{"id":4326926,"url":"https://alion.io/job/compass-group-usa-catering-operations-lead","title":"Catering Operations Lead","company":{"id":1827105,"name":"Compass Group USA","domain":"compass-usa.com","url":"https://alion.io/company/compass-usa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":1051,"ghost_share":0,"stale_share":0,"repost_share":0.251,"time_to_fill_p50_days":4,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-15T01:40:31Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-15T01:40:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Title: [[title]]\nPay Range: $23.00 to $23.00\nWe Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number1590570.\nThe advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg\nDiversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!\nAre you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.\nFrom the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.\nFor more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/\nJob Summary\nThe Catering Operations Lead is responsible for supporting the successful execution of catered events from pre-event planning through event completion. This position works closely with the Catering Sales Manager, Culinary Team, and Operations Leadership to ensure events are properly staffed, organized, set up, and executed according to the BEO and venue standards.\nThe Catering Operations Lead serves as a key point of contact for event-day operations and is responsible for directing hourly staff, communicating event details, resolving operational issues, and maintaining a high level of service in premium guest environments.\nEssential Responsibilities\nReview and understand Banquet Event Orders (BEOs) and translate event details into an operational plan.\nAttend BEO meetings and communicate operational needs, questions, and changes to the appropriate teams.\nSchedule and assign catering staff, including servers, bartenders, runners, bussers, and other event staff.\nCommunicate event expectations, assignments, call times, and service standards during pre-shift meetings.\nCoordinate event setup, service, breakdown, and post-event responsibilities.\nLead and direct staff during events to ensure proper execution and guest service.\nMaintain strong communication with Catering Sales, Culinary, Premium Operations, and other venue departments.\nBecome knowledgeable of the building, including catering spaces, suites, clubs, kitchens, storage areas, bars, elevators, loading areas, and equipment locations.\nOperate and understand venue POS systems and assist staff with basic POS questions and troubleshooting.\nMonitor event operations and proactively identify and resolve issues before they impact the guest experience.\nEnsure proper handling and organization of event equipment, supplies, menus, signage, and other operational materials.\nMaintain accurate staffing information, event notes, checklists, and other operational documentation.\nAssist with training and coaching new and existing catering employees.\nEnsure staff follow company, venue, safety, sanitation, and service standards.\nComplete event breakdown and ensure spaces are returned to established standards.\nCommunicate post-event issues, staffing concerns, and operational notes to management.\nPerform other duties as assigned by Catering and Operations Leadership.\nKeys\nOrganization: Maintains accurate schedules, BEO information, assignments, and event documentation.\nCommunication: Clearly communicates with Sales, Culinary, Operations, staff, and leadership.\nLeadership: Provides direction and accountability to hourly event staff.\nFlexibility: Responds quickly and professionally to changes and unexpected event needs.\nAttention to Detail: Identifies important BEO details and ensures they are executed correctly.\nProfessionalism: Maintains a high standard of appearance, communication, and service in premium guest environments.\nSuccess in This Position\nA successful Catering Operations Lead is able to take an event from BEO → staffing plan → setup → pre-shift → event execution → breakdown, while keeping staff organized, communicating effectively, and ensuring the event is executed to venue and guest standards.\nApply to Levy today!\nLevy is a member of Compass Group USA\nClick here to Learn More about the Compass Story\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\nCertain positions may require Florida Level 2 background screening. 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