{"id":718654,"url":"https://alion.io/job/collate-senior-implementation-manager-windchill","title":"Senior Implementation Manager, Windchill","company":{"id":673486,"name":"Collate","domain":"collate.com","url":"https://alion.io/company/collate","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"D","score":40,"open_postings":11,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":138000,"max_usd":276000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-01-15T18:59:42Z","employer_posted_date":"2026-01-15","last_verified_at":"2026-10-28T09:01:47Z","board_verified":true,"closed_at":null,"days_open":285,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":285},"description":"About Collate\nCollate is an AI document generation platform for life sciences. We automate paperwork with AI, helping our customers get life-saving innovations to patients years faster. Collate is an end-to-end solution, powering every step of drug, diagnostic, and medical device development-from concept to market.\nOur CEO Surbhi Sarna is a former General Partner at Y Combinator. Surbhi founded nVision Medical, which developed a new method to detect ovarian cancer and was acquired by Boston Scientific. Our CTO Nate Smith is a former Visiting Partner at Y Combinator and founder of Lever. Our AI researchers, engineers, and designers have worked at Google, Nvidia, Meta, Netflix, Amazon, AirBnB, Hippocratic AI, and Grail, and 40% of our team are former founders.\nWe’re an elite team, with $125M in funding from top investors (Redpoint, First Round Capital, CRV, Conviction, Y Combinator) and leaders in healthcare and AI. This is a rare chance to join an early-stage company with world-changing potential, experienced founders, and resources to execute at scale.\nAbout the Role\nWe’re looking for a Sr Implementation Manager to join our early team and help build the foundation for how we onboard and support customers using Windchill. From the moment a deal closes, you’ll own the customer journey - designing onboarding experiences, configuring solutions, and ensuring our product drives immediate value. You’ll work side-by-side with customers to understand their workflows, translate needs into product setups, and guide them through successful adoption. Collate is a fully in-person company based in San Francisco.\nWhat You’ll Do\nLead Full-Cycle Implementations -Drive implementations from kickoff to go-live, including scoping, requirement gathering, configuration, testing, training, and deployment.\nCustomer & Stakeholder Management -Serve as the primary liaison for clients, understanding complex scientific and regulatory workflows and ensuring their successful lift-off.\nCross-Functional Collaboration -Work hand-in-hand with Product, Engineering, and Ops teams to define deliverables, manage scope, address technical challenges, and adapt solutions for regulated environments.\nProject Planning & Execution -Develop and manage detailed project plans, maintain schedules, track milestones, manage risks and issue escalation to ensure punctual, high-quality delivery.\nProduct Feedback & Process Improvement -Capture customer insights to inform product enhancements; contribute to refining internal implementation methodologies, templates, and tools to scale operations efficiently.\nWhat We’re Looking For\n8+ years of client-facing implementation experiences - Successfully led enterprise software or platform deployments, preferably within life sciences, biotech, or other highly regulated industries. We are specifically looking for 2+ years experience with Windchill and industry knowledge of Life Sciences Quality or Quality Management Systems (QMS). \nProject Management - Proven ability to lead complex, multi-stakeholder projects from kickoff through delivery. Skilled in planning, scheduling, risk management, and keeping cross-functional teams aligned.\nThorough and Detail-Oriented - Known for a meticulous approach to requirements gathering, solution design, and execution. Able to anticipate gaps, catch inconsistencies, and ensure deliverables standards.\nCommunication & Collaboration - Excellent written and verbal communication skills, with the ability to translate technical and scientific concepts for diverse audiences. Builds strong relationships with clients and internal teams.\nBonus Points - Prior experience at a startup - able to wear multiple hats, thrive in ambiguity, and build structure in fast-paced, high-growth environments.","description_format":"text","description_chars":3766,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Document AI","Clinical Trial Software"],"lifecycle":[{"event":"open","at":"2026-09-11T06:42:27Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.192,"p_room":0.28,"age_days":285,"expected_fill_days":36,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/collate-senior-implementation-manager-windchill","json_url":"https://alion.io/job/collate-senior-implementation-manager-windchill.json","meta":{"generated_at":"2026-10-28T12:32:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16551,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673486},"rest":"https://alion.io/mcp/rest/get_company?id=673486"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcollate-senior-implementation-manager-windchill"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcollate-senior-implementation-manager-windchill"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcollate-senior-implementation-manager-windchill"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/collate-senior-implementation-manager-windchill\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcollate-senior-implementation-manager-windchill"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":718654}},{"tool":"search_jobs","arguments":{"company":"collate.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":718654},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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