{"id":3539477,"url":"https://alion.io/job/comprehensive-prosthetics-orthotics-patient-services-coordinator","title":"Patient Services Coordinator","company":{"id":673856,"name":"Comprehensive Prosthetics & Orthotics","domain":"comprehensiveprostheticsorthotics.com","url":"https://alion.io/company/comprehensiveprostheticsorthotics","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Champaign, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-30T16:33:04Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T23:00:37Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Position Overview\nComprehensive Prosthetics & Orthotics (CPO) is seeking a dependable and organized Patient Services Coordinator to support our Champaign clinic. In this medical front office position, you will help create a welcoming experience for patients while keeping appointments, documentation and daily administrative responsibilities running smoothly.\nAs a first point of contact for patients and families, you will play an important role in helping people feel informed, comfortable and supported throughout their visits. This position is a strong fit for someone who enjoys helping others, communicates professionally and can balance multiple priorities in a busy clinic environment.\nWhat You Will Do\nYou will welcome patients, families and visitors, assist with check-in and registration, answer incoming calls and respond to routine patient questions. You will also schedule, confirm and coordinate appointments, working closely with the clinical team to support patient flow and help clinicians stay on schedule.\nMaintaining accurate patient information is another important part of this role. You will enter and update patient demographics, verify insurance coverage and communicate patient financial responsibilities. You will also collect consent forms, HIPAA acknowledgments and other required documentation while scanning, organizing and maintaining patient records.\nYou will communicate with referral sources and internal departments, assist with routine billing and administrative tasks and provide consistent support to the Champaign clinic team. Throughout the day, you will help maintain an organized, professional and welcoming front office.\nWhat We Are Looking For\nCandidates must have a high school diploma or equivalent and authorization to work in the United States. This position requires working on site at our Champaign clinic with dependable attendance throughout the complete Monday through Friday day shift schedule.\nSuccessful candidates will be able to:\nCommunicate clearly and professionally with patients, families, coworkers and referral sources.\nStay organized, pay close attention to detail and manage several responsibilities in a busy environment.\nUse computers, office equipment and data entry systems comfortably and accurately.\nProvide friendly, consistent customer service while responding to questions and coordinating daily tasks.\nAt least one year of front desk, administrative or patient service experience is preferred. Experience in a medical, dental, physical therapy, chiropractic or other outpatient setting is helpful, particularly with scheduling, patient registration or insurance verification. Familiarity with electronic health records, patient management systems and medical terminology is also a plus.\nHealthcare experience is preferred but not required. Candidates with strong backgrounds in scheduling, administration, reception or customer service involving a high volume of interactions are encouraged to apply.\nCompensation and Benefits\nStarting pay is $19.00 per hour, increasing to $20.00 per hour after successfully completing 90 days of employment. This is a full time position with a Monday through Friday day shift schedule.\nCPO offers health, dental and vision insurance, paid time off, a 401(k) with company match and an employee assistance program. Employees also have access to training, professional development and opportunities for growth within a stable healthcare organization.\nAbout CPO\nComprehensive Prosthetics & Orthotics is a leading Midwest provider of orthotic and prosthetic care. We combine advanced technology with compassionate, patient-centered service to help people regain mobility, confidence and independence.\nOur Patient Services Coordinators are an important part of that mission. By creating a welcoming patient experience and supporting the clinical team, they help ensure our clinics operate effectively and our patients receive attentive, coordinated service.\nEqual Employment Opportunity\nComprehensive Prosthetics & Orthotics is an Equal Opportunity Employer. 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