Test Analyst

Job Summary

The Test Analyst will design execute and manage functional and integration tests for payer domain systems built on Facets ensuring reliable claim processing and member services. The role involves developing test strategies managing defects end to end and collaborating in a hybrid work model during day shifts to enhance product quality and reduce production incidents for global healthcare operations.

Responsibilities

• Develop comprehensive test plans and reusable test cases for payer domain workflows in Facets ensuring robust coverage of enrollment claims adjudication billing and provider management scenarios to support high quality system releases.
• Execute functional integration and regression test cycles for Facets based payer platforms validating core payer processes and capturing detailed evidence to enable transparent quality reporting to project stakeholders.
• Perform thorough defect management activities by logging classifying and tracking issues across their lifecycle ensuring accurate root cause details and timely closure that help reduce recurring production problems.
• Collaborate with business analysts and configuration teams to refine testable requirements for payer systems ensuring clear acceptance criteria and minimizing gaps between business expectations and delivered functionality.
• Create and maintain structured test data sets aligned to payer domain needs including member provider and claim records to simulate realistic business operations and improve reliability of test outcomes.
• Conduct impact analysis on change requests and system updates in Facets determining affected modules and defining targeted regression suites that optimize effort while safeguarding critical business functions.
• Use test management tools to plan sprints track execution progress and provide status dashboards enabling effective coordination across hybrid teams working in day shifts and supporting predictable delivery timelines.
• Review test results and defect trends to identify quality risks contributing clear insights that guide prioritization of fixes and preventive actions for payer products and services.
• Partner with development and configuration engineers to replicate issues clarify expected behavior and validate fixes ensuring that defect resolutions address underlying business scenarios rather than only surface symptoms.
• Document test artifacts including plans cases traceability matrices and closure reports in a structured manner supporting audit readiness and knowledge transfer across global teams.
• Contribute to continuous improvement of test processes by proposing enhancements in test strategy automation readiness and standards for Facets based payer implementations.
• Align testing activities with organizational quality objectives helping the company deliver stable payer platforms that improve member experiences and operational efficiency across healthcare ecosystems.
• Support hybrid work practices by maintaining clear communication organized documentation and reliable status updates enabling seamless collaboration without the need for travel.

Qualifications

• Bring proven experience in test and defect management demonstrating ability to own test cycles end to end and maintain accurate defect repositories that guide decision making for releases.
• Apply strong skills in test strategy development by defining scope approach and risk based prioritization for complex payer implementations ensuring efficient use of testing effort.
• Utilize practical expertise in Facets configuration and processing flows to design meaningful test scenarios that mirror real world payer operations and regulatory nuances.
• Leverage deep understanding of payer domain concepts such as benefits authorizations claims capitation and provider networks to validate system behavior against industry expectations.
• Demonstrate proficiency in using enterprise test management tools and defect tracking platforms enabling structured planning execution and reporting in hybrid delivery models.
• Show capability to interpret functional specifications and mapping documents transforming them into clear test cases that reduce ambiguity and improve requirement traceability.
• Prefer exposure to related healthcare technologies and data standards that interact with Facets supporting broader integration testing and smoother collaboration with interface teams.