{"id":2043573,"url":"https://alion.io/job/commonwealth-fusion-systems-otit-support-engineer-2","title":"OT/IT Support Engineer","company":{"id":8705,"name":"Commonwealth Fusion Systems","domain":"cfs.energy","url":"https://alion.io/company/commonwealth-fusion-systems","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":58,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milpitas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Red Hat","optional":false},{"name":"Ubuntu","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Ansible","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Okta","optional":true},{"name":"TCP/IP","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-07T16:34:51Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T12:24:45Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Join the power movement as a OT/IT Support Engineer\nWe are looking for a versatile, hands-on OT/IT Support Engineer to join our team at our Milpitas site. This is a blended hands-on role, split between managing shop-floor OT infrastructure and providing direct end-user desktop assistance. You will serve as the primary on-site technical point of contact, ensuring our engineers, technicians, and operations teams have reliable, high-performing workstation technology, while also maintaining and scaling the physical network and compute infrastructure that powers our testing and manufacturing operations (Operational Technology / OT).\nIf you thrive in high-tempo environments where no two days are the same, equally comfortable running cables, configuring network switches on the shop floor, fixing a user's workstation issue or creating a monitor to track network utilization, this is the role for you.\nWhat you'll do:\nOT & Industrial Infrastructure Maintenance: Deploy, monitor, and maintain local site server cabinets, industrial network switches, patch panels, cabling, power equipment (UPSs), and edge compute nodes supporting test rigs and manufacturing lines\nNetwork & Systems Setup: Perform physical installation and basic configuration of networking gear (switches, access points, edge firewalls) in coordination with central Network and IT Security teams\nOn-Site Deskside Support: Provide white-glove hardware and software troubleshooting for local staff, including onboarding, endpoint deployment (Windows, Mac, Linux), workstation peripheral setup, and rapid incident resolution\nSite Tech Asset Management: Maintain accurate asset tracking, hardware inventory, rack elevations, and lifecycle management for all IT/OT endpoints and spare hardware at the Milpitas facility\nAV & Conference Room Support: Ensure conference rooms, display systems, and audio/video equipment are operational and updated \nCross-Functional Collaboration: Partner with manufacturing engineers, control systems teams, and corporate IT to safely integrate operational technology (OT) networks with core enterprise systems\nProcess & Documentation: Create clear end-user documentation, standard operating procedures (SOPs), and site network layout diagrams.\nA hybrid problem solver who enjoys interacting with users face-to-face while staying deeply connected to core OT/IT infrastructure.\nSelf-starters who take ownership of a physical site, maintaining high standards for organized cabling, hardware staging, and overall technical workspace presentation.\nStrong communicators capable of explaining complex technical topics clearly to both non-technical staff and high-level engineering teams.\nWhat we’re looking for:\nExperience: 3-5+ years in a hands-on technical support, IT systems administration, or site infrastructure engineer role\nOS Support: Deep familiarity with supporting and troubleshooting Windows, macOS, and basic Linux (Ubuntu/RedHat) environments. Kubernetes experience is a plus\nInfrastructure & Cabling: Demonstrated hands-on experience racking/stacking servers, patch panel punching, cat6 ethernet cabling, clean cable management, and hardware troubleshooting\n Infrastructure as Code: Familiarity with Terraform, Ansible and using those patterns to scale out repeatable systems\nNetworking Fundamentals: Strong working knowledge of TCP/IP, VLANs, subnetting, DHCP, DNS, and basic CLI network switch configuration (Cisco, Ubiquiti, Juniper, or similar)\nIdentity & Endpoint Management: Experience with Active Directory, Okta, and modern endpoint management tools\nPhysical Presence & On-Site Capability: Ability to work 100% on-site in Milpitas, CA\nMust-have Requirements:\nAbility to lift up to 50 lbs occasionally\nPerform activities such as stooping, climbing, standing, sitting for extended periods of time\nWillingness to travel or work required nights/weekends/on-call occasionally\nDedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, high current, pressure systems, and cryogenics","description_format":"text","description_chars":4067,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nuclear Energy","Nuclear Engineering"],"lifecycle":[{"event":"open","at":"2026-10-07T18:47:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":58,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":true},"html_url":"https://alion.io/job/commonwealth-fusion-systems-otit-support-engineer-2","json_url":"https://alion.io/job/commonwealth-fusion-systems-otit-support-engineer-2.json","meta":{"generated_at":"2026-10-15T15:51:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24242,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8705},"rest":"https://alion.io/mcp/rest/get_company?id=8705"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommonwealth-fusion-systems-otit-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommonwealth-fusion-systems-otit-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommonwealth-fusion-systems-otit-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/commonwealth-fusion-systems-otit-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommonwealth-fusion-systems-otit-support-engineer-2"}]}