{"id":3681167,"url":"https://alion.io/job/compass-group-usa-general-manager-37","title":"General Manager","company":{"id":1827105,"name":"Compass Group USA","domain":"compass-usa.com","url":"https://alion.io/company/compass-usa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":297,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-03T08:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T19:09:30Z","board_verified":false,"closed_at":"2026-11-06T19:09:30Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Position Title: General Manager\nSalary: $120,000 to $125,000\nOther Forms of Compensation: Bonus\nFounded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout New York City and beyond.\nThis position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email .\nJob Summary\nUnion Square Events and Canyon Museum is seeking an accomplished and hospitality-driven General Manager to lead the museum’s food and beverage operations across the restaurant, bar, events, and cafe. This is an opportunity to shape the food and beverage experience of a major cultural institution while working in partnership with a highly renowned James Beard Award winning chef.\nThe Multi-Unit Restaurant General Manager. will lead the Front of House and Back of House operations and management team while working in close partnership with the Executive Chef and culinary leadership team, museum leadership, and key stakeholders. The role will help establish the operational foundation, service culture, and hospitality standards for Canyon Museum while ensuring that every aspect of the F&B program operates at the highest level.\nKey Responsibilities:\nLeadership & Team Development\nLead and inspire the Food & Beverage management team and front-line staff to deliver exceptional guest experiences.\nFoster a culture of hospitality, accountability, inclusion, and continuous improvement.\nRecruit, hire, train, coach, and develop team members while creating clear growth opportunities.\nPartner with the Executive Chef and Assistant General Manager to align operations, service standards, and business objectives.\nImplement systems, processes, and training programs that support operational excellence and long-term success.\nFinancial & Business Management\nOwn the Food & Beverage P&L and present financial results to clients and leadership.\nOversee financial performance of the restaurant, bar, café, and event operations.\nDevelop budgets, forecasts, and operating plans while managing revenue, labor, food cost, inventory, and expenses.\nAnalyze business trends to improve profitability, productivity, and guest satisfaction.\nEnsure accurate payroll, invoice processing, cash handling, reporting, and policy compliance.\nGuest Experience & Operations\nOversee daily operations across all Food & Beverage outlets and experiences.\nMaintain luxury-level service standards and ensure quality in food, beverage, and hospitality delivery.\nMonitor guest feedback, reviews, and satisfaction metrics to drive continuous improvement.\nBuild meaningful guest relationships and resolve concerns professionally and effectively.\nMaintain a visible leadership presence and actively support service execution.\nTechnology, Events & CRM\nOversee reservation, POS, CRM, event, and reporting platforms to maximize operational effectiveness.\nUtilize guest data and CRM tools to enhance personalization, loyalty, and repeat visitation.\nSupport event operations by partnering with event teams on bookings, BEO execution, and cross-functional communication.\nEnsure all team members are trained on data collection, guest preferences, and reservation management best practices.\nCompliance & Safety\nEnsure compliance with all food safety, alcohol service, labor, licensing, and regulatory requirements.\nMaintain operational standards, preventative maintenance programs, sanitation procedures, and HACCP compliance.\nPartner with culinary and operations leaders to prepare for inspections and audits.\nPromote a culture of safety, cleanliness, and shared accountability.\nWhat you bring\nQualifications:\n10+ years of progressive hospitality leadership experience.\n7+ years leading multi-functional teams in restaurants, bars, events, or luxury hospitality environments.\n2-3 years of Director-level and/or multi-unit management experience preferred.\nStrong background in fine dining, luxury hospitality, private clubs, cultural institutions, or upscale hotels.\nExperience opening, launching, or transforming hospitality operations is highly desirable.\nNew York City hospitality experience preferred.\nLeadership & Business Acumen\nProven ability to lead, develop, and retain high-performing teams.\nStrong communication, relationship-building, and stakeholder management skills.\nExpertise in budgeting, forecasting, labor management, cost controls, inventory, and P&L oversight.\nKnowledge of restaurant technology, POS systems, reservations, CRM, inventory, and event management platforms.\nAbility to create scalable SOPs, training programs, and operational systems.\nGuest Focus\nPassion for delivering exceptional hospitality and creating memorable guest experiences.\nStrong customer service, problem-solving, and decision-making abilities.\nAbility to thrive in a fast-paced, high-volume environment while maintaining attention to detail.\nSchedule\nFlexible availability, including evenings, weekends, holidays, and special events.\nApply to Union Square Events today!\nUnion Square Events is a member of Compass Group USA\nClick here to Learn More about the Compass Story\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.\nCertain positions may require Florida Level 2 background screening. Details:https://info.flclearinghouse.com/\nAssociates at Union Square Events are offered many fantastic benefits.\nMedical\nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nPaid Time Off\nPaid Parental Leave\nHoliday Time Off (varies by site/state)\nPersonal Leave\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf\nApplications are accepted on an ongoing basis.\nUnion Square Events maintains a drug-free workplace.\nReq ID: 1578648\nUnion Square Events\nGina Barbish\n[[req_classification]]","description_format":"text","description_chars":8017,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Life insurance","Parental leave","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-03T13:10:04Z"},{"event":"close","at":"2026-11-05T19:37:37Z"},{"event":"reopen","at":"2026-11-06T00:59:42Z"},{"event":"close","at":"2026-11-06T19:09:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 57 · green card filings: 16","filings_12m":57,"filings_prev_12m":52,"green_card_filings_12m":16,"median_offered_wage_usd":107774,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/compass-group-usa-general-manager-37","json_url":"https://alion.io/job/compass-group-usa-general-manager-37.json","meta":{"generated_at":"2026-11-08T23:04:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":48062,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1827105},"rest":"https://alion.io/mcp/rest/get_company?id=1827105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompass-group-usa-general-manager-37"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompass-group-usa-general-manager-37"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompass-group-usa-general-manager-37"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compass-group-usa-general-manager-37\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompass-group-usa-general-manager-37"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3681167}},{"tool":"search_jobs","arguments":{"company":"compass-usa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3681167},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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