{"id":1112147,"url":"https://alion.io/job/commvault-customer-trust-lead","title":"Customer Trust Lead","company":{"id":3790,"name":"Commvault","domain":"commvault.com","url":"https://alion.io/company/commvault","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":16,"ghost_share":0,"stale_share":0.688,"repost_share":0.063,"time_to_fill_p50_days":39,"computed_at":"2026-11-10T06:52:35Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"SOC 2","optional":false},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-09-22T12:45:53Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-11T02:45:50Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Recruitment Fraud Alert\nWe’ve learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. \nWhat to know:\nCommvault does not conduct interviews by email or text.\nWe will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.\nCommvault recruiters may contact prospective candidates through LinkedIn and other professional networking platforms regarding career opportunities. If you are unsure whether a recruiting communication is legitimate, review the profile to ensure they have a badge verifying them as a Commvault employee.\nIf you suspect a recruiting scam, please contact us at  \nAbout Commvault \nCommvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. \nThe Opportunity:\nCommvault is seeking a Customer Trust Lead to support customer and prospect security and compliance inquiries and help build confidence in Commvault’s security, privacy, and resilience posture. As a member of the Trust organization, this role serves as a key external-facing representative, engaging with customers to explain security and compliance concepts and guide discussions toward meaningful, business-aligned outcomes across security, privacy, data governance, AI, and resilience.\nWhat you’ll do…\nServe as a primary point of contact for customer-facing security and compliance inquiries, including questionnaires, due diligence requests, and customer calls.\nClearly explain Commvault’s security, privacy, data governance, AI, and resilience posture to both technical and non-technical audiences.\nAssess and communicate security and compliance risk at the appropriate level, helping customers move beyond unnecessary detail to focus on true business impact and effective mitigation strategies.\nReview security- and compliance-related contract language and customer requirements in partnership with Legal and other internal stakeholders.\nCollaborate cross-functionally to provide accurate, consistent, and timely responses.\nRepresent the Commvault brand externally with exceptional professionalism, polish, and sound judgment.\nWho you are?\n5+ years of experience\nThorough knowledge of broad security, trust, risk, or compliance topics\nExperience in customer-facing roles.\nStrong understanding of information security, privacy, and risk management principles.\nExcellent written and verbal communication skills, with the ability to explain complex topics clearly and credibly.\nExperience supporting enterprise customers in a SaaS or technology environment.\nExpertise with common security and compliance frameworks and standards (e.g., SOC 2, ISO 27001, NIST, privacy regulations).\nCustomer-focused, calm, and confident in high-stakes or ambiguous situations.\nAble to balance attention to detail with big-picture judgment.\nCollaborative, pragmatic, and trusted by both customers and internal teams.\nCommvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.\nCommvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email  For any inquiries not related to an accommodation please reach out to .\nCommvault's Privacy Policy","description_format":"text","description_chars":4443,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Digital Storage","Cloud Storage & File Sharing","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-09-22T12:56:12Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.539,"p_room":0.55,"age_days":48,"expected_fill_days":39,"reasons":["conf:0","stale_co","velocity","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/commvault-customer-trust-lead","json_url":"https://alion.io/job/commvault-customer-trust-lead.json","meta":{"generated_at":"2026-11-11T05:55:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8125,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3790},"rest":"https://alion.io/mcp/rest/get_company?id=3790"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcommvault-customer-trust-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcommvault-customer-trust-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcommvault-customer-trust-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/commvault-customer-trust-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcommvault-customer-trust-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1112147}},{"tool":"search_jobs","arguments":{"company":"commvault.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1112147},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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