{"id":3092989,"url":"https://alion.io/job/compass-group-usa-event-manager-3","title":"EVENT MANAGER","company":{"id":1827105,"name":"Compass Group USA","domain":"compass-usa.com","url":"https://alion.io/company/compass-usa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-22T15:21:12Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T10:38:21Z","board_verified":false,"closed_at":"2026-10-25T10:38:21Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Salary: $90,000 - $100,000\nRapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.\nRapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.\nBecoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.\nJob Summary\nThe Event Manager is responsible for the end-to-end planning, strategic development, coordination and on-site execution of high-profile and complex meetings and events within the Client Center. Serving as the primary client contact from initial request through day-of execution, the Event Manager consults with meeting hosts on event objectives, experience design, creative solutions and the optimal use of client spaces and services. This role interacts regularly with VIP clients and the Executive suite and requires a refined, white-glove service approach, sound judgment and the ability to lead event operations across multiple internal teams and service partners. The Event Manager is empowered to make timely operational decisions and resolve issues during events, while escalating matters to the management team when appropriate based on scope, risk or impact. All team members will embrace and maintain the Hospitality Core Values of honesty, integrity and responsibility.\nKey Responsibilities:\nDeliver a high-touch, luxury hospitality experience for clients, executives and guests, consistently anticipating needs and exceeding expectations.\nOwn the complete event lifecycle for assigned high-profile and complex meetings and events, from initial inquiry and discovery through planning, execution and event closeout.\nServe as the primary point of contact and trusted event advisor for meeting hosts, translating business objectives and client needs into thoughtful event strategies and experiences.\nConsult with clients on event concept, experience design, agenda flow, room selection, space utilization, service options and creative solutions appropriate to the Client Center.\nLead planning meetings, site visits, walkthroughs and follow-up discussions with meeting hosts to confirm objectives, requirements, timing and responsibilities.\nCoordinate all event services, including audio visual, food and beverage, room setups, facilities, signage, materials, security requirements and special requests.\nLead the day-of operational execution of complex and VIP events, directing internal teams and service partners to ensure all elements are aligned and delivered to standard.\nAct as the on-site operational lead for assigned events, making timely decisions related to service recovery, vendor issues, room changes and logistical conflicts, and escalating significant issues to the Client Center Manager as appropriate.\nManage the day-to-day performance of event service partners, setting clear expectations, addressing service gaps in real time and ensuring delivery meets Client Center standards.\nProactively identify event risks, dependencies and potential conflicts and develop practical contingency solutions to protect the client and guest experience.\nQuickly identify and resolve room booking conflicts in partnership with the reservations team and other stakeholders.\nEnsure all event requirements are accurately documented in the reservations system and communicated to the appropriate operational teams and service partners.\nPrepare and distribute detailed event documentation, including floor plans, event resumes, BEOs, work orders, timelines and other materials required for successful execution.\nLead daily and weekly planning discussions for assigned events, communicating critical details, changes, risks and operational requirements to relevant teams and vendor partners.\nLead pre-conference meetings with clients, internal departments and service partners to confirm event readiness, roles, responsibilities and escalation protocols.\nConduct pre-event room and service checks to verify spaces, technology, catering, signage and other event elements are prepared according to confirmed requirements.\nMaintain visible ownership throughout event execution, monitoring service delivery, responding to changing priorities and resolving guest, client and operational needs calmly and professionally.\nEstablish and maintain positive, professional relationships with clients, executives, internal stakeholders and vendor partners through accurate, timely and proactive communication.\nEnsure required approvals and billing information associated with event services are captured and routed in accordance with established procedures.\nMaintain strong working knowledge of Client Center standard operating procedures, service capabilities, reservations systems, spaces and event resources.\nProvide support and subject-matter guidance on complex event planning and execution when needed, without direct people-management responsibility.\nMaintain flexibility to support evening and weekend events as business needs as require.\nKey Competencies:\nDemonstrated expertise in luxury hospitality and executive-level event service, with the ability to anticipate needs and deliver a consistently polished client experience.\nAdvanced end-to-end event management skills, including discovery, strategic planning, experience design, logistics and on-site execution.\nStrong client consultation skills with the ability to translate objectives into creative, practical and service-focused event solutions.\nExcellent organizational and prioritization skills, with the ability to manage multiple complex events and rapidly changing priorities simultaneously.\nExceptional judgment, problem-solving and decision-making skills, including the ability to determine when independent action is appropriate and when escalation is required.\nConfident operational leadership presence with the ability to align internal teams and service partners during high-profile and time-sensitive events.\nStrong vendor and service-partner management skills with the ability to set expectations, monitor day-to-day performance and address service issues constructively.\nExceptional attention to detail and follow-through, with a strong understanding of event dependencies and operational risk.\nExcellent oral and written communication skills, including confidence communicating with executives, VIP clients and cross-functional stakeholders.\nAbility to remain calm, discreet and solution-oriented in a fast-paced, high-demand environment.\nStrong computer skills and knowledge of office technology, event technology and reservation systems.\nDiscreet, ethical and committed to maintaining a high degree of confidentiality.Collaborative, accountable and committed to operational excellence and ownership beyond one’s immediate job domain.\nQualifications:\nMinimum of 7 years of progressive experience managing complex meetings and events, preferably in a financial services, executive, corporate, conference center or luxury hospitality environment.\nExperience managing a team of conference / event planners.\nDemonstrated experience independently managing high-profile events from initial client request through on-site execution.\nStrong working knowledge of audio visual, catering, event production, room setups and related event services.\nExperience leading cross-functional event operations and coordinating multiple internal teams and external service partners.\nExperience working directly with senior executives, VIP clients and other high-touch stakeholders preferred.\nWorking knowledge of event resources and service providers within the local market preferred.\nDegree in Hospitality Management, Event Management\nApply to Rapport today!\nRapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA\nClick here to Learn More about the Compass Story\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\nApplications are accepted on an ongoing basis.\nRapport maintains a drug-free workplace.\nAssociates in Rapport are offered many fantastic benefits.\nMedical \nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nPaid Time Off\nHoliday Time Off (varies by site/state)\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nPaid Parental Leave\nPersonal Leave\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf\nReq ID: 1584089\nRapport a specialized division of FLIK Hospitality Group","description_format":"text","description_chars":10803,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-22T15:21:12Z"},{"event":"close","at":"2026-10-25T10:38:21Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 57 · green card filings: 16","filings_12m":57,"filings_prev_12m":52,"green_card_filings_12m":16,"median_offered_wage_usd":107774,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/compass-group-usa-event-manager-3","json_url":"https://alion.io/job/compass-group-usa-event-manager-3.json","meta":{"generated_at":"2026-10-27T05:18:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1827105},"rest":"https://alion.io/mcp/rest/get_company?id=1827105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompass-group-usa-event-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompass-group-usa-event-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompass-group-usa-event-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compass-group-usa-event-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompass-group-usa-event-manager-3"}]}