{"id":4144636,"url":"https://alion.io/job/comcast-principal-analyst-prof-5-operational-process-analytics-agentic-ai-strategy","title":"Principal Analyst (Prof 5), Operational Process Analytics & Agentic AI Strategy","company":{"id":9377,"name":"Comcast","domain":"comcast.com","url":"https://alion.io/company/comcast-corporation","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":41,"ghost_share":0,"stale_share":0.171,"repost_share":0.024,"time_to_fill_p50_days":18,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":134677,"max":202016,"currency":"USD","period":"year","gross":null,"usd_annual":202016},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-11-12T06:35:49Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T06:35:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.Job Summary\nJob Description SummaryWe are seeking an individual contributor, Operational Process Analytics & Agentic AI Strategy to lead the identification, prioritization, and strategic development of AI-driven operational transformation opportunities across the organization.\nThis role will serve as a bridge between business operations, analytics, automation, and AI execution teams. The ideal candidate combines deep operational process expertise with advanced understanding of Agentic AI capabilities and limitations from a business and transformation lens.\nThis leader will partner directly with senior stakeholders to evaluate operational pain points, identify high-value AI and automation opportunities, develop business cases, align priorities across organizations, and shape multi-quarter transformation roadmaps. Once initiatives are approved, this role will transition programs into execution teams while remaining accountable for strategic alignment, adoption readiness, and measurable business outcomes.\nOver time, this role will expand to lead AI enablement and change management efforts to ensure sustainable adoption of AI-driven workflows and decision-making across the enterprise.\nJob Description\nKey Responsibilities\nAI Opportunity Identification & Process Transformation\nAnalyze operational workflows, support models, and business processes to identify opportunities for Agentic AI, automation, and process optimization.\nEvaluate operational inefficiencies, manual dependencies, decision bottlenecks, and scalability challenges.\nTranslate business problems into AI-enabled operational strategies and practical implementation opportunities.\nAssess where AI should be applied versus where traditional automation or process redesign is more appropriate.\nStrategic Roadmap & Business Case Development\nBuild and maintain prioritized AI transformation roadmaps aligned to organizational goals and operational priorities.\nDevelop business cases including ROI analysis, operational impact, risk assessment, adoption considerations, and resource requirements.\nPartner with business leaders to balance strategic value, feasibility, implementation complexity, and organizational readiness.\nInfluence prioritization decisions across multiple stakeholder groups and competing business demands.\nAgentic AI Advisory & Governance\nAct as a strategic advisor to leadership on Agentic AI capabilities, risks, operating models, and implementation considerations.\nGuide leadership teams toward rational, measurable, and business-aligned AI decisions rather than trend-driven adoption.\nEvaluate AI use cases through the lens of architecture, scalability, governance, operational risk, compliance, and workforce impact.\nAct as an SME and business architect to work with Engineering and Enterprise Architecture teams to design architectural frameworks and standards.\nHelp establish frameworks and standards for responsible AI adoption within operational functions.\nCross-Functional Leadership\nPartner closely with Operational Analytics, Automation & AI Development, Business Performance Analytics, Application Support, and business operations teams.\nCollaborate with technical execution teams to transition approved initiatives into delivery roadmaps with clear business objectives and success metrics.\nFacilitate alignment across business, technical, and operational stakeholders, including managing challenge and resistance constructively.\nChange Management & AI Enablement\nDevelop AI enablement strategies that improve organizational understanding, readiness, and adoption of AI-powered workflows.\nPartner with leadership to drive operational change management initiatives tied to AI transformation programs.\nCreate communication frameworks, stakeholder engagement strategies, and adoption measurement approaches.\nHelp establish long-term AI literacy and operational AI maturity across the organization.\nQualifications\nRequired Experience\n8+ years of experience in operational analytics, business transformation, process optimization, management consulting, technical consulting, AI strategy, or related fields.\nDemonstrated experience identifying and driving large-scale operational improvement initiatives.\nStrong understanding of Agentic AI concepts, AI workflow orchestration, intelligent automation, and emerging AI operating models.\nExperience building business cases and influencing prioritization decisions at leadership levels.\nProven ability to work cross-functionally across business, analytics, operations, and technical teams.\nStrong executive communication, facilitation, and stakeholder management skills.\nComfortable operating in environments with ambiguity, evolving priorities, and constructive challenge.\nPreferred Experience\nExperience in operational AI transformation, automation strategy, or enterprise AI programs.\nFamiliarity with support operations, workflow systems, CRM platforms, or enterprise operational ecosystems.\nExperience leading organizational change management or transformation adoption initiatives.\nExposure to AI governance, risk evaluation, and responsible AI frameworks.\nExperience working with global operational teams and enterprise-scale transformation programs.\nLeadership Characteristics\nStrategic and pragmatic thinker who balances innovation with operational reality.\nStrong influencing skills without relying on direct authority.\nAble to challenge assumptions and guide leadership discussions with credibility and data-driven reasoning.\nHighly collaborative with the ability to translate between technical and business audiences.\nComfortable making recommendations in rapidly evolving AI environments.\nFocused on measurable business outcomes, adoption, and scalability rather than experimentation alone.\nSuccess Metrics\nIdentification and prioritization of high-value AI transformation opportunities.\nBusiness impact delivered through AI-enabled operational improvements.\nAdoption and effectiveness of AI-enabled workflows.\nExecutive alignment and roadmap clarity across operational AI initiatives.\nReduction in operational inefficiencies and manual process dependencies.\nIncreased organizational AI readiness and enablement maturity.\nEmployees at all levels are expected to:\nUnderstand our Operating Principles; make them the guidelines for how you do your job.\nOwn the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.\nKnow your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.\nWin as a team - make big things happen by working together and being open to new ideas.\nBe an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.\nDrive results and growth.\nSupport a culture of inclusion in how you work and lead.\nDo what's right for each other, our customers, investors and our communities.\nDisclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.\nSkills\nAI Agents, Artificial Intelligence (AI), Business Process Transformation, Collaboration, Conversational AICompensation\nNew York Pay Range: $134,677.61 - $202,016.41Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.\nEducation\nBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)\nRelevant Work Experience\n10 Years +Comcast is an equal opportunity workplace. 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