{"id":1297002,"url":"https://alion.io/job/cohu-field-service-engineer-7","title":"Field Service Engineer","company":{"id":11294,"name":"Cohu","domain":"cohu.com","url":"https://alion.io/company/cohu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":72,"open_postings":33,"ghost_share":0,"stale_share":0.939,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Don Mueang, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":16000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6902},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-18T02:02:52Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-11-15T02:45:49Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Responsibilities\nCoordinate installation and set-up equipment & retrofit kit at customer site which include but not limited to vision system, test contacting, interfacing with other sub-system. \nPerform acceptance of protocol/buyoff with customer upon installation and set up within the timeframe. Provide equipment operation & basic maintenance training to customers.\nTroubleshoot by analyzing on-site machine issues raised by customers and providing technical solutions.\nUnderstand customer service process flow (Company ISO) and apply accordingly through daily activity and in-house/ on-site support, to fulfil company’s vision and quality policy.\nResponsible for following up with activity for assigned customer. Field Service Engineer is the main window for communication between Cohu and customers on daily service support (including factory/ engineering support)/ issue on the machine.\nTimely reporting of all equipment issues to concerned staff and update WebQC accordingly \nPrepare on-site technical report when required.\nRequirements\nDegree in Micro-mechanics/ Mechanics or equivalent.\n\nMinimum 3 years of relevant work experience in semiconductor industry.\n\nStrong background in mechanical/ electro-mechanics or equivalent field.\n\nWell organized and competent in handling assigned projects.\n\nFluent in English language (spoken and/ written skills).\n\nGood communication and interpersonal skills.\n\n Conduct regular maintenance and inspections of the Terret machine to identify and address potential issues.\n Troubleshoot and resolve technical problems promptly, ensuring minimal downtime.\n Provide on-site support and training to clients, offering guidance on machine operation and best practices.\n Collaborate with the engineering team to implement improvements and upgrades to the Terret machine.\n Document all maintenance activities, repairs, and client interactions for future reference.\n Ensure compliance with safety protocols and regulations during machine operation and maintenance.\n Stay updated with the latest industry trends and technologies to enhance machine performance.\n Maintain a professional and positive attitude when interacting with clients and colleagues.\n Assist in the development of standard operating procedures for the Terret machine.\n Perform other related duties as assigned by the department manager.\n Bachelor's degree in Engineering, Electronics, or a related field.\n Minimum 3 years of experience in a similar field service engineering role.\n Strong knowledge of Terret machine operations and maintenance.\n Excellent problem-solving and analytical skills.\n Proficient in using diagnostic tools and equipment.\n Ability to work independently and manage multiple tasks.\n Effective communication skills, both verbal and written, in English.\n Willingness to travel for on-site support and client engagements.\n Valid driver's license and ability to operate a company vehicle.\n Familiarity with industry-specific software and tools is preferred.","description_format":"text","description_chars":2981,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Electronics Manufacturing","Semiconductor Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-26T09:43:55Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long 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