{"id":2245126,"url":"https://alion.io/job/compass-agent-experience-coordinator-2","title":"Agent Experience Coordinator","company":{"id":58510,"name":"Compass","domain":"compass.com","url":"https://alion.io/company/compass","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3167},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":true}],"status":"live","first_seen_at":"2026-10-11T00:07:18Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-11T23:22:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Join Compass as an Agent Experience Coordinator, where you will be the first point of contact for customers in our office. You will create a welcoming environment, support customers with our tools and programs, and assist with marketing requests. Your role will involve managing office organization, providing technology support, and collaborating with other team members. A passion for customer service and community building is essential.\nMissions\nCurate a 5-star welcome experience for customers and ensure that Compass office standards are maintained.\nSupport customers with tools and programs, assist with marketing requests, and provide 1:1 support for technology adoption.\nCollaborate with team members and departments to address questions, gather feedback, and provide ad-hoc administrative assistance.\nProfil recherché\n - Ability to lift up to 25 lbs- Previous experience in real estate is a plus\n- 1-2 years of previous experience in customer service, office management, hospitality, or operations\n- A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement\n- Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus\n- Ability to work in the office during standard operating hours\n- Great listening skills, connects well with others, and is empathetic to customers' pain points\n- Meticulous attention to detail, highly organized\n- Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly\n- Strong verbal and written communication skills","description_format":"text","description_chars":1583,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["PropTech","Real Estate Brokerage"],"lifecycle":[{"event":"open","at":"2026-10-11T01:49:28Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":80500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":41,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-10-11T23:47:36Z"},"pay":null,"html_url":"https://alion.io/job/compass-agent-experience-coordinator-2","json_url":"https://alion.io/job/compass-agent-experience-coordinator-2.json","meta":{"generated_at":"2026-10-11T23:47:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15034,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58510},"rest":"https://alion.io/mcp/rest/get_company?id=58510"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompass-agent-experience-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompass-agent-experience-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompass-agent-experience-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compass-agent-experience-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompass-agent-experience-coordinator-2"}]}