{"id":2459554,"url":"https://alion.io/job/comfone-international-roaming-coordinator","title":"International Roaming Coordinator","company":{"id":4424862,"name":"Comfone","domain":"comfone.com","url":"https://alion.io/company/comfone","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Refline","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":84000,"period":"year","method":null,"sample_n":11631},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T07:28:35Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T05:30:05Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Working for Comfone provides you with the opportunity to broaden your horizons through gaining experience in a global market, surrounding yourself in an international work environment and furthering your experience in a contemporary workplace.\nWith over 22 years of experience in the telecom industry providing mobile roaming services, Comfone has achieved significant success. Through organic, steady growth, Comfone continues to expand the global customer base year after year. To learn more about the company, please check the website www.comfone.com\nInternational Roaming Coordinator 80 - 100%\nTo start work immediately or at a later date by agreement.\nConnecting people. Connecting possibilities.\nWe live in a connected world. From staying in touch with loved ones across borders to powering connected healthcare and critical devices, reliable connectivity matters more than ever.\nThat’s where we come in.\nComfone is a Swiss technology company and a pioneer in global international roaming. For more than 29 years, we’ve been helping billions of people and devices stay connected wherever they are - and helping shape the technology and standards behind it.\nBased in Bern, with regional offices across Europe, Latin America, North America and Asia Pacific, we’re truly global by nature.\nOur team brings together 40+ nationalities and 32+ languages, creating a diverse, international environment where different perspectives make us stronger.\nTechnology keeps evolving. So do we.\nWant to be part of what’s next?\nDiscover more about Comfone at comfone.com\nYour Experience\nIn this role, you will play a key part in connecting our customers and partners to the Comfone Roaming Hub and ensuring smooth and successful roaming operations across the Asia region.\n What you’ll do\n Coordinate the onboarding of new Key2roam Hub members and customers across Asia.\nManage and track the implementation of roaming connections and value-added services.\nCoordinate the resolution of TAP transfer, IOT charging and customer issues with internal teams and customers.\nSupport commercial negotiations, including IOT discounts, contract amendments and additional services.\nSupport the launch of new roaming products and services.\nManage existing roaming agreements and maintain strong customer relationships.\nTake ownership of issues and drive them to successful resolution.\nYour profile\nPrevious experience in mobile roaming is essential.\nUniversity degree or equivalent international/business experience.\nStrong communication, negotiation and customer management skills.\nProactive, resilient and solution-oriented, with a structured and accurate way of working.\nFluent in English; Mandarin or other languages are a plus.\nStrong organisational and time-management skills.\nCollaborative team player with a hands-on mindset.\nWillingness to travel to Bern at least once a year and for international customer visits as required.\nThai nationality or valid work permit for Thailand.\nWe offer\nWhy Comfone?\nThink global.\nWork with colleagues and clients from across the world, with English as our common language.\nGrow with us.\nTake ownership, tackle new challenges and get support for your professional development and further education.\nWork your way.\nFlexible hours, partial remote work and a modern office in Bangkok with everything you need to do your best work.\nMeet the world.\nOur annual ConneXion brings colleagues and clients together from around the globe.\nEnjoy the ride.\nSummer events, Christmas parties, team events, Apéros, theme nights and, of course, Raclette evenings.\nGet rewarded.\nCompetitive salary, SBB Half-Fare Travelcard, mobile subscription and handset contribution, plus special restaurant offers near our HQ.\nReady for your next challenge?\nThink this could be your next move? We’d love to hear from you.\nApply online and send us your CV, a short cover letter, and any relevant references or certificates. Tell us what motivates you, what you bring to the role and why Comfone feels like the right next step for you.\nWe’re looking forward to getting to know you!\nComfone - Branch Office Bangkok\nPieter van den Broek,\n\nwww.comfone.com","description_format":"text","description_chars":4150,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Switzerland","iso":"CH","kind":"country"},{"name":"Thailand","iso":"TH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","IoT Platforms & Solutions","Network Interconnect"],"lifecycle":[{"event":"open","at":"2026-10-13T17:01:36Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.488,"p_room":0.35,"age_days":43,"expected_fill_days":21,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/comfone-international-roaming-coordinator","json_url":"https://alion.io/job/comfone-international-roaming-coordinator.json","meta":{"generated_at":"2026-10-14T10:08:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11667,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4424862},"rest":"https://alion.io/mcp/rest/get_company?id=4424862"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomfone-international-roaming-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomfone-international-roaming-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomfone-international-roaming-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/comfone-international-roaming-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomfone-international-roaming-coordinator"}]}