{"id":2043546,"url":"https://alion.io/job/commscope-strategic-account-manager-hyperscale-2","title":"Strategic Account Manager - Hyperscale","company":{"id":58508,"name":"CommScope","domain":"commscope.com","url":"https://alion.io/company/commscope","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Project","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-26T23:23:01Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.\nThis position is based in North Carolina. In addition to candidates residing in North Carolina, we will also consider qualified applicants who currently reside in Texas, Minnesota, Washington, Colorado, or California and are authorized to work in the United States.\nGeneral Summary\nStrategic account management role responsible for driving profitable growth and strengthening relationships across the Microsoft account in the Americas. Serves as the lead for assigned Microsoft organizations, projects, and partner channels within the region, aligning customer priorities with CommScope solutions and global account strategy. Leads the full sales and customer relationship lifecycle to achieve revenue, margin, pipeline, forecast, and strategic growth objectives. Works cross-functionally with the Global Commercial Leader, regional sales teams, product management, engineering, operations, supply chain, finance, legal, and distribution partners. Requires domestic and periodic international travel.\nDuties & Responsibilities\nDevelop, grow (hunt), and maintain trusted relationships with Microsoft stakeholders across Cloud Operations + Innovation (CO+I), sourcing, engineering, operations, construction, and other assigned organizations in the Americas.\nExecute the Americas account plan in alignment with the global Microsoft strategy, translating strategic priorities into measurable regional sales actions, opportunity plans, and customer engagement activities.\nOwn assigned revenue, margin, bookings, pipeline, and forecast objectives; maintain accurate opportunity, activity, and account data in designated CRM and reporting systems.\nLead execution of the complete sales cycle, including opportunity identification, qualification, solution positioning, proposal development, commercial negotiation, and closure.\nCoordinate with the Global Commercial Leader to ensure consistent account governance, customer messaging, pricing strategy, executive engagement, and escalation management across regions.\nBuild and manage a robust opportunity pipeline across data center infrastructure solutions, including structured cabling, fiber, copper, connectivity, panels, conveyance, and related products and services.\nEngage internal CommScope resources as needed to support customer requirements, technical evaluations, new-product introductions, bids, supply planning, and issue resolution.\nPartner with product management and engineering to capture Microsoft requirements, communicate market intelligence, influence roadmaps, and develop differentiated solutions that increase customer value.\nManage and coordinate direct and indirect channels to market, including distributors, integrators, contractors, and other ecosystem partners supporting Microsoft projects in the Americas.\nLead commercial coordination for pricing, quotations, lead times, orders, expedites, allocation priorities, compliance requirements, and customer escalations in partnership with internal functions and distribution partners.\nDevelop accurate short- and long-range demand forecasts using customer plans, project intelligence, market indicators, and partner inputs; communicate risks, assumptions, and changes proactively.\nPrepare and deliver executive briefings, business reviews, account updates, pipeline reviews, and strategic recommendations to Microsoft and internal leadership.\nMonitor competitive activity, technology trends, customer investment priorities, and regional data center developments; convert insights into actionable growth and defense strategies.\nEnsure compliance with company policies, contract terms, ethical standards, and applicable customer requirements while protecting confidential and commercially sensitive information.\nSupport global account initiatives and collaborate with peers in other regions to provide consistent customer experience and seamless execution across multinational programs.\nAccountability / Impact\nAmericas accountability for assigned Microsoft revenue, margin, bookings, pipeline, forecast accuracy, and strategic growth objectives.\nInfluence over purchase decisions: Direct and indirect influence across Microsoft stakeholders, channel partners, consultants, contractors, and internal decision makers.\nKey performance indicators: Revenue and margin attainment, pipeline coverage and conversion, forecast accuracy, strategic initiative execution, relationship strength, customer satisfaction, and new-solution adoption.\nMeasures of individual results: Achievement of assigned financial objectives, quality and predictability of account execution, effectiveness of cross-functional leadership, successful resolution of commercial issues, and contribution to global Microsoft account priorities.\nDecision-making impact: Recommends commercial strategy, opportunity prioritization, pricing actions, resource alignment, and escalation paths within established authority and account governance.\nCompetencies\nBusiness Insight: Applying knowledge of business and the marketplace to advance the organization's goals.\nEnsures Accountability: Holding self and others accountable to meet commitments.\nCommunicates Effectively: Developing and delivery multi-mode communications that convey a clear understanding of the unique needs of different audiences.\nManages Conflict: Handling conflict situations effectively, with a minimum of noise.\nBuilds Networks: Effectively building formal and informal relationship networks inside and outside the organization.\nInstills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.\nRequired Qualifications for Consideration\nBachelor’s degree in business, engineering, technology, communications, or a related curriculum.\nMinimum of 7 years of related experience in strategic sales, account management, business development, or data center infrastructure markets.\nDemonstrated success managing a large, complex enterprise or hyperscale customer with multiple stakeholders, buying centers, projects, and partner channels.\nProven ability to develop account strategies, build qualified pipeline, manage complex sales cycles, negotiate commercial terms, and achieve revenue and margin objectives.\nExceptional executive communication, presentation, negotiation, relationship-building, and cross-functional leadership skills.\nStrong analytical and business acumen, including forecasting, pipeline management, pricing, margin analysis, and interpretation of customer and market data.\nAbility to manage multiple priorities, operate effectively in a matrixed global organization, and lead through influence without direct authority.\nProficiency with CRM, Microsoft 365, and standard sales planning and reporting tools.\nAbility to travel throughout the Americas and internationally as business needs require.\nDesirable Qualifications Job Specifications\nMaster’s degree in business, engineering, technology, or a related field.\nExperience supporting Microsoft, Microsoft CO+I, or another global hyperscale cloud service provider.\nKnowledge of data center design, construction, structured cabling, fiber-optic connectivity, copper solutions, and associated supply-chain or distribution models.\nExperience with global account governance, channel management, long-range planning, and complex customer contracting or compliance requirements.\nProfessional sales, strategic account management, or project management certification.\nPortuguese and/or Spanish language capability.\nThe base salary range for this position is $112,000 - $168,000 annually. Individual compensation will be based on factors such as skills, qualifications, experience, and work location. In addition to base pay, eligible employees may participate in the Company's benefit programs and applicable incentive plans.\nWhy CommScope:\nCommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.\nIf you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.\nCommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at . You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo\n;;","description_format":"text","description_chars":8851,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Mobile Networks","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-07T18:46:07Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.766,"p_room":0.55,"age_days":22,"expected_fill_days":22,"reasons":["conf:6","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/commscope-strategic-account-manager-hyperscale-2","json_url":"https://alion.io/job/commscope-strategic-account-manager-hyperscale-2.json","meta":{"generated_at":"2026-10-27T11:06:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13135,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58508},"rest":"https://alion.io/mcp/rest/get_company?id=58508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommscope-strategic-account-manager-hyperscale-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommscope-strategic-account-manager-hyperscale-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommscope-strategic-account-manager-hyperscale-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/commscope-strategic-account-manager-hyperscale-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommscope-strategic-account-manager-hyperscale-2"}]}