Operations Executive

Job

Overview

We are looking for a proactive and

organized Operations Executive to manage day-to-day academic operations,

tutor coordination, class scheduling, and student onboarding. The ideal

candidate should have strong coordination and communication skills, the ability

to manage multiple tasks efficiently, and a student-focused approach to ensure

smooth academic operations.

Key

Responsibilities

• Tutor Management: Coordinate with tutors and trainers regarding schedules, availability,

  classes, and academic requirements.

• Class Coordination: Plan and manage class schedules, batch allocation, session timings, and

  rescheduling whenever required.

• Student Onboarding: Handle student onboarding, collect necessary documents and details,

  explain course procedures, and ensure a smooth joining experience.

• Student Coordination: Act as a point of contact for students regarding class schedules, course

  updates, attendance, and operational queries.

• Attendance Management: Maintain and monitor student and tutor attendance

  records.

• Batch Management: Ensure proper batch allocation, class updates, and coordination between

  students and tutors.

• Issue Resolution: Address day-to-day operational issues related to classes, tutors, and

  students in a timely manner.

• Record Maintenance: Maintain accurate records of student enrolments, tutor details, class

  schedules, attendance, and other operational data.

• Internal Coordination: Work closely with the counselling, academic, and other

  internal teams to ensure seamless coordination from student enrolment to

  course completion.

• Feedback and Reporting: Collect student feedback, track class progress, and

  prepare regular operational reports as required.

Requirements

Required

Skills & Qualifications

·Bachelor's degree in any discipline.

·1-3 years of experience in operations, academic

coordination, student management, or a similar role; freshers with strong

coordination skills may also apply.

·Excellent communication and interpersonal

skills.

·Strong organizational, multitasking, and

time-management abilities.

·Proficiency in MS Excel, Google Sheets, and

basic computer applications.

·Ability to coordinate with multiple stakeholders

and manage schedules effectively.

·A responsible, detail-oriented, and

solution-focused approach.

Benefits