{"id":986164,"url":"https://alion.io/job/complete-farmer-field-operations-director","title":"Field Operations Director","company":{"id":177259,"name":"Complete Farmer","domain":"completefarmer.com","url":"https://alion.io/company/complete-farmer","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-12T00:00:00Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-11T21:51:50Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Field Operations Director\nPosition detail\nApproved / proposed arrangement\nRole title\nField Operations Director\nDepartment\nCommercial / Field Operations and Supply Generation\nLocation\nField-based across Complete Farmer operating territories, with extensive travel to regional offices, grower communities, commercial farms, aggregation points and fulfilment centres\nGrade\nDirector / Head-of-Function level; final internal grade and band subject to the approved job-grading framework\nReports to\nChief Commercial Officer\nDirect reports\nRegional Commercial Managers, Commercial Operations Manager(s) and Crop Sourcing Manager\nRole purpose and strategic context\nPRIMARY MANDATE Build and execute a reliable, scalable and competitively priced supply portfolio that meets Complete Farmer's approved crop, volume, timing, quality, traceability and unit-economics requirements across every operating territory.\nDetailed responsibilities\nField supply strategy and operating plan\nTranslate the company strategy, approved buyer-demand plan, crop priorities and financial guardrails into an annual and quarterly field supply strategy by crop, region, channel, source type and season.\nDefine regional supply targets, acquisition targets, coverage ratios, service levels, cost envelopes and leading indicators that reconcile to the approved enterprise plan.\nDesign the optimal supply mix across commercial farmers, cooperatives, Grower Agents, Aggregation Agents, aggregators and other approved partners, balancing scale, reliability, cost, quality and concentration risk.\nMaintain a national field capacity model covering territories, manager spans, agent density, crop lanes, agronomy coverage, travel, digital adoption, aggregation access and seasonal workload.\nRecommend entry, expansion, redesign or exit of territories and crop lanes using demand, supply density, performance, cost-to-serve, risk and route-to-market evidence.\nOwn the function budget and operating plan within delegated authority and ensure resources are concentrated on approved commercial priorities.\nDemand-supply planning and S&OP\nConvert approved demand into a time-phased supply requirement by crop, variety, grade, specification, quantity, delivery window, territory and confidence level.\nChair or lead the field-supply workstream of S&OP and ensure Regional Commercial, Commercial Operations and Crop Sourcing plans reconcile to the single approved demand and trade plan.\nSet and govern clear supply-funnel stages from identified source through qualification, verification, mapping, commitment, production or sourcing readiness, harvest, aggregation and internal handover.\nReview crop, acreage, yield, harvest-window, source-capacity, quality, pricing and execution assumptions and challenge unsupported forecasts before they enter company planning.\nMaintain primary, secondary and contingency sources for critical demand lines and trigger recovery action when coverage, timing, quality or cost falls outside tolerance.\nEscalate demand-supply gaps, oversupply, working-capital constraints and trade-offs with quantified impact and options early enough for an executive decision.\nRegional commercial growth and CF Grower adoption\nDirect Regional Commercial Managers to build buyer-demand-led territory plans for growers, commercial farmers, cooperatives and approved agents.\nCascade acquisition, verification, land-mapping, activation, demand-matching, productive-use and retention targets by region, crop, cohort and channel.\nEnsure onboarding records are unique, consented, complete, current and auditable and that duplicate, inactive, ghost or unsupported records do not receive performance credit.\nDrive meaningful CF Grower adoption by diagnosing trust, literacy, language, connectivity, workflow and value-proposition barriers and coordinating product, marketing and assisted-channel responses.\nBuild regional partnerships with credible cooperatives, associations, community leaders, commercial growers, aggregators and institutions under approved commercial and conduct standards.\nReview funnel conversion, acquisition cost, time-to-value, product usage, retention, complaints and grower outcomes and require corrective action where growth is low-quality or uneconomic.\nCrop sourcing and strategic source development\nLead the Crop Sourcing Manager in building a qualified, diversified portfolio of commercial farms, aggregators, cooperatives and alternative sources for every priority crop lane.\nApprove source-development priorities and ensure due diligence covers identity, capacity, land or crop evidence, historical performance, compliance, quality, commercial terms, reputation and concentration risk.\nEnsure sourcing plans specify crop, grade, volume, location, availability window, price basis, logistics handover, traceability, inspection, rejection and documentation requirements.\nDevelop multi-cycle relationships and preferred-source programmes that improve reliability, quality, data visibility, bargaining position and cost without creating unmanaged exclusivity or dependency.\nTrack source performance across confirmation, quantity, timing, quality, claims, documentation, responsiveness, price and corrective-action closure and adjust allocations accordingly.\nEnsure commercial farmers and aggregators are integrated into the same supply visibility, traceability and forecast controls as platform-enabled growers.\nSupply pricing, market intelligence and unit economics\nBuild and maintain evidence-based farm-gate and origin-cost benchmarks by crop, grade, region, season, source type and delivery point using approved market-intelligence methods.\nDevelop the supply-side cost build-up covering produce price, agent or aggregation fees, field service, handling, first-mile movement, expected loss, quality risk and other origin costs.\nRecommend sourcing prices and negotiation ranges that secure supply competitively while protecting grower viability, approved gross-margin floors, working-capital limits and buyer commitments.