{"id":2125045,"url":"https://alion.io/job/community-integrated-care-income-coordinator","title":"Income Coordinator","company":{"id":2249047,"name":"Community Integrated Care","domain":"communityintegratedcare.co.uk","url":"https://alion.io/company/communityintegratedcare","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Widnes, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":55000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T02:33:54Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-02T11:34:36Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"The opportunity and what makes Community Integrated Care a great place to work\nJoin Our Finance Team and Help Us Deliver the Best Lives Possible\nAre you an organised, detail-focused finance professional who enjoys solving problems, working with data, and building strong relationships with customers and colleagues?\nAt Community Integrated Care, we're looking for an Income Coordinator - Commissioned Fundingto join our Finance Centre of Excellence. In this important role, you'll help ensure that the charity receives the income needed to continue delivering exceptional support to thousands of people across England.\nWorking closely with Local Authorities, Integrated Care Boards (ICBs), operational teams and finance colleagues, you'll play a key role in maintaining cash flow, ensuring accurate billing, resolving payment queries, and continuously improving the way we manage income.\nThis is a 12 month fixed term contract role to cover maternity and requires someone who can attend our head office in Widnes at least once a week. Our ideal candidate will be based within an hours commute of Widnes.\nWhat is The Deal for you?\nFlexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.\nBenefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.\nBest Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder \nDevelopment: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!\nDare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.\n Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.\nWho you’ll be supporting & more about the role:\nEvery invoice you raise, every payment you reconcile, and every query you resolve helps ensure that Community Integrated Care can continue investing in the people we support and the colleagues who deliver life-changing care every day.\n You'll be joining a collaborative and supportive team where your attention to detail, customer focus, and financial accuracy will make a genuine difference.\nWhat you'll be doing:\nAs our Income Coordinator, you'll:\nProduce accurate invoices for Local Authorities, ICBs and personal contributions using our Income Processing System.\nEnsure admissions, discharges and funding changes are correctly reflected within billing records.\nAllocate and reconcile high volumes of incoming cash receipts accurately and promptly.\nInvestigate payment discrepancies and liaise directly with Local Authority contacts to resolve issues.\nBuild positive relationships with external customers to ensure efficient and accurate billing processes.\nWork closely with operational teams and finance colleagues to obtain and validate funding information.\nSupport funding uplifts, contractual changes, new business activity, mergers and acquisitions.\nIdentify opportunities to improve systems, processes and controls across the income function.\nHelp deliver a sector-leading income management service that supports our charity's financial sustainability.\nAbout you:\nWhat we’re looking for:\nWe're looking for someone who combines financial administration experience with excellent communication skills and a proactive approach to problem solving.\nEssential\nGCSE Maths and English (Grade C / Level 4/5 or equivalent).\nExperience working within a finance or accounts environment.\nExperience processing and managing large volumes of data.\nStrong attention to detail and accuracy.\nExcellent communication and customer service skills.\nGood IT and systems skills.\nThe ability to build positive relationships with internal and external stakeholders.\nA collaborative approach and strong team ethic.\nDesirable\nExperience within the health and social care sector.\nExperience working with invoicing, income processing or accounts receivable activities.\nReady to Make a Difference?\nIf you're looking for a finance role where accuracy, customer service and meaningful work come together, we'd love to hear from you.\nApply today and help us deliver a best-in-sector income management service that enables more people to live their best lives possible.\nPlease note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.\nInterested and want to know a bit more?\nTo find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s\nWe’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.\nIn our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.\nThe Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.","description_format":"text","description_chars":5596,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-09T00:29:26Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.408,"p_room":0.45,"age_days":27,"expected_fill_days":15,"reasons":["conf:3","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/community-integrated-care-income-coordinator","json_url":"https://alion.io/job/community-integrated-care-income-coordinator.json","meta":{"generated_at":"2026-11-02T11:36:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16021,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2249047},"rest":"https://alion.io/mcp/rest/get_company?id=2249047"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommunity-integrated-care-income-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommunity-integrated-care-income-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommunity-integrated-care-income-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/community-integrated-care-income-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommunity-integrated-care-income-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2125045}},{"tool":"search_jobs","arguments":{"company":"communityintegratedcare.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2125045},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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