{"id":2958620,"url":"https://alion.io/job/coherent-lead-engineer-applications","title":"Lead Engineer, Applications","company":{"id":58506,"name":"Coherent","domain":"coherent.com","url":"https://alion.io/company/coherent-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":85,"open_postings":40,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":123000,"max_usd":248000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1961},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-20T17:00:28Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-25T23:47:03Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Primary Duties & Responsibilities\nCustomer Technical Support - 60%\nQuick response technical support customer issues or inquiries \nWork with internal teams to resolve customer issues and complete Root Cause Analysis \nProvide technical support for PLM and Quality team customer interactions\nReview PLM and R&D product specifications, providing real-world feedback to new product development \nReview and/or propose test scope and detailed plan. \nReview with R&D team and conduct any necessary pre-testing to ensure trial success\nPerform testing at customer site as required\nCustomer Demo and Trial Support - 30%\nReview and/or propose test scope and detailed plan. \nReview with R&D team and conduct any necessary pre-testing to ensure trial success\nPerform testing at customer site as required\nTechnical Training and Documentation - 20%\nNew product installation and operation training for the front line customer support team\nProvide technical Customer Installation and Operating documentation\nEducation & Experience\nM.Sc. or B.Sc. degree in Electrical Engineering, Computer Science or Physics\n6+ years working experience in optical communication companies as technical support manager or engineer, development engineer or system verification engineer.\nExperience with the following technologies: Coherent optical transceivers, DWDM, OTN, optical network architectures, and network management protocols.\nExperience investigating field issues and RMA support\nExperience using and troubleshooting network management system\nExperience in coding Python script is preferred. \nExperience in product development is preferred.\nSkills\nTravel 25% to 33% of time, to meet customer support needs\n7x24 on-call support\nStrong communication and negotiation skills\nCreative, analytical and structured problem-solving capability\nTeam oriented and a self-starter\nWorking Conditions\nWorking conditions typical of a climate controlled and professional office environment. This role routinely requires use of standard office equipment such as computers, phones, copiers, filing cabinets, etc.\nPhysical Requirements\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms\nSafety Requirements\nAll employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.\nQuality and Environmental Responsibilities\nDepending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.\nCulture Commitment\nEnsure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:\nIntegrity - Create an Environment of Trust\nCollaboration - Innovate Through the Sharing of Ideas\nAccountability - Own the Process and the Outcome\nRespect - Recognize the Value in Everyone\nEnthusiasm - Find a Sense of Purpose in Work\nCoherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.\nIf you need assistance or an accommodation due to a disability, you may contact us at .","description_format":"text","description_chars":3701,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lasers & Laser Systems","Optical Communications","Semiconductor Manufacturing","Optics & Photonic Components"],"lifecycle":[{"event":"open","at":"2026-10-20T22:16:48Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.427,"p_room":0.45,"age_days":5,"expected_fill_days":3,"reasons":["conf:6","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/coherent-lead-engineer-applications","json_url":"https://alion.io/job/coherent-lead-engineer-applications.json","meta":{"generated_at":"2026-10-26T07:41:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10118,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58506},"rest":"https://alion.io/mcp/rest/get_company?id=58506"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoherent-lead-engineer-applications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoherent-lead-engineer-applications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoherent-lead-engineer-applications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coherent-lead-engineer-applications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoherent-lead-engineer-applications"}]}