{"id":3561765,"url":"https://alion.io/job/commerce-bank-branch-manager-2","title":"Branch Manager","company":{"id":1804473,"name":"Commerce Bank","domain":"commercebank.com","url":"https://alion.io/company/commerce-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0,"stale_share":0.692,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Wentzville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":96000,"currency":"USD","period":"year","gross":null,"usd_annual":96000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-08T21:34:48Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Working at Commerce\nBuilding a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.\nHere, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.\nCreating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.\nCompensation Range\nAnnual Salary: $65,000.00 - $96,000.00 (Amount based on relevant experience, skills, and competencies.)About This Job\nThe main purpose of this job is to lead all aspects of Retail banking operations at the assigned branch, ensuring excellence in operations, compliance, and customer service. This role manages day-to-day activities while driving branch performance through effective leadership and strategic planning. Serves as the leader in promoting growth, developing talent, and ensuring the branch meets both financial and service goals.\nWork Schedule\nMonday - Friday 8:15 AM - 5:15 PM, Saturday 8:45 AM - 12:15 PM\nEssential Functions\nResponsible for all Retail Banking day-to-day activities including operations, administration and providing directions to branch staff at designated location(s)\nManage the full branch team to effectively deliver quality customer experience and be a role model of expected behaviors\nObserve and coach branch team through a structured coaching process to improve customer experience; Support and promote team development via goal setting, communication, coaching, delegation, and training\nMonitor key business results and use coaching model to ensure branch can effectively meet expected results including operational, sales, and business development goals\nMonitor sales efforts, set goals, and implement strategies to meet branch objectives. Build and maintain customer relationships, including small business\nEnsure adherence to policies, procedures, and security standards. Adhere to budgets, monitor results, and generate creative solutions to operational challenges.\nGuide staff in delivering the customer experience model, resolve customer issues promptly, and maintain service excellence; handle customer interactions as needed, including researching problems and providing follow-up to customers/team members \nLeverage approved staffing model to ensure branch resources meet forecasted needs\nEnsure team remains current on product knowledge, policies, and procedures to meet individual and branch goals\nBuild and maintain small business relationships by managing branch relationships and working directly with current small business customers to sell/cross sell products \nLead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs\nPerform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required\nCommunicate decisions, priorities and relevant information to team members effectively\nSupport budget management, planning and expenditure\nPerform other duties as assigned\nKnowledge, Skills & Abilities Required\nStrong knowledge of the financial services field, including knowledge of best practices\nAbility to lead a group of bankers to achieve desired results, while delivering excellent customer experience\nAbility to interact and engage customers at point of contact - follows current model of customer engagement\nAbility to effectively communicate retail strategy to direct reports and identify opportunities and implement improvements\nAbility to maintain a high level of confidentiality\nStrong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems\nAbility to drive results and balance management of organizational risk and meeting goals of the business\nStrong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals\nOutstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing\nAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values\nIntermediate level proficiency with Microsoft Word, Excel, Teams and Outlook \nEducation & Experience\nAssociate’s degree or equivalent combination of education and experience required\n2+ years’ experience as a Banking Services Manager/Consultant, Financial Services Representative or similar position required \n1+ years’ leadership/supervisory experience required; assistant management experience preferred\nReg Z:\nFor this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.\n**Level of role is determined by knowledge, experience, skills, abilities, and education.\n*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Branch Manager I, II and Senior level job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base salary range is $65,000 to $96,000. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.\nMust be eligible to work in the US without sponsorship now or in the future.\nThe candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.\nLocation: 1994 Wentzville Parkway, Wentzville, Missouri 63385Time Type:\nFull time","description_format":"text","description_chars":7335,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Education assistance","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-31T04:37:27Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":9,"expected_fill_days":33,"reasons":["conf:24","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":96000,"is_top_pay":true},"html_url":"https://alion.io/job/commerce-bank-branch-manager-2","json_url":"https://alion.io/job/commerce-bank-branch-manager-2.json","meta":{"generated_at":"2026-11-09T03:42:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2145,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1804473},"rest":"https://alion.io/mcp/rest/get_company?id=1804473"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommerce-bank-branch-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommerce-bank-branch-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommerce-bank-branch-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/commerce-bank-branch-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommerce-bank-branch-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3561765}},{"tool":"search_jobs","arguments":{"company":"commercebank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3561765},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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