{"id":126484,"url":"https://alion.io/job/coins-ph-global-director-product-solution-design","title":"Global Director, Product Solution Design","company":{"id":47643,"name":"Coins.ph","domain":"coins.ph","url":"https://alion.io/company/coins-ph","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":87,"open_postings":80,"ghost_share":0.138,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":185,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China","Hong Kong","Shenzhen, China","Singapore"],"countries":["CN","HK","SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":114000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1220},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Figma","optional":false},{"name":"Scrum","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-03-09T09:18:35Z","employer_posted_date":"2026-03-09","last_verified_at":"2026-10-27T14:29:56Z","board_verified":true,"closed_at":null,"days_open":232,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":231},"description":"About the Role\nWe are seeking a visionary and strategic Head of Product Solution Design to lead our end-to-end product design function. This role will oversee our talented team of UX/UI designers, researchers, and product design strategists. You will be responsible for crafting delightful, intuitive, and seamless user journeys that align with our business goals and deliver exceptional value to our customers.\nAs the design leader, you will play a critical role in shaping the user experience across all touch points-defining the design language, elevating design thinking within the organization, and collaborating closely with product managers, engineers, marketers, and business stakeholders to bring innovative, user-centric solutions to life.\nKey Responsibilities\nLeadership & Strategy\nDefine and own the vision, strategy, and roadmap for the Product Solution Design function under Global Product team.\nBuild, lead, and mentor a high-performing team of Product Designers, UX/UI Designers, Design Researchers, and UX Writers.\nAdvocate for design excellence and user-centric thinking across all levels of the organization including Coins Payment, Crypto Trading and other products.\nPartner with Product, Engineering, Marketing, and Business teams to ensure holistic and cohesive product experiences.\n Design Execution & Innovation\nOversee the end-to-end design process, from discovery and ideation to wireframes, prototypes, and final UI.\nImplement design systems, frameworks, and tools that drive consistency and efficiency at scale.\nChampion design thinking and research-led innovation, integrating user feedback and data into all design decisions.\nEnsure designs are accessible, inclusive, and optimized for all platforms (mobile, web, etc.).\nUser Experience & Journey Ownership\nOwn the entire user journey and experience lifecycle, identifying pain points and opportunities for continuous improvement.\nDevelop metrics and KPIs to measure user satisfaction, usability, and design impact.\nDrive initiatives to improve user onboarding, engagement, conversion, and retention through superior design.\n Collaboration & Communication\nAct as the voice of the user in strategic discussions and decision-making forums.\nEffectively communicate design vision, strategies, and updates to stakeholders at all levels.\nFoster a culture of collaboration, experimentation, and continuous learning within the design team and beyond.\nRequirements\n5+ years of experience in product design, UX/UI, or user experience strategy, with at least 4 years in a leadership or head-of-role.\nProven experience designing for digital products at scale (fintech, crypto, super apps, payments, or e-commerce experience preferred).\nStrong portfolio demonstrating deep expertise in design strategy, user journeys, and end-to-end product design.\nMastery of design and prototyping tools such as Figma.\nDeep understanding of human-centered design, accessibility principles, and responsive design.\nExperience working with cross-functional teams in agile/scrum environments.\nStrong analytical and problem-solving skills, with the ability to interpret complex data and translate into design insights.\nExcellent communication and storytelling skills; able to influence executive stakeholders.\nPreferred Qualifications\nBackground in behavioral science, design psychology, or UX research is a plus.\nPrior experience in fintech, payments, digital wallets, or blockchain/crypto industries.\nFamiliarity with front-end technologies (HTML/CSS, JavaScript) is an advantage.","description_format":"text","description_chars":3529,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Hong Kong","iso":"HK","kind":"country"},{"name":"Singapore","iso":"SG","kind":"country"},{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Cryptocurrencies","Crypto Exchanges","Crypto Wallets"],"lifecycle":[{"event":"open","at":"2026-03-09T09:18:35Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.731,"p_room":0.44,"age_days":231,"expected_fill_days":185,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/coins-ph-global-director-product-solution-design","json_url":"https://alion.io/job/coins-ph-global-director-product-solution-design.json","meta":{"generated_at":"2026-10-27T17:56:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7790,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":47643},"rest":"https://alion.io/mcp/rest/get_company?id=47643"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoins-ph-global-director-product-solution-design"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoins-ph-global-director-product-solution-design"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoins-ph-global-director-product-solution-design"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coins-ph-global-director-product-solution-design\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoins-ph-global-director-product-solution-design"}]}