# Customer Success & Office Coordinator

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As a Customer Success & Office Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained. You will support our customers with everything including understanding Compass, training on our tools and programs, assisting with marketing requests and more. You are passionate about your customers, delivering a world class experience, and partnering with the rest of the agent experience team when support is needed. Please note: this role is 100% in-office in our Miami Office (1212 Lincoln Road). At Compass You Will: Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and org

- **Id**: 4314308
- **Url**: <https://alion.io/job/compass-customer-success-office-coordinator>
- **Role**: Administrative
- **Role family**: Administrative
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Miami, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-06T23:20:09Z
- **Employer posted date**: 2026-10-30
- **Last verified at**: 2026-11-14T14:42:25Z
- **Board verified**: yes
- **Days open**: 38
- **Description format**: text
- **Description chars**: 4278
- **Description truncated**: no
- **Benefits**: Equity, Growth opportunities, Parental leave
- **Relocation offered**: no
- **Industries**: Real Estate, Residential Real Estate, PropTech, Real Estate Brokerage

## Company

- **Id**: 58510
- **Name**: Compass
- **Domain**: compass.com
- **Url**: <https://alion.io/company/compass>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Technologies

- **Confluence** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 38

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-14T14:42:25Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 7 · green card filings: 1; Filings 12m: 7

## Liveness

- **Score**: 26
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.587
- **P room**: 0.44
- **Age days**: 38
- **Expected fill days**: 32
- **Reasons**: conf:2, win:tail, crowd:junior,brand
- **Computed at**: 2026-11-14T16:50:36Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.