{"id":2916669,"url":"https://alion.io/job/compass-group-usa-operations-training-support-manager","title":"Operations Training Support Manager","company":{"id":1827105,"name":"Compass Group USA","domain":"compass-usa.com","url":"https://alion.io/company/compass-usa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T07:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T07:40:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Pay Grade: 15\nSalary: $90,000 - $100,000\nOther Forms of Compensation:\nWith people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.\nWith four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.\nJob Summary\nThe Operations Support Training Manager delivers high-quality training, onboarding, and operational support across multiple dining service locations. This role ensures teams are compliant, well-trained, and prepared to deliver safe, consistent, resident-centered hospitality. Ideal candidates have strong BOH/FOH experience, excellent communication skills, and the ability to support sites across Southern California.\nKey Responsibilities\nTraining & Development\nTrain BOH and FOH teams in food safety, sanitation, and HACCP.\n\nTrain tems on regulatory compliance, health-department standards, and infection-prevention practices.\n\nDeliver hospitality training: resident-centered service, dining etiquette, and service recovery.\n\nProvide operational training on SOPs, menu execution, food-production standards, allergy awareness, special diets, and therapeutic nutrition.\n\nCoach frontline associates, conduct skills assessments, and mentor employees into the right roles.\n\nServe as a hands-on instructor and on-site support resource.\n\nOperational Support\nSupport multiple locations with daily operations, new program rollouts, and food program implementation.\n\nAssist with onboarding managers and directors to ensure effective leadership.\n\nHelp launch and stabilize new Unidine and Morrison Living accounts.\n\nMaintain documentation, survey readiness, and compliance files.\n\nTrack training completion and ensure employee records are accurate.\n\nTravel & Coverage\nTravel primarily throughout Southern California, especially Los Angeles and Orange County\n\nMust be comfortable traveling by car and supporting multiple sites as needed.\n\nQualifications\nStrong BOH and FOH background preferred.\n\nSenior living experience highly desired.\n\nExperience training hourly staff and improving operations.\n\nAbility to work independently, travel frequently, and adapt to different environments.\n\nStrong communication, leadership, and organizational skills.\n\nApply to CCL today!\nCCL is a member of Compass Group USA\nClick here to Learn More about the Compass Story\nAssociates at CCL are offered many fantastic benefits.\nMedical\nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nFlexible Time Off\nHoliday Time Off (varies by site/state)\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nPaid Parental Leave\nPersonal Leave\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\nApplications are accepted on an ongoing basis.\nCCL maintains a drug-free workplace.\nReq ID: 1545811\nCCL Hospitality Group\nCaitlin Pham\n[[req_classification]]","description_format":"text","description_chars":5191,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Life insurance","Parental leave","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-20T10:39:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 57 · green card filings: 16","filings_12m":57,"filings_prev_12m":52,"green_card_filings_12m":16,"median_offered_wage_usd":107774,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.81,"p_room":1,"age_days":0,"expected_fill_days":3,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/compass-group-usa-operations-training-support-manager","json_url":"https://alion.io/job/compass-group-usa-operations-training-support-manager.json","meta":{"generated_at":"2026-10-21T20:57:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29766,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1827105},"rest":"https://alion.io/mcp/rest/get_company?id=1827105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompass-group-usa-operations-training-support-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompass-group-usa-operations-training-support-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompass-group-usa-operations-training-support-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compass-group-usa-operations-training-support-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompass-group-usa-operations-training-support-manager"}]}