFamiliarity with Agile and DevOps methodologies, including CI/CD pipeline management and collaborative sprint-based delivery.\n Excellent communication skills - the ability to explain complex technical concepts clearly to both technical and non-technical audiences.\nWe're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.\nWhat We Offer\nA competitive salary based on your qualities and experience\nNS business card to cover your commute expenses\n25 days of paid holiday per year\nA laptop and a smartphone\nA pension scheme\nHealth insurance\nOrganisation driven by technology - we have a tremendous technology backbone\nAccess to Udemy and Cognizant Academy digital libraries for your continuous learning\nOpen, 'can do' team spirit and international environment","description_format":"text","description_chars":4595,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Health insurance","Hybrid work"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Science & Engineering","IT Outsourcing & Dedicated Teams","Engineering Services","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-09T18:37:01Z"},{"event":"close","at":"2026-10-30T13:45:48Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/cognizant-technical-consultant-servicenow","json_url":"https://alion.io/job/cognizant-technical-consultant-servicenow.json","meta":{"generated_at":"2026-11-15T17:15:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9210,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":85},"rest":"https://alion.io/mcp/rest/get_company?id=85"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcognizant-technical-consultant-servicenow"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcognizant-technical-consultant-servicenow"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcognizant-technical-consultant-servicenow"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cognizant-technical-consultant-servicenow\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcognizant-technical-consultant-servicenow"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2193282}},{"tool":"search_jobs","arguments":{"company":"cognizant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2193282},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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