{"id":3790292,"url":"https://alion.io/job/comcast-buyer-cloud-billing-lead","title":"Buyer Cloud Billing Lead","company":{"id":9377,"name":"Comcast","domain":"comcast.com","url":"https://alion.io/company/comcast-corporation","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":40,"ghost_share":0,"stale_share":0.15,"repost_share":0.1,"time_to_fill_p50_days":18,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85761,"max":128642,"currency":"USD","period":"year","gross":null,"usd_annual":128642},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T05:12:47Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.Job Summary\nThis job leads the refinement of the company's billing systems, ensuring accuracy and spearheading operational changes with expert knowledge. It is strategic in solving problems and enhancing processes, aligning billing with business goals and market standards. The role is vital for maintaining exceptional customer billing accuracy and operational performance.Job Description\nResponsibilities:\nDirecting billing project initiatives, providing strategic planning and support for sophisticated billing solutions\nLeading comprehensive analyses and quality assurance for system upgrades, ensuring flawless customer service experiences\nChampioning billing operations change management, from conceptualization to execution, with minimal oversight\nOffering advanced end-user support, resolving complex billing system issues to uphold exceptional service quality\nInvestigating and engineering solutions for intricate billing and operations program challenges, improving system efficiency\nExecuting critical billing change requests within stringent timelines, circumventing financial risks and customer inconvenience\nCollaborating with cross-functional teams to synchronize changes and troubleshoot, ensuring consistent customer service delivery\nMentoring junior team members and leading by example, sharing deep expertise to elevate team knowledge and performance\nEvaluating billing processes against industry benchmarks, recommending strategic enhancements based on data-driven insights\nSynthesizing billing data analysis to guide strategic decision-making and influence the direction of billing strategies\nConsistent exercise of independent judgment and discretion in matters of significance.\nRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.\nOther duties and responsibilities as assigned.\nEmployees at all levels are expected to:Understand our Operating Principles; make them the guidelines for how you do your job.\nOwn the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.\nKnow your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.\nWin as a team make big things happen by working together and being open to new ideas.\nBe an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.\nDrive results and growth.\nSupport a culture of inclusion in how you work and lead.\nDo what's right for each other, our customers, investors and our communities.\nDisclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.\nSkills\nBilling Management, Contact Analysis, Customer Outreach, Problem SolvingCompensation\nNew York Pay Range: $85,761.83 - $128,642.74Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.\nEducation\nBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)\nRelevant Work Experience\n7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.","description_format":"text","description_chars":5518,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Telecommunications","Broadband","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-11-05T06:21:42Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":128642,"is_top_pay":false},"html_url":"https://alion.io/job/comcast-buyer-cloud-billing-lead","json_url":"https://alion.io/job/comcast-buyer-cloud-billing-lead.json","meta":{"generated_at":"2026-11-06T08:48:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15798,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9377},"rest":"https://alion.io/mcp/rest/get_company?id=9377"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomcast-buyer-cloud-billing-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomcast-buyer-cloud-billing-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomcast-buyer-cloud-billing-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/comcast-buyer-cloud-billing-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomcast-buyer-cloud-billing-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3790292}},{"tool":"search_jobs","arguments":{"company":"comcast.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3790292},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}