{"id":712909,"url":"https://alion.io/job/commandlink-staff-software-engineer-platform-engineering","title":"Staff Software Engineer, Platform Engineering","company":{"id":673525,"name":"CommandLink","domain":"commandlink.com","url":"https://alion.io/company/commandlink","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-03T05:54:40Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chile"],"countries":["CL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"BGP","optional":false},{"name":"CI/CD","optional":false},{"name":"DNS","optional":false},{"name":"Go","optional":false},{"name":"IAM","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"Memgraph","optional":false},{"name":"OpenSearch","optional":false},{"name":"PHP","optional":false},{"name":"Platform Engineering","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Flink","optional":true},{"name":"gRPC","optional":true},{"name":"MPLS","optional":true},{"name":"osquery","optional":true},{"name":"Python","optional":true},{"name":"Spark","optional":true}],"status":"live","first_seen_at":"2026-06-09T18:29:59Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-11-04T01:24:18Z","board_verified":true,"closed_at":null,"days_open":147,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":146},"description":"About Command|Link\nCommand|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.\nLearn more about us here!\nThis is a 100% remote position\nAbout your new role:\nThis is a senior technical ownership role across Command|Link's platform engineering function. This is a high-leverage, high-autonomy role. You will drive architectural decisions, own complex delivery end-to-end, and set the engineering bar for the broader team.\nYou'll be central to our platform's next chapter: decomposing a mature PHP monolith into well-bounded Go microservices, developing our observability and data infrastructure, and scaling the distributed systems that underpin our global SaaS product. Our platform sits at the intersection of software and network infrastructure, integrating deeply with third-party APIs, telemetry pipelines, and real-world network systems. Engineers who thrive here tend to have strong instincts at both layers.\nKey Responsibilities:\nLead the decomposition of our PHP monolith into well-scoped discoverable Go microservices, making principled decisions about service boundaries, data contracts, and migration sequencing.\nDesign, develop, and maintain scalable Go services, API gateways with auth and authorisation boundaries.\nLead technical design and architecture discussions, balancing speed with long-term maintainability.\nArchitect and evolve our distributed data infrastructure: event-driven pipelines (Kafka), durable workflow execution (Temporal), search and analytics (OpenSearch), and graph-based data modelling (Memgraph).\nIntegrate with third-party APIs, telemetry systems, and network infrastructure, including SD-WAN controllers, VoIP platforms, and network device telemetry, to extend platform capabilities.\nSupport Terraform-managed cloud infrastructure; enforce standards for reproducibility, security posture, and cost-aware architecture.\nSupport SLAs SLOs, and CI/CD quality gates.\nWrite clean, testable, well-documented Go and hold the team to the same standard through rigorous code reviews.\nIdentify and resolve performance bottlenecks, reliability issues, and scalability gaps before they become customer problems.\nMentor junior and mid-level engineers, sharing best practices in software design, distributed systems, and network-aware system thinking.\nParticipate in on-call rotations and contribute to a culture of operational excellence.\nTakes on additional responsibilities and projects as needed to support the success of the team and organization.\nWhat you'll need for success:\n8+ years of professional software engineering experience, with significant depth in backend systems and production-grade distributed architectures.\nExpert-level Go, including idiomatic patterns, concurrency model (goroutines, channels, context), standard library, and the judgment to know when not to reach for complexity.\nPractical experience with LLM development processes for success and minimising technical debt.\nDemonstrable experience decomposing a PHP monolith. You understand strangler fig patterns, anti-corruption layers, and how to migrate data ownership without big-bang rewrites.\nHands-on experience with Kubernetes for container orchestration and OpenSearch for search and analytics workloads.\nExperience with Kafka or equivalent event streaming: topic design, consumer group management, back-pressure, and operational concerns at scale.\nExperience with Temporal for durable workflow orchestration: workflow/activity design, failure handling, and versioning.\nExperience with Memgraph or equivalent graph database: modelling connected data and integrating graph queries into application logic.\nDeep experience with; log management, custom metrics, dashboards, and monitors.\nTerraform for infrastructure as code: module design, state management, and multi-environment configuration.\nSolid understanding of relational and non-relational databases, query optimisation, and data modelling.\nStrong networking and systems fundamentals, including routing, switching, DNS, BGP, VLANs, or equivalent. You don't need to have built a router, but you need to be comfortable building systems that talk to them, reason about latency and protocol behaviour in production, and integrate with network device telemetry (SNMP, NetFlow, syslog, or similar).\nComfort working across major cloud environments (AWS or Azure), including managed services, IAM, networking, and cost-aware architecture.\ntrong written and verbal communication skills, since you'll be collaborating with distributed teams across time zones.\nAn ownership mindset. You don't just close tickets. You understand the product, ask the right questions, push back on unnecessary complexity, and leave the codebase better than you found it.\nNice to Have:\nFamiliarity with Steampipe, Osquery, or similar cloud asset inventory platforms\nExperience with stream processing frameworks such as Apache Flink\nKnowledge of data mesh or data fabric architectural patterns\nBackground in network management at the ISP or MSP layer\nBackground in cyber security\nContributions to open-source data infrastructure projects\nExposure to SD-WAN, VoIP, BGP, or MPLS, or genuine curiosity about how enterprise networks are built and operated.\ngRPC and Protocol Buffers for service-to-service communication.\nWorking knowledge of Python for tooling, scripting, or data work.\nFamiliarity with stream processing platforms (Flink, Spark) at scale.\nWhy you'll love life at Command|Link\nJoin us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?\nRoom to grow at a high-growth company\nAn environment that celebrates ideas and innovation\nYour work will have a tangible impact\nFlexible time off \nFun events at cool locations\nEmployee referral bonuses to encourage the addition of great new people to the team\nAt CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.\nAI tools are used only to assist in the evaluation process - they do not make final hiring decisions. 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