{"id":2909383,"url":"https://alion.io/job/compoundtek-customer-engineer","title":"Customer Engineer","company":{"id":175038,"name":"CompoundTek","domain":"compoundtek.com","url":"https://alion.io/company/compoundtek","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4000,"max":6000,"currency":"SGD","period":"month","gross":true,"usd_annual":56256},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Role and ResponsibilitiesServe as the primary technical & business account interface, building trust and strong relationships with customers, foundry & business partners to understand their specific technical requirements and business goals \nManage and facilitate communication through emails, conference calls & customer visits. Leverage cross-platform instant messaging tools (including WhatsApp, WeChat) to provide real-time support across multiple time zones, ensuring rapid response times for critical customer issue escalation.\nOversee project documentation, including project schedules, technical summaries and meeting minutes for management review\nOrganise meetings with Customers, Foundry & business partners & act as the primary communication channel.\nDrive decision-making with appropriate stakeholders, anticipating and eliminating technical roadblocks to resolve customer issues efficiently.\nProvide full support and deliver excellence to meet & exceed customer requirements.\nQualifications and Education RequirementsCandidate must be a highly motivated and technically proficient Customer Engineer. As the primary interface between CompoundTek and our key customers, foundry& business partners, you will support the technical team in new business engagements & product introductions (NPI) from tape-out to mass production, ensuring seamless communication & act as the voice of the customer.\nCandidate must possess at least a Bachelor’s degree in Electrical/Electronic engineering, Materials Science, Physics or related field. \nAt least 2 years relevant experience in a similar customer-facing role in a semiconductor foundry.\nPrior experience in Yield Engineering, Process Integration, Technology Development, Module Engineering or similar technical Foundry role will be an added advantage.\nProficiency in Mandarin is required to communicate with customers who can only speak Mandarin.\n\nAdditional AttributesWill be based in Singapore but must be able to travel.\nOutstanding interpersonal and communication skills, with the ability to interface effectively with customers and internal & external senior management. Exhibit Initiative, tact, ownership, accountability and be a team player.\nAble to perform in a fast paced and dynamic environment.\nFast Career growth for the right committed candidate \nSkills\nCustomer Training, Developing Relationships With Customers, Email Communications, foundry industry, Developing Documentation, Customer Challenges Management, Customer Meetings, Time Management, Customer Escalation Management, leading stakeholders, WhatsApp, Business Communications, Arranging customer meetings","description_format":"text","description_chars":2631,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Semiconductor Manufacturing","Optics & Photonic Components"],"lifecycle":[{"event":"open","at":"2026-10-20T08:30:50Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.819,"p_room":0.9,"age_days":11,"expected_fill_days":21,"reasons":["seen:11","win:mid","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":56256,"is_top_pay":false},"html_url":"https://alion.io/job/compoundtek-customer-engineer","json_url":"https://alion.io/job/compoundtek-customer-engineer.json","meta":{"generated_at":"2026-11-01T04:00:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6188,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175038},"rest":"https://alion.io/mcp/rest/get_company?id=175038"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcompoundtek-customer-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcompoundtek-customer-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcompoundtek-customer-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/compoundtek-customer-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcompoundtek-customer-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2909383}},{"tool":"search_jobs","arguments":{"company":"compoundtek.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2909383},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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