prAna Burlingame Sales Associate
Overview of the Position
The Sales Associate plays a vital role in our retail team, assistingstore leadership in creating exceptional brand and guest experiences, driving store sales, and fostering a welcoming environment. They follow prAna'smarketing and promotional strategies to increase sales and grow our customer base while maintaininghigh store standards. Strong communicationwith management and teammates is key to success in this role.
Essential Functions and Responsibilities
Provide helpful, knowledgeable, and friendly service in person, over the phone, or through digital channels, following prAna’sservice standards.
Greet guests warmly and create an engaging, educational shopping experience.
Assistguests in finding merchandise and make thoughtful product recommendations to enhance their experience and maximize store sales.
Handle special orders, exchanges, returns, and in-store purchases from prAna.com.
Accurately and efficiently process sales transactions using the prAnaPOS system.
Develop expertisein the prAnaproduct line through training and enthusiastically educate customers about our apparel and accessories.
Support inventory cycle counts, order processing, and stockroom organization.
Help maintaina clean and organized store by assistingwith regular tasks such as cleaning windows, sweeping floors, and dusting surfaces.
Follow inventory control and loss prevention procedures.
Contribute to merchandising, floor resets, and visual directives to enhance the customerexperience.
Always adhere to all safety and security protocols.
Share ideas and input for store and region-specific events that amplify prAna’svoice in the outdoor world.
Education, Experienceand TimeRequirements
Retail sales or customer service experience in specialty retail, activewear, or outdoor apparel is a plus.
Passion for outdoor activities, especially those that reflect the prAnabrand’s focus on an active California lifestyle-such as hiking, climbing and yoga-while embracing all forms of outdoor adventure.
High school diploma or equivalent required.
Mustbe at least 18 years old.
Flexible availability to adapt to changing business needs and schedules.
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodationmay be made to enable qualified individuals with disabilitiestoperform essential job functions.
Occasionally requires the ability to remain stationary.
Constantly requires abilityto move about the store, communicate with others (customers / co-workers) to exchange information.
Frequentlyrequires abilitytolift/move items weighing up to 40lbs.
Detailed physical requirements document on file.
What’s In It ForYou
Life/Work Balance - We prioritize flexibility in work schedules because we believe that balance is essential.
Generous product discounts on prAnaand Columbia Sportswear family of brands: Columbia, Mountain Hardwear, and SOREL.
Store credit to purchaseproductevery 6 months.
Eligibility to participatein the prAnaRetail Quarterly Bonus Plan.
Opportunities for growth and development within prAna’sretail team.
Employee Conduct
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers,and vendors.
This job description outlines the general scope and function of the position but may change based on business needs.
Our Commitment to Inclusion
At prAna, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth. lactationand related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity. military and veteran status, and any other characteristicprotected by applicable law. prAnabelieves that diversity and inclusion among our teammates is critical to our success as a global company, and we seekto recruit, develop,and retainthe most talented people from a diverse candidate pool. All employment is based onqualifications, merit, and business need.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Hiring Range: $18.00 - $19.00*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience ,and internal equityAt Columbia Sportswear Company, we’re proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers EAP + which is free and confidential 24/7/365 counseling services. There are commuter benefits such as transit and parking reimbursement programs. We have wellness benefits and employee discounts available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.