{"id":1818260,"url":"https://alion.io/job/collinson-billing-platform-manager","title":"Billing Platform Manager","company":{"id":1593,"name":"Collinson","domain":"collinsongroup.com","url":"https://alion.io/company/collinson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Finance","role_family":"Finance","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":159000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"Snowflake","optional":false}],"status":"closed","first_seen_at":"2026-10-04T03:06:48Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-09T03:13:29Z","board_verified":false,"closed_at":"2026-10-09T03:13:29Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Job Description\nThe Role\nThe Strategic Billing Platform Manager is responsible for the ownership, governance, operational performance and continuous improvement of the Strategic Billing Platform and associated billing capabilities. The role acts as the accountable owner for the Billing Platform ecosystem, ensuring Billing Platform, Salesforce Revenue Cloud, Finance systems, Data Platform and associated integrations operate as a stable, scalable and supportable enterprise capability.\nWorking closely with Product, Finance, Operations, Technology and Data teams, the role is responsible for platform strategy, service performance, governance, roadmap management, vendor relationship management, billing data quality, platform lifecycle planning and continuous optimisation of the end-to-end billing capability. The role ensures billing services remain aligned to business priorities, operational requirements and finance controls whilst driving automation, standardisation and simplification across the billing landscape.\nKey Responsibilities\nOwn and manage the Strategic Billing Platform, ensuring it remains stable, scalable, supportable and aligned to business, commercial and operational priorities.\nDefine and maintain the Strategic Billing Platform roadmap, governance model, support model, design standards and best-practice operating principles.\nAct as design authority for Billing Platform configuration, data model extensions and customisation decisions, ensuring the platform remains maintainable, upgradeable and aligned to enterprise architecture standards.\nOwn the platform operating model across Billing Platform, Salesforce Revenue Cloud, Finance systems, Snowflake/Data Platform and associated integrations.\nOwn service performance and operational health of the Billing Platform, including platform availability, operational KPIs, service reviews, incident trend analysis and continuous improvement activities.\nDefine and maintain integration standards between Billing Platform, Salesforce Revenue Cloud, MSD, DocuSign CLM, Snowflake, Finance/ERP platforms, Vertex and other relevant systems.\nDefine and maintain API contracts, event schemas, message standards, error handling, retry logic, monitoring and data lineage across key billing integration touchpoints.\nOwn platform-side governance of the middleware layer from a Billing Platform perspective, ensuring integration design remains supportable, resilient and scalable.\nPartner closely with the Salesforce Platform Manager to ensure Revenue Cloud and Billing Platform capabilities remain aligned through the agreed platform operating model.\nOwn the integrity, governance and quality of billing data across Billing Platform, Revenue Cloud, Finance systems and the Data Platform.\nWork with Data Platform teams to establish and continuously improve billing datasets, reconciliation datasets, financial reporting datasets and operational insight capabilities.\nEnsure billing processes remain compliant with finance controls, audit requirements, regulatory obligations and operational policies.\nLead continuous improvement initiatives that reduce manual intervention, improve reconciliation accuracy, increase automation and simplify operational processes.\nOwn platform lifecycle planning, including upgrades, release impact assessment, technical debt management, capacity planning, security posture and long-term sustainability.\nAct as primary point of contact and senior stakeholder for the Billing Platform vendor relationship, including product roadmap engagement, escalations, licensing considerations and adoption of platform capabilities.\nMonitor platform usage, adoption, service performance and operational outcomes, using insight to drive standardisation, optimisation and continuous improvement.\nApply knowledge of finance processes, controls, compliance, risk management and multi-entity / cross-border billing operations to platform decisions.\nOwn the strategic roadmap for retirement and decommissioning of legacy billing components as platform maturity increases.\nProvide clear updates on platform performance, service health, risks, roadmap, vendor activities and strategic priorities to stakeholders across Finance, Product, Data, Operations and Technology.\nMaintain a strong understanding of Agentforce and emerging automation capabilities that can improve billing operations, billing support, reconciliation activities and billing-related decision-making.\nKnowledge, Skills and Behaviours\nEssential\nDegree in Computer Science, Software Engineering, Information Systems, Business Technology or equivalent experience.\n5+ years' experience managing a Billing Platform, Revenue Platform or similar commercial / finance platform.\nPractical experience with Salesforce Revenue Cloud, CPQ, pricing, contracting and order-to-cash processes.\nStrong understanding of Billing Platform operating models and platform governance.\nStrong understanding of end-to-end order-to-cash and billing processes.\nExperience integrating Salesforce with billing, finance, ERP, data and operational platforms.\nExperience managing enterprise platforms within a governed platform, Centre of Excellence or enterprise architecture model.\nExperience working with third-party SaaS vendors, product roadmaps, platform licensing and vendor escalation processes.\nStrong understanding of platform lifecycle management, upgrades, release planning and technical debt management.\nExperience working with Snowflake or equivalent enterprise data platforms.\nStrong understanding of billing data, reconciliation data, financial reporting data and data governance principles.\nUnderstanding of finance operations, audit requirements, billing controls, reconciliation and compliance obligations.\nExperience using platform metrics, operational KPIs and service performance indicators to drive improvement.\nStrong stakeholder management across Finance, Product, Data, Operations and Technology teams.\nAbility to balance operational demands, governance requirements and strategic platform development.\nExperience operating in Agile delivery environments.\nStrong understanding of platform integration patterns and cross-system dependencies.\nStrong ownership mindset with accountability for outcomes.\nThinks in terms of platforms, services and business capabilities rather than individual projects.\nPragmatic, commercially focused and operationally aware.\nDrives consistency, standardisation, simplification and automation.\nNaturally collaborative across Product, Finance, Operations, Technology and Data teams.\nStrong analytical and problem-solving skills.\nChallenges constructively whilst maintaining strong stakeholder relationships.\nClear communicator, able to engage technical, operational and business audiences.\nComfortable operating within complex global enterprise environments.\nAble to manage competing priorities whilst maintaining long-term platform integrity.\nStrong service ownership mentality with a focus on reliability, supportability and continuous improvement.\nComfortable making decisions using data, operational insights and financial impact considerations.\nReward & Benefits: What's in it for me?\nWe want our people to feel recognised, supported and able to thrive both at work and beyond it.\nWe offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.\nEqual opportunities: Our commitment to inclusion\nCollinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.","description_format":"text","description_chars":7803,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs","Property & Casualty Insurance","Business Travel"],"lifecycle":[{"event":"open","at":"2026-10-04T03:06:48Z"},{"event":"close","at":"2026-10-09T03:13:29Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/collinson-billing-platform-manager","json_url":"https://alion.io/job/collinson-billing-platform-manager.json","meta":{"generated_at":"2026-10-09T03:31:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2295,"day_limit":5000,"remaining_today":2705,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1593},"rest":"https://alion.io/mcp/rest/get_company?id=1593"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcollinson-billing-platform-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcollinson-billing-platform-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcollinson-billing-platform-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/collinson-billing-platform-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcollinson-billing-platform-manager"}]}