{"id":1296003,"url":"https://alion.io/job/collectors-operations-associate-psa-eu","title":"Operations Associate, PSA EU","company":{"id":2183107,"name":"Collectors","domain":"collectors.com","url":"https://alion.io/company/collectors-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":19,"ghost_share":0,"stale_share":0.421,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Frankfurt am Main, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":330},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Gmail","optional":false},{"name":"Google Docs","optional":false},{"name":"Google Sheets","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-18T00:00:00Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-11-04T21:24:15Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":78},"description":"Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.\nOur services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.\nSince our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.\nWith our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.\nCollectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team.\nUnser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder.\nSeit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland, das Vereinigte Königreichund Frankreich.\nAufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde Teil unseres Teams und gestalte die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens.\nWe’re looking for an Operations Associate to join our team and handle receiving, encapsulation, quality control, and/or shipping responsibilities across the operation.\nWhat You’ll Do:\nOpen, separate, and itemize department’s mail by service type.\n\nMatch, count, and check items.\n\nVerify service type with payment and verify its eligibility.\n\nEnter item information into the database and print stickers containing order details.\n\nWork with the Customer Service and Problem Orders departments to resolve problems and expedite completion of customers’ orders.\n\nWork with the Sales department for orders that have special deals and/or pricing.\n\nWork with other cross-functional teams on special projects and/or deals.\n\nEncapsulate and seal event tickets.\n\nLearning various sizes of gasket sizes and ticket holders.\n\nCrack-out and re-seal event tickets according to changes.\n\nInspect assembled parts and product for defects and deviations.\n\nVerify information such as submission form details, product quantity, identification stickers, and labels.\n\nSort all orders by return carrier service.\n\nVerify order correctness and completeness.\n\nPackage orders in mailing box containers, seal with tape and attach outside labels.\n\nProcess shipping for specified return carrier and close order.\n\nWho You Are:\nYou have strong written and verbal communication skills.\n\nYou have the ability to work in a team environment.\n\nYou can prioritize all tasks and work in a fast-paced work environment.\n\nYou are a team player who is willing and able to work well with others.\n\nYou are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.\n\nYou produce high quality, accurate work and demonstrate thoroughness in your work.\n\nYou are dependable and able to follow instructions and respond to directions from your supervisor(s).\n\nYou have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google Suite, e.g. Gmail, Google Docs, and Google Sheets.\n\nYou have good hand-eye coordination and are comfortable with physical labor.\n\nPrevious experience in a warehouse or manufacturing environment is a plus.\n\nPhysical Requirements:\nBending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.\n\nComputer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.\n\nHand Use: Regular hand use for various tasks.\n\nHearing Requirements: Ability to hear alarms, signals, and verbal instructions.\n\nLifting and Carrying: Ability to lift, carry, and move materials up 50 lbs.\n\nReceiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.\n\nSitting or Standing: Ability to sit or stand for extended periods of time.\n\nSalary Range: The salary for this position is €37,500. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.\nThis role requires the candidate to pass a criminal background check.\nDiversity Statement:\nCollectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual orientation (m/w/d).\nDiversity und Chancengleichheit:\nCollectors Universe ist ein Arbeitgeber der Chancengleichheit. Wir begrüßen Bewerbungen von allen qualifizierten Kandidat*innen, unabhängig von ethnischer Herkunft, Geschlecht, Religion oder Weltanschauung, Behinderung, Alter oder sexueller Orientierung (m/w/d).\nReasons To Join Us:\nThe opportunity to be a part of our Germany operation and to make a meaningful impact on the successful launch of PSA in the EU\nA dynamic and collaborative international team\nAn organization dedicated to supporting the passionate Collectors community \nA competitive salary and benefits\nResidents of areas outside the United States: Please see the Collectors Global Privacy Policy, located here.\nWhen you apply to a job on this site, the personal data contained in your application will be collected by Collectors (“Controller”), which is located at 1600 E St Andrew Pl Ste 150 Santa Ana, CA 92705 and can be contacted by emailing  may reach our privacy protection officer by emailing . Your personal data will be processed for the purposes of managing Controller’s recruitment, hiring, and related activities, which include but are not limited to setting up and conducting candidate interviews and technical exams, evaluating and assessing the results thereof, and communicating with the candidate. