{"id":1449057,"url":"https://alion.io/job/compass-group-usa-reservations-coordinator","title":"RESERVATIONS COORDINATOR","company":{"id":1827105,"name":"Compass Group USA","domain":"compass-usa.com","url":"https://alion.io/company/compass-usa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":305,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-09-29T07:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T09:09:22Z","board_verified":false,"closed_at":"2026-10-31T09:09:22Z","days_open":32,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":31},"description":"Salary: $24 - $24.50 / hour\nWhat makes FLIK click\nWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.\nWe keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.\nJob Summary\nConnections is the branded term for the Wells Fargo corporate conference centers within their large administrative buildings. The Connections team manages collaborative, meeting, and event space in 13 markets across the United States. Our customers are Wells Fargo Employees, contract staff, and nonprofit organizations.\nThis is an onsite role. Candidates may be based at a Wells Fargo location in any of the following cities: Minneapolis, MN, St. Louis, MO, Des Moines, IA, or Irving, TX (Las Colinas)\nReservationist Responsibilities:\nKnowledgeable on all Connections site information; able to answer questions and/or research information regarding specific Connections locations\nResponsible for responding and processing all incoming event requests and e-mails\nAnswering calls on the inbound call line\nHandles meeting room bookings, utilizing reservation system and focuses on strategic assignment of meeting space to maximize utilization\nSends initial confirmations to customers to confirm basic details of their meetings\nCommunicates and assists customers with reservation process including how to book space, reservation window, and other direct access resources\nAbility to quickly identify escalation points of reservations in regards to C-Suite events, Meeting and Events, Multi-City events\nModifies reservations as needed/and or requested by Connections customers\nProcesses cancellations in a timely fashion\nDelivers consistent customer interactions across e-mail, instant messaging and phone utilizing uniform terminology, consistent e-mail templates and standardized workflow processes\nDelivers consistent, outstanding customer service experience utilizing Platinum Service Standards\nServe as additional in person support for Connections center should the need arise, assisting with room set-up, catering placement, and in person customer communications\nPreform additional duties as assigned by manager\nMinimum Qualifications\nOutstanding customer service skills\nSuperior verbal and written communications skills\nHigh proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook)\nAbility to work independently, prioritize effectively and make decisions when faced with ambiguity\nAble to work a flexible schedule to include evening hours\nAble to remain mobile and/or at a computer for extended periods during the workday\nMust be able to lift 25 pounds\nPreferred Skills:\nWork experience with reservation software programs\nKnowledge in technical/audiovisual equipment including Zoom or Teams\nCommunications, Event Planning or Hospitality Background\nApply to Flik today!\nFlik is a member of Compass Group USA\nClick here to Learn More about the Compass Story\nAssociates at Flik Hospitality are offered many fantastic benefits.\nMedical\nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nPaid Time Off\nHoliday Time Off (varies by site/state)\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nPaid Parental Leave\nPersonal Leave\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.\nCertain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/\nApplications are accepted on an ongoing basis.\nFlik maintains a drug-free workplace.\nReq ID: 1567825\nFlik Hospitality Group\nJEANNE M LANE\n[[req_classification]]","description_format":"text","description_chars":5773,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Life insurance","Parental leave","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-09-29T07:19:54Z"},{"event":"close","at":"2026-09-30T14:38:38Z"},{"event":"reopen","at":"2026-10-28T07:26:11Z"},{"event":"close","at":"2026-10-31T09:09:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 57 · green card filings: 16","filings_12m":57,"filings_prev_12m":52,"green_card_filings_12m":16,"median_offered_wage_usd":107774,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/compass-group-usa-reservations-coordinator","json_url":"https://alion.io/job/compass-group-usa-reservations-coordinator.json","meta":{"generated_at":"2026-11-03T11:39:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15866,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1827105},"rest":"https://alion.io/mcp/rest/get_company?id=1827105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompass-group-usa-reservations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompass-group-usa-reservations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompass-group-usa-reservations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compass-group-usa-reservations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompass-group-usa-reservations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1449057}},{"tool":"search_jobs","arguments":{"company":"compass-usa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1449057},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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