{"id":2738173,"url":"https://alion.io/job/comply365-account-director-2","title":"Account Director","company":{"id":2797839,"name":"Comply365","domain":"comply365.com","url":"https://alion.io/company/comply365","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Beloit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":136000,"max_usd":253000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1455},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T19:46:33Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T01:00:58Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"About Comply365\nThis is an excellent opportunity to join Comply365, the market leader in operational content management, safety management and training management serving the global aviation, defense and rail industries with a stellar customer base of 550+ customers in 80+ countries worldwide and delivering an industry first, connected platform, powered by AI, across these mission critical domains.\nThe Comply365 platform is an industry-first interconnected, intelligent platform with best-in-class solutions across Operations Content Management, Safety, Risk & Quality Management, and Training Management. Powered by industry-specific AI, our unified platform connects data and insights across operations, safety, and training - eliminating complexity and driving measurable gains in efficiency and productivity for aviation, rail and defense organizations worldwide.\nAbout the Role\nThe US Account Director will be instrumental in retaining, developing and growing relationships and business with our strategic customers in the Americas.\nThe successful candidate will be responsible for growing revenue within an existing portfolio of customer accounts through adding new products and upselling services, as well as driving revenue retention from these customers. The role will come with targets for Growing Annual Recurring Revenue and Revenue Retention.\nThis is an excellent opportunity to join the growing business of Comply365, an exciting combination of market leaders in operational content management, safety management, training management and data intelligence technologies, serving the global aviation, defense and rail industries, with a stellar customer base of 300+ customers in 40+ countries in 6 continents worldwide.\nWith responsibility for account strategy, relationships and revenue, we are seeking a US Account Director to build effective senior relationships at our customers, represent our customer’s business priorities and liaise with all departments of Comply365 to ensure optimum Customer Satisfaction and growth.\nThis is an exciting role that offers the experience of working with global airlines in the region.\nPlease note this role is based in the US near our hubs of either Beloit, Orlando, or Dallas.\nWhat you'll be doing\nOwn ARR growth and retention targets for Portfolio of Customers. \nOwn the Business Development and Financial Performance of client. \nProactively generate opportunities within Accounts through targeted Lead Generation. \nSet and Agree Strategic Priorities and Account Goals for clients. \nAct as a Trusted Advisor and understand the strategy and priorities of clients. \nPersonally own and be accountable for a Portfolio of clients in the US. \nLead Sales Pursuits with Customers, including internal co-ordination and RFP responses. \nOwn the Business Development and Financial Performance of these clients. \nOwn the Contract Renewal process for these Customers including negotiating contracts. \nDrive new business growth through greater Customer Advocacy and reference-ability. \nEnsure effective monitoring of risk of Client Revenue (ARR) and Customer Satisfaction. \nRelationship Mapping: Maintain senior level relationships across all functions of clients. \nInternal stakeholder management within C365 teams to achieve customer goals. \nDomestic and some International Travel to maintain customer and internal relationships. \nWork closely with operational and product teams to help co-ordinate solutions. \nCapture, Review and improve on client interaction through setting KPI’s and account reviews. \nAct as a point of escalation for the Customer for issues or feedback. \nWhat we're looking for\n5 years’ experience in Complex, B2B SaaS Account Management. \nPrevious experience working in the Aviation industry is preferred. \nExperience with Account Mgt Principles: Key Acct Mgt, Acct Planning, Relationship Mapping \nExperience of leading Sales Processes including a grasp of Sales Methodologies. MEDDIC \nCommercially minded with strong business acumen, supported by analytical skills \nDetail oriented, driven, able to prioritise efficiently and take initiative. \nAbility to build an excellent working relationship with all stakeholders, including Comply365 Management and Operational teams. \nAt ease working in a fast-paced international environment with different cultures. \nWillingness to travel and work extended hours to meet deadlines (when applicable). \nStrong empathy for customer challenges and a passion for travel and technology. \nProven ability to work in a fast-paced global environment. \nExcellent verbal and written communication. \nStrong presentation skills and ability to effectively communicate technological solutions. \nEducated to a diploma/degree level.\nPreferable to speak Spanish confidently in a professional work setting (e.g. calls, emails, or meetings).\nWhy come aboard?\nUnlimited PTO\nFlexible work environment\nPaid Holidays\n401(k) plan with company\nComprehensive benefits package (medical, dental, vision, life insurance, disability insurance, HSA, and FSA)\nPaid parental leave (12 weeks primary caregiver, 6 weeks secondary caregiver) match\nAmple learning and development opportunities\nEmployee referral bonus\nComply365 is a global company, and our success draws upon our employees' diverse viewpoints, skills, and experiences. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":5618,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Life insurance","Parental leave","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Intranet & Knowledge Management"],"lifecycle":[{"event":"open","at":"2026-10-16T19:46:33Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":242500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":3,"expected_fill_days":86,"reasons":["conf:1","wave","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/comply365-account-director-2","json_url":"https://alion.io/job/comply365-account-director-2.json","meta":{"generated_at":"2026-10-21T04:22:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6358,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2797839},"rest":"https://alion.io/mcp/rest/get_company?id=2797839"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcomply365-account-director-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcomply365-account-director-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcomply365-account-director-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/comply365-account-director-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcomply365-account-director-2"}]}