{"id":1481444,"url":"https://alion.io/job/colonial-parking-facility-specialist","title":"Facility Specialist","company":{"id":1932914,"name":"Colonial Parking","domain":"ecolonial.com","url":"https://alion.io/company/ecolonial","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2645},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T13:01:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-11-14T02:45:57Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":50},"description":"FACILITY SPECIALIST\nLocation: Washington, DC Metro Area / Assigned parking locations\nEmployment Status: Full-time or part-time, based on assignment\nDepartment: Operations\nReports To: Operations Manager\nFLSA Status: Non-Exempt\nSchedule: Varies based on location and operational needs\nAbout Colonial Parking, Inc.\nColonial Parking, Inc. is a local, family-owned leading parking and mobility services provider serving the Washington, D.C., Maryland, and Virginia region. With more than 300 parking facilities under management, we have built our reputation by delivering dependable service, operational excellence, and innovative parking solutions.\nOur success is driven by employees who take pride in their work, collaborate across departments, and look for better ways to serve our customers and communities. At Colonial Parking, team members have the opportunity to contribute to a well-established organization while developing their skills in a supportive, professional environment.\nWe are looking for motivated individuals who value teamwork, accountability, and continuous improvement. Join us and become part of a company where your contributions are recognized and your work makes a meaningful impact.\nPosition Summary\nThe Facility Specialist supports the daily operation of staffed and unstaffed, automated and manual parking facilities, helping to deliver Colonial Parking’s customer service standards and maintain efficient vehicle traffic flow. Working under the direction of Operations management, this position assists with parking transactions, vehicle handling, shift records, site presentation, and frontline staffing coverage to support safe and consistent facility operations.\nEssential Duties and Responsibilities\nParking Facility Operations & Vehicle Handling\nAssist with day-to-day operations of staffed or unstaffed, automated or manual parking locations as directed by the Operations Manager.\nIssue parking tickets and accurately record required information for each transaction.\nPark and retrieve customer vehicles safely and in a timely manner.\nHelp maintain an orderly flow of vehicles entering and exiting assigned parking facilities.\nReport to work on time and be prepared to perform assigned duties.\nCash Handling, Transactions & Shift Reporting\nAt the start of each shift, verify the cash bank provided for making change and confirm that required supplies are available.\nCollect cash, credit card, or validated parking payments and secure all cash in accordance with company standard operating procedures.\nProcess exception transactions, including lost tickets and grace-period tickets, according to company policy and complete required forms.\nProvide correct change for cash transactions and issue receipts for fee transactions.\nComplete accurate daily shift documentation, including transactions by parking rate, vehicle entries and exits, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.\nCustomer Service & Facility Presentation\nProvide customer service consistent with company standards, including the required uniform appearance, company greeting, answering questions, addressing customer concerns, and thanking customers as they leave.\nMaintain a clean and orderly cashier booth and work area, free of trash, debris, and unauthorized posters or decorations.\nMaintain a friendly, courteous, and professional demeanor when interacting with customers and coworkers.\nCompany Procedures & Operational Support\nFollow instructions from Operations management regarding the daily operation of assigned facilities.\nReview, understand, and acknowledge company policies and procedures applicable to assigned duties when requested.\nAdditional Responsibilities\nPerform minor cleaning or maintenance duties in accordance with company maintenance checklists when requested by management.\nProvide coverage for frontline associates during absences as assigned.\nPerform other duties as assigned by the Operations Manager.\nMinimum Qualifications\nHigh school diploma required.\nAbility to read and comprehend verbal instructions and written correspondence.\nAbility to communicate effectively, verbally and in writing.\nPossession and maintenance of a valid driver’s license.\nAbility to safely operate vehicles with manual or automatic transmissions.\nAbility to maintain a professional and friendly demeanor with employees and parking customers.\nAbility to resolve customer concerns professionally and courteously.\nPreferred Qualifications\nOne to two years of service industry experience preferred, but not required.\nPerformance Standards\nThis position receives an annual performance review from the direct supervisor to discuss actual performance compared with company expectations and agreed-upon job-related goals for the upcoming year.\nWhat's in It for You? Benefits and Perks\nColonial Parking, Inc. offers a competitive benefits package designed to support the health, financial well-being, professional development, and work-life balance of our employees. Eligibility for specific benefits depends on full-time or part-time employment status and the terms of the applicable benefit plans.\nAffordable medical and dental coverage\nEmployer-paid short-term disability insurance\nEmployer-paid group life and accidental death and dismemberment insurance\nVacation and sick leave\nEight paid holidays\n401(k) eligibility after six months, with an employer contribution\nEducation reimbursement\nEmployee recognition programs\nComplimentary parking at your assigned work location\nDailyPay access, allowing eligible employees greater flexibility in accessing earned wages\nPhysical Demands and Working Conditions\nThe physical demands and working conditions described below are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform essential job functions.\nPhysical Demands\nStand, walk, and sit for varying periods during assigned shifts.\nUse hands and fingers to operate parking equipment, tickets, cash-handling devices, and vehicle controls; reach with hands and arms.\nTalk and hear to communicate with customers, coworkers, and management.\nMove through parking areas and safely operate customer vehicles when performing assigned duties.\nWork Environment\nWork is performed at assigned parking facilities, including parking garages, lots, cashier booths, and outdoor areas. The employee may be exposed to prevailing weather conditions, vehicle fumes and airborne particles, and noise levels ranging from minimal to moderate.\nInternal Contacts\nRegular contact with location management, corporate office employees, peers, and field employees.\nExternal Contacts\nRegular contact with customers, vendors, and property management or client representatives.\nCompensation\nActual compensation will be determined based on the assigned location, relevant experience, and other job-related qualifications.\nEqual Employment Opportunity\nColonial Parking, Inc. is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. 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