{"id":1452926,"url":"https://alion.io/job/compass-sf-case-manager-compass-childcare-support-services","title":"Case Manager, Compass Childcare Support Services","company":{"id":1894593,"name":"Compass SF","domain":"compass-sf.org","url":"https://alion.io/company/compass-sf","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":27,"max":31,"currency":"USD","period":"hour","gross":null,"usd_annual":62000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-22T16:44:18Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-25T14:43:01Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"About the organization: Compass Family Services is a 100+ year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.\nAbout the team: Compass Childcare Support Services is an enhanced support program for families in San Francisco experiencing homelessness with a child 0-5 years old. Our Case Managers work with families to support their efforts to access, enroll in, and maintain stable quality subsidized childcare for their children.\nCompensation: $27 - $31 hourly\nSchedule: Full time (37.5 hours/week), Monday - Friday, primarily during standard business hours\nLocation: 37 Grove St, San Francisco. In person 4-5 days per week.\nOrganizational Core Competencies: Accountable I Adaptable I Client-centered I Collaborative I Committed to Diversity, Equity, Inclusion, and Belonging I Resourceful\n\nCase Manager Responsibilities:\n Compass Childcare Support Services Case Managers help homeless families find affordable, high quality childcare, so that parents can job search, work, or go to school.\nSpecific responsibilities include:\nScreen families experiencing homelessness for eligibility for subsidized childcare options in San Francisco for kids aged 0-5.\nMeet with families to assess their childcare preferences to ensure a good match of family need and site.\nSupport families in making sure they are ready to enroll their children in care and addressing barriers like transportation and language access.\nRegularly check in with clients who are placed into subsidized care. Support parents to ensure that the child is thriving in the program and any barriers are addressed.\nAddress and help resolve any communication challenges between families and their childcare providers.\nHelp parents/caregivers set employment or educational goals and connect with community resources.\nThe Case Manager should have these skills:\nPreference given to candidates who speak fluent Spanish and English or Cantonese and English.\n Demonstrated understanding of issues facing homeless and low-income families\nExperience working in crisis situations; ability to assess and de-escalate situations quickly\nProfessional experience in early childhood education is helpful but not required\nExcellent interpersonal, listening and communication skills, including an ability to develop trusting relationships with diverse individuals\nOutstanding work habits: punctual, reliable, cooperative, team-oriented, organized\nStrong computer skills with proficiency in Microsoft programs (Outlook, Word, Excel). Experience with Salesforce is a plus!\nDemonstrated commitment to diversity, equity, inclusion and belonging work \nCompensation, Benefits and Location:\nSalary range: $27 - $31 per hour, 7.5 hours per day / 37.5 hours per week. Non-exempt.\nPaid time off: 4 weeks of vacation your first year, 5 in your second. Also paid holidays, sick time, family leave.\nInsurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.\nRetirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-6.\nLocation: fully in person at 37 Grove St for the first three months, then option to work remotely one day per week pending manager approval.\nMembership in OPEIU/Local 29 union.\nTo Apply:\nPlease apply through our online application. No phone calls, please.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Compass embraces the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.\n\n Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.","description_format":"text","description_chars":4780,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":["Equity","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-09-29T08:17:37Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.62,"p_room":0.75,"age_days":32,"expected_fill_days":35,"reasons":["conf:2","win:late"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":62000,"is_top_pay":false},"html_url":"https://alion.io/job/compass-sf-case-manager-compass-childcare-support-services","json_url":"https://alion.io/job/compass-sf-case-manager-compass-childcare-support-services.json","meta":{"generated_at":"2026-10-25T17:39:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25145,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1894593},"rest":"https://alion.io/mcp/rest/get_company?id=1894593"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompass-sf-case-manager-compass-childcare-support-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompass-sf-case-manager-compass-childcare-support-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompass-sf-case-manager-compass-childcare-support-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compass-sf-case-manager-compass-childcare-support-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompass-sf-case-manager-compass-childcare-support-services"}]}