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for Employment.\nYour personal data will be collected by and shared with Workday, a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the 2021 Standard Contractual Clauses adopted by the European Commission. You can obtain a copy of the standard contractual clauses by contacting us at . Where necessary, we may share your data with additional recipients for the purpose of processing your application and/or concluding an employment contract. Examples include Deel Inc., our employer of record in Europe, and staffing agencies. We will only do so in accordance with applicable legal requirements.\nYour personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.\nWarum du zu uns kommen solltest:\nDie Möglichkeit, Teil unseres Deutschland-Teams zu werden und den erfolgreichen Start von PSA in der EU aktiv mitzugestalten\nEin dynamisches, internationales Team mit enger Zusammenarbeit\nEine Organisation, die sich der Unterstützung der leidenschaftlichen Collectors-Community verschrieben hat\nEine attraktive Vergütung sowie umfassende Benefits\n\nFür Bewerber außerhalb der Vereinigten Staaten: Bitte lies unsere globale Datenschutzrichtlinie von Collectors hier.\nWenn du dich über diese Website bewirbst, werden die in deiner Bewerbung enthaltenen personenbezogenen Daten von Collectors („Verantwortlicher“) verarbeitet. Der Verantwortliche hat seinen Sitz in 1600 E St Andrew Pl Ste 150, Santa Ana, CA 92705, USA und ist unter  erreichbar. Unseren Datenschutzbeauftragten erreichst du unter .\nDeine personenbezogenen Daten verarbeiten wir, um unseren Recruiting- und Einstellungsprozess durchzuführen. Dazu gehört insbesondere die Organisation und Durchführung von Bewerbungsgesprächen und fachlichen Assessments, die Auswertung der Ergebnisse sowie die Kommunikation mit dir im Bewerbungsprozess. Die Verarbeitung erfolgt auf Grundlage von Art. 6 Abs. 1 lit. f DSGVO (berechtigtes Interesse), da sie für die Durchführung und Steuerung unseres Bewerbungsprozesses erforderlich ist.\nDeine Daten werden außerdem von Workday, einem Cloud-Dienstleister mit Sitz in den USA, verarbeitet, den wir zur Unterstützung unseres Recruiting- und Einstellungsprozesses einsetzen. Wenn du dich außerhalb der USA befindest, werden deine Daten daher in die USA übermittelt, sobald du sie über diese Website einreichst.\nDa die Europäische Kommission festgestellt hat, dass in den USA kein gleichwertiges Datenschutzniveau besteht, erfolgt die Übermittlung auf Grundlage geeigneter zusätzlicher Garantien, insbesondere der Standardvertragsklauseln der Europäischen Kommission aus dem Jahr 2021. Eine Kopie dieser Standardvertragsklauseln kannst du unter  anfordern.\nSoweit erforderlich, geben wir deine Daten an weitere Empfänger weiter, um deine Bewerbung zu bearbeiten und/oder einen Arbeitsvertrag abzuschließen. Dazu können beispielsweise Deel Inc, unser Employer of Record in Europa oder Personalvermittlungsagenturen zählen. Dies erfolgt selbstverständlich nur im Einklang mit den geltenden gesetzlichen Vorgaben.\nWir speichern deine personenbezogenen Daten nur so lange, wi...","description_format":"text","description_chars":12361,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Germany","iso":"DE","kind":"region"},{"name":"France","iso":"FR","kind":"region"},{"name":"Austria","iso":"AT","kind":"region"},{"name":"Belgium","iso":"BE","kind":"region"},{"name":"Bulgaria","iso":"BG","kind":"region"},{"name":"Croatia","iso":"HR","kind":"region"},{"name":"Cyprus","iso":"CY","kind":"region"},{"name":"Czech Republic","iso":"CZ","kind":"region"},{"name":"Denmark","iso":"DK","kind":"region"},{"name":"Finland","iso":"FI","kind":"region"},{"name":"Hungary","iso":"HU","kind":"region"},{"name":"Ireland","iso":"IE","kind":"region"},{"name":"Italy","iso":"IT","kind":"region"},{"name":"Netherlands","iso":"NL","kind":"region"},{"name":"Poland","iso":"PL","kind":"region"},{"name":"Romania","iso":"RO","kind":"region"},{"name":"Spain","iso":"ES","kind":"region"},{"name":"Sweden","iso":"SE","kind":"region"},{"name":"Estonia","iso":"EE","kind":"region"},{"name":"Greece","iso":"GR","kind":"region"},{"name":"Latvia","iso":"LV","kind":"region"},{"name":"Lithuania","iso":"LT","kind":"region"},{"name":"Luxembourg","iso":"LU","kind":"region"},{"name":"Malta","iso":"MT","kind":"region"},{"name":"Portugal","iso":"PT","kind":"region"},{"name":"Slovakia","iso":"SK","kind":"region"},{"name":"Slovenia","iso":"SI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T09:09:47Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.586,"p_room":0.36,"age_days":78,"expected_fill_days":51,"reasons":["conf:4","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/collectors-operations-associate-psa-eu","json_url":"https://alion.io/job/collectors-operations-associate-psa-eu.json","meta":{"generated_at":"2026-11-04T23:48:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2183107},"rest":"https://alion.io/mcp/rest/get_company?id=2183107"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcollectors-operations-associate-psa-eu"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcollectors-operations-associate-psa-eu"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcollectors-operations-associate-psa-eu"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/collectors-operations-associate-psa-eu\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcollectors-operations-associate-psa-eu"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1296003}},{"tool":"search_jobs","arguments":{"company":"collectors.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1296003},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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