{"id":485457,"url":"https://alion.io/job/columbia-sportswear-manager-software-engineering","title":"Manager - Software Engineering (Digital Commerce) - Salesforce","company":{"id":288819,"name":"Columbia Sportswear","domain":"columbia.com","url":"https://alion.io/company/columbia-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":51,"ghost_share":0,"stale_share":0.863,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":65},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-07-29T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-25T17:43:35Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":89},"description":"Columbia Sportswear Company connects active people with their passions and is a global multi-brand leader in outdoor, active, and lifestyle products, including apparel, footwear, accessories, and equipment. Founded in 1938 in Portland, Oregon, the company's brands are sold in 122 countries. Alongside its flagship Columbia brand, the company owns Mountain Hardwear, SOREL, and prAna - together spanning hiking, trail running, snow sports, fishing, hunting, mountaineering, yoga, climbing, and everyday outdoor lifestyle apparel and footwear. With a strong global presence across wholesale, direct-to-consumer, and e-commerce channels, Columbia Sportswear Company India Sourcing Pvt Ltd plays a key role in supporting the organization's sourcing and supply chain operations worldwide.\nABOUT THE POSITION\nAlthough we're an apparel and footwear-focused company, technology is central to everything we do. Columbia Sportswear’s Digital Technology (CDT) group enables an IT infrastructure and applications across four global brands, a global supply chain, and 500+ geographically dispersed stores. These teams support in-store, mobile, and data platforms to enhance customer interface and service in an ever-evolving industry.\nThe Delivery Manager/Software Manager, Digital Commerce leads teams responsible for the design, development, testing, deployment, monitoring, and support of Enterprise Ecommerce and Customer service solutions. Ensures quality, security, privacy, reliability, availability, maintainability, performance, and integrations of solutions throughout. Oversees delivery across Salesforce Commerce Cloud (SFCC), Salesforce Order Management System (OMS), and Salesforce Service Cloud platforms. Advances the teams' technical foundation to deliver modern, simple, and secure solutions while developing engineering talent and driving continuous improvement. Scope of delivery and sphere of influence spans multiple squads and cross-functional teams supporting digital commerce operations.\nHOW YOU’LL MAKE A DIFFERENCE\nResponsible for managing teams delivering the design, development, testing, deployment, maintenance, monitoring, and support of digital commerce platforms and applications. \nEnsures thoughtful application design, technical quality, and alignment with business objectives. \nBuilds subject matter expertise across ecommerce, order management, and customer service platforms. \nOversees and coordinates delivery across multiple teams. Partners with Product Owners, Solution Architects, and business stakeholders to establish priorities, refine backlogs, and ensure work is appropriately scoped and sequenced. \nIdentifies dependencies, manages risks, and ensures alignment between technical delivery and business roadmaps. \nBalances new capabilities, operational support, technical debt, modernization, and platform stability. \nLeads agile delivery practices, including planning, backlog refinement, reviews, and retrospectives. Establishes delivery expectations, monitors team capacity and performance, and drives accountability for commitments. \nActively seeks opportunities to improve team effectiveness, predictability, and collaboration. \nPartners with Solution Architects and technical leads to understand, define, and adopt enterprise architecture patterns and technology goals. \nProvides oversight of solutions across Salesforce Commerce Cloud, Salesforce OMS, and Service Cloud. \nEnsures integration patterns and technical decisions support scalable, reliable, and cost-effective business operations. \nManages, mentors, and develops software engineers and technical team members. Provides coaching, performance feedback, career development, and support for individual growth. \nBuilds team capabilities through hiring, resource planning, knowledge sharing, and opportunities for technical development. \nEstablishes and manages quality standards across teams. Leverages automation where possible. Ensures application performance, uptime, and scale. Oversees testing, code quality, security, and release management practices. Drives resolution of complex defects, integration issues, and technical bottlenecks. \nImproves software development lifecycle processes and ensures operational documentation and support playbooks are maintained.\nOversees the health, availability, and performance of production commerce platforms. Coordinates incident response, root cause analysis, and corrective actions. \nEnsures proactive monitoring and alerting mechanisms are in place to identify issues before they impact consumers, customer service operations, and business stakeholders. \nCollaborates with cross-functional teams to support end-to-end commerce workflows, including product and pricing integrations, cart and checkout, order orchestration, fulfillment, returns, refunds, and customer service processes. Ensures reliable integration and data flow between commerce platforms and downstream enterprise systems.\nEmploys DevOps practices to advance the technical foundation of solutions. \nDrives improvements in CI/CD, deployment automation, operational readiness, and platform reliability. \nStays current on ecommerce technology trends and Salesforce platform capabilities. Ensures solutions remain modern, simple, and secure.\nYOU HAVE\nBachelor’s degree, applicable certification or equivalent experience.\nTypically requires 8-12 years of professional experience, including experience leading software engineering or technical delivery teams.\nStrong experience with enterprise ecommerce platforms, preferably Salesforce Commerce Cloud (SFCC).\nStrong understanding of order management systems (OMS), including order orchestration, fulfillment, inventory, returns, refunds, and order lifecycle management.\nExperience with Salesforce Order Management or comparable enterprise OMS platforms.\nFamiliarity with Salesforce Service Cloud and customer service integrations preferred.\nExperience managing engineering teams responsible for enterprise applications and integrations.\nStrong understanding of ecommerce architecture, including storefront, checkout, payment, order management, and fulfillment workflows.\nExperience delivering complex, cross-functional technology initiatives involving multiple platforms and business stakeholders.\nExperience managing agile software development teams, including sprint planning, capacity management, backlog prioritization, and delivery forecasting.\nExperience in design and development of enterprise CI/CD processes and DevOps practices.\nWorking knowledge of APIs, middleware, event-driven integrations, and enterprise system architecture.\nExperience with production support, incident management, root cause analysis, and operational monitoring.\nExperience establishing engineering quality standards, automated testing practices, and release management processes.\nStrong understanding of SDLC and change management.\nExperience managing technical resources, including hiring, performance management, coaching, and career development.\nExcellent project and time management skills.\nAbility to work and collaborate with cross-functional teams and manage partner expectations.\nAbility to influence without direct authority.\nExcellent communication skills, both written and oral.\nAbility to evaluate processes and drive continuous improvement.\nAbility to foster new ideas and concepts and make decisions surrounding complex issues.\nStrong understanding of retail and ecommerce business processes.\nExperience with Salesforce ecosystem technologies and enterprise integrations preferred.\nExperience working with distributed or offshore engineering teams preferred.\nThis job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the 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