{"id":3247555,"url":"https://alion.io/job/complementos-humanos-analista-de-operaciones","title":"Analista de operaciones","company":{"id":4455379,"name":"Complementos Humanos","domain":"complementoshumanos.com","url":"https://alion.io/company/complementos-humanos","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Medellín, Colombia"],"countries":["CO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-25T13:13:40Z","employer_posted_date":null,"last_verified_at":"2026-10-25T13:13:40Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Nos encontramos en la búsqueda de un analista de operaciones con 2 años de experiencia en operaciones en agentes de carga, operadores logísticos, intermediarios, agentes navieros o similares. \nMisión: Encargado de planificar, coordinar y controlar las operaciones logísticas internacionales asignadas, garantizando la eficiencia operativa, el cumplimiento de los acuerdos de servicio y la satisfacción del cliente. Será responsable de realizar el seguimiento oportuno de cada proceso, gestionar novedades y asegurar una comunicación efectiva entre clientes, agentes y proveedores logísticos.\n\n Funciones principales\nRecibir y validar las instrucciones de embarque (SI - Shipping Instruction), verificando que la información se encuentre completa.\nRealizar la apertura del D.O. en el sistema Conecta.\nGestionar el anuncio de nuevos despachos con agentes internacionales, suministrando la información necesaria del shipper para la coordinación de la carga.\nCoordinar y realizar seguimiento a las reservas (booking) de carga marítima y aérea.\nMantener informados a los clientes sobre el estado de sus operaciones y los eventos relevantes durante el proceso logístico.\nGestionar novedades operativas y asegurar la correcta ejecución de cada despacho.\nGarantizar el cumplimiento de los acuerdos de servicio y los tiempos establecidos para cada operación.\nEntre otras\nFormación académica: \nTécnico, tecnólogo o profesional en Comercio Exterior, Logística Internacional, Negocios Internacionales, Administración de Empresas o carreras afines.\n Requerimientos Educación mínima: Universidad / Carrera técnica\n2 años de experiencia\nConocimientos: Negociación, Trabajo en equipo\n Aptitudes asociadas a esta ofertaNuevo Negociación Trabajo en equipo Ver 0 aptitudes más Hay 0 aptitudes que faltan en tu perfil\n Si las tienes, añádelas a tu perfil para encajar mejor en esta vacante.\n Mostar competencias Se han añadido correctamente las competencias en tu 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