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They provide services which include opening new accounts, explaining Bank products and services, solving customer problems, and responding to other customer requests. The CSR must possess a thorough knowledge of all Bank products and services, fully understand and adhere to all federal and state laws and the policies of the Bank, and able to handle conflict situations. The CSR may participate in programs aimed at identifying new customers and enhancing the services of existing customers. A pleasant customer service attitude is essential as well as willingness to be a team player. Customer Service Representatives report to the designated Office Manager.\nEducation and Experience\nEducation\nGraduation from high school or equivalent GED required; some college or post graduate technical training preferred.\nExperience\nA minimum of two year’s work experience in an area where customer service skills is preferred.","description_format":"text","description_chars":1059,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Financial Services","Fraud Detection"],"lifecycle":[{"event":"open","at":"2026-10-10T15:28:30Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.826,"p_room":0.9,"age_days":14,"expected_fill_days":24,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/community-bank-customer-service-representative","json_url":"https://alion.io/job/community-bank-customer-service-representative.json","meta":{"generated_at":"2026-10-23T07:39:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12335,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2505771},"rest":"https://alion.io/mcp/rest/get_company?id=2505771"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommunity-bank-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommunity-bank-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommunity-bank-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/community-bank-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommunity-bank-customer-service-representative"}]}