{"id":1646528,"url":"https://alion.io/job/cohere-life-resident-experience-coordinator","title":"Resident Experience Coordinator","company":{"id":3854529,"name":"Cohere Life","domain":"coherelife.com","url":"https://alion.io/company/cohere-life","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bluffton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-24T23:02:36Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T04:49:19Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":28},"description":"Description\nResident Experience Coordinator\nFour Seasons at Carolina Oaks | Bluffton, South Carolina\n$20.00-$23.00/hour + Comprehensive Benefits + 16 Paid Holidays\nHiring range based on experience, skills, and qualifications.\nWednesday-Sunday | 9:00 a.m.-6:00 p.m.\nCollaboration. Authenticity. Connection. Balance.\nAt Cohere, we believe community is the most valuable amenity.\nWe do more than manage communities-we help create places where people connect, belong, and thrive. By partnering with some of the nation's most innovative master-planned communities, we create places residents are proud to call home and where meaningful relationships flourish.\nWe're looking for a Resident Experience Coordinator to join our team at Four Seasons at Carolina Oaks, a developing 55+ community in the heart of the Lowcountry with resort-style amenities and a growing resident experience. Located just minutes from Hilton Head Island, Savannah, and the May River, the Bluffton and Hilton Head region is one of the Southeast's fastest-growing active adult destinations.\nIn this forward-facing role, you'll help set the tone for the resident experience through welcoming front desk service, clear communications, event support, and dependable administrative and operational coordination. You'll be joining the community during an exciting transition as Cohere begins a new chapter of management and resident service.\nThis is an opportunity to help shape a hospitality-forward resident experience that reflects the warmth and authenticity of the Lowcountry, ensuring residents feel welcomed, connected, and part of the community from the moment they arrive.\nIf you're someone who enjoys helping people, keeps details organized, and brings positive energy to both everyday interactions and community events, we'd love to meet you.\nWhy People Choose Cohere\nThe best communities are built by people who feel supported, valued, and empowered to do their best work. That's why we invest in benefits, time away, and professional growth that help our team members thrive both personally and professionally.\nHighlights Include:\nMedical coverage available on your first day\nEmployer-paid dental coverage\nVision coverage\n401(k) retirement plan\nEmployer-paid Life Insurance, AD&D, and Long-Term Disability coverage\nPet insurance options\nEmployee Assistance Program with mental health, financial, legal, and family support resources\nTravel assistance and identity theft protection\nComplimentary will preparation services\nGenerous paid time off\n16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO\nProfessional development and growth opportunities\nWhat You'll Do\nCreate a Welcoming Resident Experience\nServe as a warm, professional first point of contact at the front desk for residents, guests, vendors, and community partners.\nProvide thoughtful customer service, answer questions, share information, and help residents navigate community resources and processes.\nCommunicate community guidelines with tact and professionalism and help de-escalate concerns when needed.\nSupport Communications and Community Information\nPrepare and distribute timely resident communications about programs, events, updates, and community information.\nMaintain calendars, registration systems, website content, digital platforms, reference materials, and cloud-based community records.\nHelp ensure information is accurate, current, easy to understand, and consistent across communication channels.\nHelp Bring Events and Programs to Life\nSupport the planning, setup, execution, and follow-up of resident events, programs, clubs, volunteer initiatives, and signature experiences.\nCoordinate event details, registrations, schedules, supplies, and resident questions while anticipating needs and identifying potential conflicts.\nBring enthusiasm, hospitality, and strong follow-through to experiences designed to build connection and belonging.\nKeep Daily Operations Moving\nProvide general administrative support to the Community Life team and facilitate resident-facing operational processes as assigned.\nAssist with reservation programs, facility coordination, records, scheduling, and other community systems.\nCollaborate with Cohere colleagues to strengthen processes, share best practices, and create a consistent resident experience.\nWhat We're Looking For\nAt least 1-3 years of customer service, administrative, hospitality, event, recreation, communications, or other relevant professional experience.\nExperience supporting events, programs, volunteers, clubs, members, residents, or similar stakeholder groups is preferred.\nExcellent written, verbal, and interpersonal communication skills.\nStrong organization, prioritization, attention to detail, time management, and follow-through.\nComfort balancing front desk service, communications, administrative work, and event support in a busy environment.\nAbility to remain composed, helpful, and professional when resolving questions or handling challenging interactions.\nProficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.\nA bachelor's degree in hospitality, event management, marketing, communications, recreation, or a related field is preferred but not required.\nExperience serving active adult, lifestyle, golf, resort, waterfront, master-planned, or residential communities in the Southeast is highly valued.\nAdditional Requirements\nAbility to work the regular Wednesday-Sunday schedule from 9:00 a.m.-6:00 p.m., including holidays or occasional schedule adjustments based on community needs.\nValid driver's license, acceptable driving record, and reliable transportation for off-site programs, meetings, and supply pickup.\nAbility to frequently lift and move up to 30 pounds and remain on your feet for extended periods.\nEqual Opportunity Employer\nCohere is an Equal Opportunity Employer 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