{"id":1105809,"url":"https://alion.io/job/collinson-manager-operation-administration-strategy","title":"Manager, Operation & Administration Strategy","company":{"id":1593,"name":"Collinson","domain":"collinsongroup.com","url":"https://alion.io/company/collinson","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":17,"ghost_share":0,"stale_share":0.176,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-17T05:46:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":158000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2418},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-05-12T00:00:00Z","employer_posted_date":"2026-05-12","last_verified_at":"2026-10-18T01:12:53Z","board_verified":true,"closed_at":null,"days_open":159,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":159},"description":"Recruiter for the role:\nPaul Williams\n\nPurpose of the job:Airport Dimensions is seeking a strategic and detail-oriented Manager, Operations & Administrative Strategy to join our growing Operations Support and Guest Experience team. This new role will build and maintain strong partnerships acting as the primary connection between Operations and other key business groups and workstreams, driving alignment across budgets, forecasts, and real-time spending. The ideal candidate will bring both financial acumen and operational insight to help streamline processes, improve reporting, and identify opportunities for increased efficiency and cost savings.\nThis is a full-time, exempt position suitable for candidates with strong cross-functional collaboration skills and a background in budgeting, process improvement, and data analysis.\nKey Responsibilities\nMaintain centralized documentation and serve as subject matter expert on Operations contracts, including scope, renewal terms, and compliance triggers.\nTrack and drive forward cross-functional operational initiatives (e.g., vendor contracts, in-lounge bonus programs, engagement projects), ensuring timely execution.\nAct as conduit and communication point of contact for all Operations and Guest Experience needs from critical cross-functional stakeholders, including Finance, Procurement, and others supporting commercial strategy.\nNavigate competing priorities and influence outcomes without direct authority.\nServe as primary operational partner to Business Development, providing accurate and well-vetted data for new business opportunities.\nSupport operational reporting and data analysis (e.g., headcount, spend trends, staffing asks) to inform resource planning and strategic decisions.\nCompile and present monthly, quarterly, and ad-hoc operational performance reports.\nEnsure Ops-related spend complies with financial policy, contract terms, and legal/regulatory standards.\nBuild and maintain strong partnerships between Operations Support and functional stakeholders, facilitating clear communication on financial matters and priorities.\nJob Description\nAct as first point of contact for AD Finance when operational inputs are needed, enabling Finance to focus on FP&A, while gathering and validating inputs from the Operations Support team.\nReceive, review, and route invoices for Operations Support; validate scope and pricing against contract terms, apply correct coding, and coordinate with Accounting for timely processing.\nOwn and manage approval workflows for operational expenditures, staffing asks, and contract-related decisions. Monitor approval flows and clear blockers.\nMonitor actual spend vs. forecast pacing, flag risks, and support Finance and Ops leadership with timely variance analysis.\nPartner with Guest Experience, Procurement, D&C, Accounting, and Business Development teams to ensure alignment on spend, contract execution, and operational priorities.\nProvide spend analysis and cost tracking as needed to support access strategy and related initiatives, including airline contracts, pre-book strategy, ancillary sales, and Guest/Employee Experience programming.\nServe as a financial and operational support resource, ensuring commercial and operational teams have the visibility and controls needed to execute their strategies.\nKnowledge, skills and experience required:\nRequired Qualifications\nBachelor’s degree in finance, business, or a related field.\nMinimum of 5 years' experience in finance, operations, or administrative planning, with a focus on operational support and financial management.\nProven experience in managing or supporting budgeting, forecasting, and expense tracking processes.\nFinancial Acumen\nProficient in reviewing and validating invoices, contracts, and budgets; understands GL coding, cost centers, and entity structures.\nComfortable partnering with Finance teams and interpreting budgets/forecasts\nAbility to explain budget variances using operational context and insight.\nKnowledge of financial compliance standards and ability to ensure spend aligns with policy and contract terms.\nProficiency in using financial and operational software tools (e.g., Excel, financial management software, automation tools) to manage data, track expenses, and generate reports.\nProcess Improvement and Automation\nExperience managing approval workflows and supporting systems like Smartsheet, Excel, or PO platforms.\nComfortable introducing and maintaining operational systems; own related administrative setup and process documentation.\nHighly organized and detail-oriented; maintains oversight of in-progress approvals, compliance status, and contract terms\nDemonstrated ability to identify and implement process improvements that enhance efficiency, accuracy, and control.\nCommunication and Collaboration\nProven ability to build trust and credibility with cross-functional partners\n-able to coordinate with Finance, Operations Support, Procurement, Accounting, and others.\nStrong stakeholder management and influencing skills\nClear communicator who can bridge strategic intent and day-to-day execution.\nProactive in surfacing roadblocks, establishing solutions, raising relevant questions, and driving decisions forward.\nOrganizational Skills\nExcellent organizational skills with the ability to work independently, self-motivate, and manage tasks across teams, ensuring deadlines are met and processes are completed efficiently.\nStrong attention to detail, ensuring that financial and operational processes are accurate and compliant.\n\nAbout us: Our story\nCollinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.\nThe group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.\nWe have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.\nWe have been bringing innovation to the market since inception - from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.\nKey clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.\nOur mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.\nNever short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.\nEqual Opportunities: Our commitment to inclusion\nCollinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.\nWe are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.\nIf you need any extra support throughout the interview process, then please email us at \nReward & Benefits: What's in it for me?\nYou can look forward to a competitive salary and benefit plan including but not limited to:\n100% employer paid medical, dental, life & LTD insurance for employees\n\n100% match to your 401k deferrals (limited) with 100% vesting at 6 months\n\nSupplemental Insurance including STD, additional Life\n\nPriority Pass Membership\n\nGlobal Mentoring Program\n\nWellness Programs\n\nLifestyle Benefits","description_format":"text","description_chars":8665,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs","Property & Casualty Insurance","Business Travel"],"lifecycle":[{"event":"open","at":"2026-09-22T04:47:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.528,"p_room":0.28,"age_days":158,"expected_fill_days":67,"reasons":["conf:32","velocity","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/collinson-manager-operation-administration-strategy","json_url":"https://alion.io/job/collinson-manager-operation-administration-strategy.json","meta":{"generated_at":"2026-10-18T06:28:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9535,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1593},"rest":"https://alion.io/mcp/rest/get_company?id=1593"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcollinson-manager-operation-administration-strategy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcollinson-manager-operation-administration-strategy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcollinson-manager-operation-administration-strategy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/collinson-manager-operation-administration-strategy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcollinson-manager-operation-administration-strategy"}]}