\nIdentify cost advantages through source mix, density, forward planning, aggregation design, partner terms, productivity, loss reduction and better information rather than through delayed payment or weakened standards.\nMonitor market movements and competitor activity, quantify exposure and recommend repricing, source substitution, demand reprioritization or escalation before margin or supply is lost.\nPrevent unauthorized field commitments, side agreements, unsupported advances, price manipulation, collusion and circumvention of procurement, contracting, payment or delegation-of-authority controls.\nField execution and commercial-operations control\nDirect Commercial Operations to convert supply plans into campaigns, pipeline actions, field journeys, task assignments, source follow-ups, readiness gates, reporting cadences and escalation routines.\nEstablish weekly regional reviews and daily control-tower routines during critical production, sourcing and aggregation windows, focused on actuals, forecast, variance, risk, recovery owner and deadline.\nEnsure Regional Commercial Managers maintain current territory, grower, farm, agent, crop, source, pricing and supply records in approved systems rather than in disconnected personal files.\nSet evidence standards for visits, mapping, onboarding, crop progress, source confirmation, harvest readiness, quantity, price and handover and conduct risk-based field audits and spot checks.\nStandardize playbooks, SLAs, checklists and exception paths across regions while allowing controlled crop- and territory-specific adaptation.\nReview cost per verified, activated and retained grower; cost per mapped hectare; cost per verified tonne; field productivity; travel; agent commissions and campaign return and correct inefficient deployment.\nTrade readiness and cross-functional execution\nRepresent field supply in trade and delivery readiness reviews and confirm whether the proposed volume, source, timing, cost, crop condition, traceability and handover plan are supported by evidence.\nCoordinate Agronomy, QA, Supply Chain, Product, Sales and Finance owners around the approved supply plan, ensuring dependencies and acceptance criteria are explicit and time-bound.\nEnsure growers and sources receive the correct specifications, production or handling requirements, collection windows, documentation and commercial instructions from authorized owners.\nMonitor field-to-aggregation execution and ensure quantity, condition, lot identity and custody are accurately handed over to Inventory and Supply Chain at the defined control point.\nLead recovery of field-controlled supply failures and contribute evidence to root-cause analysis, claims, supplier action and post-trade learning.\nDo not permit commercial urgency to override Agronomy protocols, QA hold/release decisions, traceability, safety, grower consent, payment controls or approved buyer commitments.\nData, product enablement and performance visibility\nDefine the operational data required to manage the supply funnel and ensure common definitions, ownership, timestamps, confidence rules and source-of-truth systems are used across territories.\nMaintain an executive field-supply dashboard covering demand coverage, funnel conversion, forecast, cost, quality risk, product adoption, team productivity, capacity, exceptions and recovery.\nWork with Product and Data teams to digitize high-friction field workflows, improve CF Grower self-service, reduce manual coordination and embed controls at the point of work.\nPrioritize product changes using quantified field impact, affected cohorts, operating cost, commercial value and control risk and verify adoption after release.\nEnsure critical bad news, data gaps, forecast changes and control failures are surfaced promptly and are never softened or hidden to protect reported performance.\nLeadership, organization capability and culture\nSet clear outcomes, roles, territory accountabilities and performance standards for Regional Commercial Managers, Commercial Operations and Crop Sourcing.\nRun disciplined weekly 1:1s and operating reviews, monthly performance reviews and quarterly talent and capacity reviews with documented actions and consequences.\nCoach managers to plan, delegate, use data, surface risks early, solve root causes and develop their teams rather than depending on director-level intervention for routine execution.\nBuild succession and emergency coverage for critical territories, crops and sourcing relationships and address persistent capability or conduct gaps promptly with People support.\nModel Complete Farmer's leadership standards of Clarity, Ownership and People-First leadership and reinforce customer love, trust, learning, disciplined teamwork and smart efficiency.\nCreate a field culture that respects growers and communities, rewards truthful performance and protects whistleblowers and employees who surface legitimate risks.\nRisk, compliance and grower protection\nMaintain a field commercial risk register covering supply failure, fraud, ghost records, land conflicts, mis-selling, bribery, collusion, data misuse, safeguarding, safety, quality, weather, concentration and community risk.\nEnsure growers, agents, cooperatives and sources receive accurate authorized information and are not promised prices, finance, inputs, purchase, acceptance, volume or payment terms beyond approved authority.\nEnforce contracting, consent, KYC, traceability, grievance, data-protection, cash-handling, commission, expense and conflict-of-interest controls across the function.\nInvestigate or escalate suspected misreporting, diversion, unauthorized sourcing, price manipulation, retaliation or fraud and preserve evidence without compromising independent investigations.\nEnsure material incidents are contained, reported and closed through root-cause corrective and preventive action, with learning built into systems and training.\nRequired experience, qualifications and technical capabilities\nReq...","description_format":"text","description_chars":14737,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture"],"lifecycle":[{"event":"open","at":"2026-09-16T23:42:26Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long 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