{"id":4299172,"url":"https://alion.io/job/colonial-parking-senior-operations-manager","title":"Senior Operations Manager","company":{"id":1932914,"name":"Colonial Parking","domain":"ecolonial.com","url":"https://alion.io/company/ecolonial","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-14T02:45:57Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T02:45:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"SENIOR OPERATIONS MANAGER\nLocation: Washington, DC Metro Area / Assigned portfolio of parking facilities\nDepartment: Operations\nReports To: VP or GM\nFLSA Status: Exempt\nWork Arrangement: On-site / Across assigned facilities\nSchedule: Based on operational needs; nights and weekends as necessary\nAbout Colonial Parking, Inc.\nColonial Parking, Inc. is a local, family-owned leading parking and mobility services provider serving the Washington, D.C., Maryland, and Virginia region. With more than 300 parking facilities under management, we have built our reputation by delivering dependable service, operational excellence, and innovative parking solutions.\nOur success is driven by employees who take pride in their work, collaborate across departments, and look for better ways to serve our customers and communities. At Colonial Parking, team members have the opportunity to contribute to a well-established organization while developing their skills in a supportive, professional environment.\nWe are looking for motivated individuals who value teamwork, accountability, and continuous improvement. Join us and become part of a company where your contributions are recognized and your work makes a meaningful impact.\nPosition Summary\nThe Senior Operations Manager is responsible for the daily management of large, complex parking operations encompassing multiple garages and/or surface lots, either on a single property or across a portfolio of locations. This position delivers on company, client, and customer expectations by ensuring that assigned facilities operate in accordance with Colonial Parking policies and established standards. The Senior Operations Manager provides leadership, drives positive change, and supports organizational learning and development objectives.\nEssential Duties and Responsibilities\nPortfolio Operations & Leadership\nDirectly supervise and lead a team of managers responsible for the operations of an assigned portfolio of parking facilities.\nOversee daily operations and ensure each assigned location is appropriately staffed and operated in accordance with company policy.\nEnsure compliance with company standards for revenue control, equipment maintenance, accurate signage, and internal audit performance.\nConduct and document audits of revenue control procedures, staffing requirements, and customer service standards.\nEstablish annual and periodic performance and development goals for portfolio team members and evaluate results against established metrics.\nFinancial Performance & Revenue Control\nCollaborate with senior management and clients to maximize transient and contract parking revenue opportunities.\nEnsure facility revenue controls, processes, and procedures are documented, implemented, and consistently followed.\nMonitor facility performance against approved budgets and proactively manage client expectations.\nDevelop and implement plans to increase revenue, improve operational efficiency, and achieve project performance goals.\nClient Relationships & Business Development\nMaintain awareness of market trends relevant to the assigned portfolio.\nContinuously strengthen Colonial Parking’s professional relationships with clients.\nAttend meetings with property clients and address special requests as needed.\nPolicies & Additional Responsibilities\nReview, understand, and acknowledge applicable company policies and procedures in writing when requested.\nWork nights and weekends as necessary to fulfill operational responsibilities.\nPerform other special projects as directed by the Vice President and General Manager.\nMinimum Qualifications\nBachelor’s degree in business or a related field, or equivalent related experience.\nAt least four years of operations and leadership experience in the parking or a related industry, including revenue control and reporting.\nProficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.\nExcellent verbal communication, formal presentation, written communication, and comprehension skills.\nValid driver’s license.\nPreferred Qualifications\nSupervisory experience in the parking industry within a privately operated organization.\nAbility to identify new business opportunities for company consideration.\nExperience scheduling shifts to meet daily operational needs.\nPerformance Standards\nThis position receives an annual performance review from the direct supervisor to evaluate performance against company expectations and establish job-related performance goals for the upcoming year.\nWhat's in It for You? Benefits and Perks\nColonial Parking, Inc. offers a competitive benefits package designed to support the health, financial well-being, professional development, and work-life balance of our employees. Eligibility for specific benefits is based on employment status and the terms of applicable benefit plans.\nAffordable medical and dental coverage\nEmployer-paid short-term disability insurance\nEmployer-paid group life and accidental death and dismemberment insurance\nVacation and sick leave\nEight paid holidays\n401(k) eligibility after six months, with an employer contribution\nEducation reimbursement\nEmployee recognition programs\nComplimentary parking at your assigned work location\nDailyPay access, allowing eligible employees greater flexibility in accessing earned wages\nPhysical Demands and Working Conditions\nThe physical demands and work environment described below are representative of those required to perform the essential functions of this position, with or without reasonable accommodation.\nPhysical Demands\nStand, walk, and sit for varying periods; use hands and fingers, handle tools or controls, and reach with hands and arms.\nSpeak and hear to communicate with employees, clients, and customers.\nWork Environment\nWork is performed in parking facilities and related operational settings, which may be indoors or outdoors. Employees may encounter prevailing weather conditions, with noise levels ranging from minimal to moderate.\nInternal Contacts\nRegular interaction with the Vice President and General Manager of Operations, management team members, line managers, professional employees, and hourly staff.\nExternal Contacts\nRegular interaction with company clients, corporate contract parking contacts, customers, vendors, and contractors.\nCompensation\nActual compensation depends on location, experience, qualifications, and other job-related factors.\nEqual Employment Opportunity\nColonial Parking, Inc. is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. Qualified individuals with disabilities may request reasonable accommodations during the application or interview process.","description_format":"text","description_chars":6733,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport Infrastructure","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-14T02:45:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":48,"reasons":["conf:0","win:early"],"computed_at":"2026-11-14T03:13:54Z"},"pay":null,"html_url":"https://alion.io/job/colonial-parking-senior-operations-manager","json_url":"https://alion.io/job/colonial-parking-senior-operations-manager.json","meta":{"generated_at":"2026-11-14T03:13:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4728,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1932914},"rest":"https://alion.io/mcp/rest/get_company?id=1932914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcolonial-parking-senior-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcolonial-parking-senior-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcolonial-parking-senior-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/colonial-parking-senior-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcolonial-parking-senior-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4299172}},{"tool":"search_jobs","arguments":{"company":"ecolonial.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4299172},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}