{"id":2383405,"url":"https://alion.io/job/community-phone-creative-director","title":"Creative Director","company":{"id":673855,"name":"Community Phone","domain":"communityphone.org","url":"https://alion.io/company/communityphone","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":115000,"max_usd":244000,"period":"year","method":"global_role_seniority_cell","sample_n":2650},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-12T19:08:17Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-01T09:52:50Z","board_verified":false,"closed_at":"2026-11-01T09:52:50Z","days_open":19,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":19},"description":"About Us\nThere are 55 million Americans over 65 living at home, and their families are anxious in ways that go far beyond \"I hope mom's alright.\" We built a phone that works out of the box, AI check-in calls that surface how she's really doing, and a family app that replaces daily dread with peace of mind. Families tell us they used to wake up with a knot in their stomach. They don't anymore.\nWe are customer-obsessed to an unusual degree. When we had a major network outage, everyone, including recruiters, engineers, and marketers, got on the phone with customers. That's not a policy. It's just who we are.\nIt is working, with tens of thousands of families trusting us. But most of the people who need us have never heard of us. By the end of 2027, we expect half of America's seniors will know who we are.\nYou will be the author of what they see. This isn't about directing a campaign. It's about building a courageous, iconic household brand close to scratch, with real budget and real creative license behind you. We aren't trying to rent attention. We want the kind of organic awareness that comes from people recognizing us, remembering us, and telling each other about us. If that's what you want to spend the next few years on, we'd love to talk.\nWhat you'll own\nYou will set our creative direction as we scale from 50% in 2027. That’s millions of impressions. Super-bowl-commercial scale.\nYou'll decide how Community Phone looks everywhere it shows up: TV, paid social, web, direct mail, the box, and our social channels. A family should recognize the same brand whether they see us at 9pm on TV or open the box at mom's house.\nYou will be the steward of our brand, ensuring all platforms, from paid ads to customer newsletters, meet our brand standards.\nYou'll take the brand identity system our design agency is launching in mid-October and make it world-class. Their work is the starting point. Scaling it across every surface and pushing it further is your job.\nYou'll do the real work yourself. You'll design the website, the box, and the pieces that define us, and you'll be excited to make things rather than just advise on them.\nYou'll build the creative machine for paid social and guarantee the quality of its output.\nYou'll own creative performance alongside growth. Beautiful work that doesn't move CAC isn't done yet.\nYou'll build the team that scales the brand with you.\nWhat we're looking for\nYou have 8+ years in creative direction, and you've built a phenomenal consumer brand. \nYou have a portfolio demonstrating exceptional creative work across digital, retail, social, packaging, experiential, film, photography, and product storytelling.\nYou have both agency and in-house experience. You know how to get great work out of a studio, and you know what it takes to live with a brand every day.\nYou grew up on the visual side of creative direction (art direction, design, motion), and you have real experience leading copy and concept too.\nYou still love making the work. Your best days are the ones where you're designing, not sitting in review meetings.\nYou believe in the power of AI in creative work. You use it every day, you know where it makes the work better, and you're excited about what it makes possible next.\nYou've made creative that performs at scale, ideally across TV, paid social, and physical.\nYou have experience managing production budgets, agencies, freelancers, and complex creative programs.\nYou have excellent taste.\nYou have superlatively high humility, intelligence, and hunger. Great creative reveals truths that were already there. It is a pursuit of truth just as much as a pursuit of beauty. The people who can do it seem to possess these three qualities to a high degree.\nYou have the judgment to operate as the entire creative function today, and you want to push and be pushed by the growth team.\nNice to have\nYou've designed packaging and unboxing for a consumer hardware or DTC product.\nYou've worked on eldercare, health-adjacent, or other trust-sensitive consumer brands.\nHow we work\nWe're a fast-growing, YC-backed company built on curiosity, a bias toward action, and a founder mindset. We'd rather ship something small and learn than debate it for a month. You'll report directly to our Cofounder who runs Revenue and Operations, and you'll have a very direct line from your work to customers who will tell you, often within the same day, whether you got it right.\nHow to apply\nSend us your portfolio, including the consumer brand you're proudest of building and what happened to it in market. Tell us briefly why building a brand for this kind of customer is interesting to you.","description_format":"text","description_chars":4651,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications"],"lifecycle":[{"event":"open","at":"2026-10-12T19:50:13Z"},{"event":"close","at":"2026-11-01T09:52:50Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/community-phone-creative-director","json_url":"https://alion.io/job/community-phone-creative-director.json","meta":{"generated_at":"2026-11-08T23:22:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48607,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673855},"rest":"https://alion.io/mcp/rest/get_company?id=673855"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommunity-phone-creative-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommunity-phone-creative-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommunity-phone-creative-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/community-phone-creative-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommunity-phone-creative-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2383405}},{"tool":"search_jobs","arguments":{"company":"communityphone.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2383405},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}