Head of Operations & Transport

Lead Our Operations & Transport Team at Company Shop Group

Salary: £80,000+

Location: Tankersley

Are you an experienced operations leader who thrives on delivering results, developing people and driving operational excellence?

At Company Shop Group, we’re looking for a Head of Operations & Transport to work closely with our operations Director, leading our warehousing, distribution and transport operations across ambient, chilled and frozen environments.

About us

Company Shop Group (CSG), part of Biffa are the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

About the role

This is an exciting opportunity for an experienced and inspirational leader to play a key role in shaping our operational strategy, delivering strong commercial performance and building a high-performing culture across our operations.

We’re looking for someone who is visible, hands-on and passionate about people, someone who can lead from the front, build strong relationships and inspire teams to deliver their best.

What will you be doing?

As Head of Operations & Transport, you will be responsible for:

• Leading the safe and efficient day-to-day operation of packing, warehousing, storage and transport across ambient, chilled and frozen operations.
• Working closely with commercial and supply teams to develop effective operational plans that support business growth.
• Managing transport, storage and operational costs, ensuring performance is delivered against budgets and business objectives.
• Driving productivity, service, quality and continuous improvement through clear operational KPIs.
• Developing, coaching and empowering operational leaders and colleagues to create a high-performance culture.
• Leading innovation, continuous improvement and capital investment initiatives to improve efficiency and service.
• Ensuring compliance with Health & Safety, BRC and all relevant operational standards.
• Building a strong leadership pipeline and developing talent across the operations function.

Requirements

What are we looking for?

We’re looking for an experienced senior leader with a background in operations, distribution or manufacturing, who can combine strategic thinking with practical, hands-on leadership.

You’ll need to demonstrate:

• Previous experience operating at a senior leadership level within a complex operational environment.
• A proven ability to inspire, motivate and engage teams, winning hearts and minds.
• Strong commercial and financial acumen, with experience managing multiple teams, projects and budgets.
• The ability to build credibility, trust and positive working relationships across the business.
• A self-starter who is motivated to deliver strategy and drive meaningful change.
• Strong communication and influencing skills, with the personal energy and commitment to lead from the front.
• Demonstrable experience of leading change initiatives and delivering operational improvements.
• A genuine passion for colleagues, people development and creating a positive working culture.

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees.
• 10% CSG colleague discount
• Doctor care Anywhere
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday!
• Employee Assistance Programme - Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, Skoup skip hire, too good to go bags
• Medicash
• Simply Health Dental Plan
• Eye tests
• Contributory pension scheme with Life Assurance.
• Octopus EV Scheme
• Holiday purchase scheme
• Charitable giving

PLUS Family friendly benefits.

Hours: 40 hours per week, Monday to Friday, between 8:30am and 5:00pm. Flexibility is required to meet the needs of the business.

Why Join Company Shop Group?

This is an opportunity to join a business with ambitious plans for the future, where you’ll have the opportunity to make a real difference to our operations, our colleagues and our customers.

Working closely with our operations Director and wider leadership team, you’ll play a key role in delivering our operational priorities, improving performance and supporting the continued growth of Company Shop Group.

If you’re an experienced operations leader who enjoys developing people, driving performance and making things happen, we’d love to hear from you.

Apply today and take the next step in your career with Company Shop Group.